My daughter was moved to the home as her last placement was not suitable
or safe, she was not in a very good way, this all happened during Covid.
The staff have been wonderful taking care of her daily needs whilst
getting to know her, encouraging her to eat, drink and make choices and
developing her confidence. She is like a new person now, very happy,
eats, drinks goes out, now going to staff for a cuddle or for any needs
she may have. The staff also supported us as a family when we had little
trust because of what had happened in the past home. The home is small,
friendly and inviting, everyone is treated as an individual, rooms are
decorated to each individuals choice. We are grateful to all the staff
for all the effort they have put into making my daughter feel safe and
of value, for giving her a life of choices and fun-filled days. Thank
you all at Charmandean Road Care Home.
22 January 2020
They are not professionals, always changing staff. The residents, lots
of times, were left on their own, the staff were always in the garden
smoking not looking after the residents. In 17 years they have changed
14 managers - is very badly run. Now a new company has taken over, hope
it will get better.
Latest Reviews for Charmanden Road
07 October 2021
My daughter was moved to the home as her last placement was not suitable
or safe, she was not in a very good way, this all happened during Covid.
The staff have been wonderful taking care of her daily needs whilst
getting to know her, encouraging her to eat, drink and make choices and
developing her confidence. She is like a new person now, very happy,
eats, drinks goes out, now going to staff for a cuddle or for any needs
she may have. The staff also supported us as a family when we had little
trust because of what had happened in the past home. The home is small,
friendly and inviting, everyone is treated as an individual, rooms are
decorated to each individuals choice. We are grateful to all the staff
for all the effort they have put into making my daughter feel safe and
of value, for giving her a life of choices and fun-filled days. Thank
you all at Charmandean Road Care Home.
22 January 2020
They are not professionals, always changing staff. The residents, lots
of times, were left on their own, the staff were always in the garden
smoking not looking after the residents. In 17 years they have changed
14 managers - is very badly run. Now a new company has taken over, hope
it will get better.