Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Greystoke Manor

stars
stars 19 December 2024
I found all the staff and management to be caring and treated my aunt with respect and kindness. Having previously been a Care home owner myself, I could not have asked for a better care home for my aunt.
Review from M B (Niece of Resident/Service User)
stars
stars 31 October 2024
My Mother decided to go into this care home and whilst there her health gradually deteriorated due to her age but throughout her stay, the staff were caring and went out of their way to support her. The home allowed her to personalise her room to a far greater extent than I have seen in other homes. My Mother enjoyed the food and the people leading the activities had an engaging manner. The manager was always available to answer any queries and was proactive in keeping me informed of any changes which was really reassuring. The staff were always polite and courteous and made me feel welcome whenever I visited. Nothing was too much trouble. They took time and care to find out what her end-of-life wishes were and proactively liaised with the palliative care team and got the appropriate equipment when she deteriorated further.
Review from A T (Daughter of Resident/Service User)