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20/22 Reigate Road, Worthing, BN11 5NF
View Full Details of Heaton HouseLatest Reviews for Heaton House
08 April 2025
My mother has been a resident at Heaton House for over 3 years now and her needs are always met with kindness, care, dignity and professionalism.
03 April 2025
Heaton House is outstanding. The care my mum receives is phenomenal. It is truly her home where she is part of a family. It gives us, her biological family, great peace of mind to know she is happy and well looked after.
01 April 2025
My mother had to go to another home rather quickly due to her falling and needing more specific care. I was a nurse for over 40 years myself and now a ' Heath Coach' who knows about good care. My mum is 91 and has truly been blessed to have such excellent care from the moment she arrived. Heaton House really is a family and the staff are so caring and kind. The owner and managers are very professional and although its early days I hope mums stay continues to be as happy as it is now.
31 March 2025
My mother has been staying at this dementia care home for nearly 3 years and is very happy there. The staff are all friendly and competent. They all treat mum with dignity and nothing is too much trouble. The accommodation is very clean and comfortable. Mum's rooms is spacious and has a wet room attached. The food is very tasty and variety given to encourage residents to eat well. There are a wide range of activities to stimulate mind and body. Thank you to all the team at Heaton House.
31 March 2025
Mum has been at Heaton House for nearly three years. I have always been impressed with the level of care she receives - her room is comfortable, the food is very good, and mum always seems happy and relaxed. Lately, i have been able to visit more often and can tell that the high standards of care are consistent. I respect and appreciate, the amount of work that goes into maintaining these standards. Thank you.
28 March 2025
Our family are very happy with the diligent care and attention Mum has received since she first arrived at Heaton House in 2022. Everyone goes out of their way to make residents feel it is "their home".
28 March 2025
Mum has advance stage vascular dementia, although it is hard to see loved ones on this journey, knowing the outcome from other relatives who have passed away with the same condition. I am grateful I have found Heaton House and It's lovely staff make visiting so easy and they always smile and communicate how mum is doing weekly. It's reassuring to know that mum will pass away in a safe place, with dignity and respect always.
28 March 2025
We count ourselves very lucky we have selected this house for mum. The management team are very experienced with dementia patients, the care team dedicated and compassionate. I couldn't give my mum better care myself. The only reason rooms and value for money don't get excellent is the room is a bit on the small side and it's difficult to fit a group of us in if we visit together, but it is a minor issue.
16 January 2025
Thank you to all the staff who made Christmas Day so special for everyone. The atmosphere was warm and festive with decorations, crackers, carols and a lovely meal cooked. Mum certainly appreciated all your efforts as, I am sure, did all of the ladies. Happy New Year and best wishes to you all.
19 June 2024
Having visited many care homes, Heaton House immediately stood out as the best. Since my mum has been in Heaton House, she has received excellent care and individual attention. Every member of staff is so caring and attentive, it has made it a pleasure to visit my mum and see how well she is doing. Heaton House is my mum's new home, and she loves it.
13 June 2024
I come here every Wednesday to visit a friend. I have been around lots of care homes, I find this one by far the best for the level of care of the residents and friendliness. The premises are always well maintained and clean and tidy. I am always made to feel welcome with a cup of coffee and homemade cake. I do and would recommend this care home to anyone.
15 June 2023
My mother has been at Heaton House for 6 years. They have provided loving, caring and professional support. The staff are genuinely friendly and caring - lovely. The registered managers run an amazing care home. Which has been been so needed and gone out of their way to give us both many happy memories. They have done for my mother and I what we couldn't do. I am so grateful for them and my mum too.
02 June 2023
I feel that I am very well looked after. The staff are kind and caring and take the time to talk to me as well as meet my caring needs. I enjoy the food - it is good. Cleanliness is good. I am happy here - it feels like home.
25 May 2023
My mother has been a resident at Heaton House for almost three years and is very happy here. The staff are amazing and always go above and beyond to keep the residents happy, comfortable and entertained. My mum always likes to look her best, and the staff assist her every day with her hair and make-up as they know this is important to her. Her room is lovely and home, and the whole place is spotless.
25 May 2023
The care home takes very good care of my mother. They keep me informed of any changes n Mum's health by email. The staff are friendly and helpful. My mum seems very happy here.
22 May 2023
The team are doing a great job supporting Mum. They have responded well to her changing needs.
22 May 2023
My mum loves it here. She is so happy. The staff are wonderful, caring and keep me updated with any changes in care or Mum's health. The food is lovely and Mum has put on weight since she's been here at Heaton House. Her room is full of her personal stuff and beautifully decorated.
19 May 2023
The care team at Heaton House are very caring, patient and welcoming to residents and visitors alike. They approach tasks positively with a smile and treat people with dignity and respect, whether speaking with them or assisting with day-to-day tasks. A regular programme of activities is a key part of Heaton House's success. The home's connection with a local nursery school is a very special one. It allows residents and the young children to strike up a rapport together, sharing in sessions centred on pastimes such as art and music. This regular connection is eagerly anticipated by residents and nursery children alike. Other activities include crafts, poetry, indoor skittles and regular exercises. Care staff work hard to encourage residents to engage in group sessions as much as possible, helping people to stay active and have a positive focus. Heaton House staff are clearly well trained and experienced in the health, hygiene and dietary needs of the people in their care.
16 May 2023
I am so pleased we chose this home for our mum. She is treated with respect and the staff make it feel as much like home as possible. The communication about her care is good and I feel I can relax knowing Mum is well looked after.
06 July 2021
The love and care my mum receives from the staff at Heaton House is second to none. A real home from home. During the lockdown, they have endeavoured to keep us informed and continue life as normal as possible, vital for dementia residents. We would certainly recommend it to anyone looking for a home for their loved ones.
Latest Reviews for Heaton House
08 April 2025
My mother has been a resident at Heaton House for over 3 years now and her needs are always met with kindness, care, dignity and professionalism.
03 April 2025
Heaton House is outstanding. The care my mum receives is phenomenal. It is truly her home where she is part of a family. It gives us, her biological family, great peace of mind to know she is happy and well looked after.
01 April 2025
My mother had to go to another home rather quickly due to her falling and needing more specific care. I was a nurse for over 40 years myself and now a ' Heath Coach' who knows about good care. My mum is 91 and has truly been blessed to have such excellent care from the moment she arrived. Heaton House really is a family and the staff are so caring and kind. The owner and managers are very professional and although its early days I hope mums stay continues to be as happy as it is now.
31 March 2025
My mother has been staying at this dementia care home for nearly 3 years and is very happy there. The staff are all friendly and competent. They all treat mum with dignity and nothing is too much trouble. The accommodation is very clean and comfortable. Mum's rooms is spacious and has a wet room attached. The food is very tasty and variety given to encourage residents to eat well. There are a wide range of activities to stimulate mind and body. Thank you to all the team at Heaton House.
31 March 2025
Mum has been at Heaton House for nearly three years. I have always been impressed with the level of care she receives - her room is comfortable, the food is very good, and mum always seems happy and relaxed. Lately, i have been able to visit more often and can tell that the high standards of care are consistent. I respect and appreciate, the amount of work that goes into maintaining these standards. Thank you.
28 March 2025
Our family are very happy with the diligent care and attention Mum has received since she first arrived at Heaton House in 2022. Everyone goes out of their way to make residents feel it is "their home".
28 March 2025
Mum has advance stage vascular dementia, although it is hard to see loved ones on this journey, knowing the outcome from other relatives who have passed away with the same condition. I am grateful I have found Heaton House and It's lovely staff make visiting so easy and they always smile and communicate how mum is doing weekly. It's reassuring to know that mum will pass away in a safe place, with dignity and respect always.
28 March 2025
We count ourselves very lucky we have selected this house for mum. The management team are very experienced with dementia patients, the care team dedicated and compassionate. I couldn't give my mum better care myself. The only reason rooms and value for money don't get excellent is the room is a bit on the small side and it's difficult to fit a group of us in if we visit together, but it is a minor issue.
16 January 2025
Thank you to all the staff who made Christmas Day so special for everyone. The atmosphere was warm and festive with decorations, crackers, carols and a lovely meal cooked. Mum certainly appreciated all your efforts as, I am sure, did all of the ladies. Happy New Year and best wishes to you all.
19 June 2024
Having visited many care homes, Heaton House immediately stood out as the best. Since my mum has been in Heaton House, she has received excellent care and individual attention. Every member of staff is so caring and attentive, it has made it a pleasure to visit my mum and see how well she is doing. Heaton House is my mum's new home, and she loves it.
13 June 2024
I come here every Wednesday to visit a friend. I have been around lots of care homes, I find this one by far the best for the level of care of the residents and friendliness. The premises are always well maintained and clean and tidy. I am always made to feel welcome with a cup of coffee and homemade cake. I do and would recommend this care home to anyone.
15 June 2023
My mother has been at Heaton House for 6 years. They have provided loving, caring and professional support. The staff are genuinely friendly and caring - lovely. The registered managers run an amazing care home. Which has been been so needed and gone out of their way to give us both many happy memories. They have done for my mother and I what we couldn't do. I am so grateful for them and my mum too.
02 June 2023
I feel that I am very well looked after. The staff are kind and caring and take the time to talk to me as well as meet my caring needs. I enjoy the food - it is good. Cleanliness is good. I am happy here - it feels like home.
25 May 2023
My mother has been a resident at Heaton House for almost three years and is very happy here. The staff are amazing and always go above and beyond to keep the residents happy, comfortable and entertained. My mum always likes to look her best, and the staff assist her every day with her hair and make-up as they know this is important to her. Her room is lovely and home, and the whole place is spotless.
25 May 2023
The care home takes very good care of my mother. They keep me informed of any changes n Mum's health by email. The staff are friendly and helpful. My mum seems very happy here.
22 May 2023
The team are doing a great job supporting Mum. They have responded well to her changing needs.
22 May 2023
My mum loves it here. She is so happy. The staff are wonderful, caring and keep me updated with any changes in care or Mum's health. The food is lovely and Mum has put on weight since she's been here at Heaton House. Her room is full of her personal stuff and beautifully decorated.
19 May 2023
The care team at Heaton House are very caring, patient and welcoming to residents and visitors alike. They approach tasks positively with a smile and treat people with dignity and respect, whether speaking with them or assisting with day-to-day tasks. A regular programme of activities is a key part of Heaton House's success. The home's connection with a local nursery school is a very special one. It allows residents and the young children to strike up a rapport together, sharing in sessions centred on pastimes such as art and music. This regular connection is eagerly anticipated by residents and nursery children alike. Other activities include crafts, poetry, indoor skittles and regular exercises. Care staff work hard to encourage residents to engage in group sessions as much as possible, helping people to stay active and have a positive focus. Heaton House staff are clearly well trained and experienced in the health, hygiene and dietary needs of the people in their care.
16 May 2023
I am so pleased we chose this home for our mum. She is treated with respect and the staff make it feel as much like home as possible. The communication about her care is good and I feel I can relax knowing Mum is well looked after.
06 July 2021
The love and care my mum receives from the staff at Heaton House is second to none. A real home from home. During the lockdown, they have endeavoured to keep us informed and continue life as normal as possible, vital for dementia residents. We would certainly recommend it to anyone looking for a home for their loved ones.