Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Hilgay Care Home

stars
stars 02 September 2019
Not well run, bad management, food was not good, lift kept breaking down and mother in law was left in her room because of the lift broken.
Review from Barry O (Son-in-law of Resident/Service User)
stars
stars 26 June 2019
In the eighteen months my mother has been at Hilgay Care, she has been cared for excellently. When unwell, the home took necessary steps for her wellbeing and always kept me informed. Staff are brilliant with care and attention and always make me feel welcome when I visit.
Review from Stella W (Daughter of Resident/Service User)
stars
stars 07 June 2017
Hilgay is a very caring and homely environment. My mother has been a resident for almost 11 months and has been well looked after. She is very happy there. Her every need is taken care of with empathy and efficiency.
Review from Martin P (Son of Resident/Service User)