Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ashbury

stars
stars 17 May 2024
We have always found all the staff very friendly and always able to answer any queries we have. Our only slight criticism is not always informed about appointments being made as unfortunately my dad's family do not live locally it would be appreciated a quick phone call. Dad always looks clean and also his clothes. Room and bedding clean and tidy as Dad is bed bound this is important. Staff try very hard for Dad to join in activities and outings which unfortunately Dad does not want to do but nice to think he is included if he wanted to participate.
Review from S M (Daughter of Resident/Service User)
stars
stars 26 April 2024
Any worries I have, I am able to speak to the manager and sort them out, they are always ready to listen. There was a safeguarding problem with the hospital which the home put in a complaint and got it sorted.
Review from K M (Sister of Resident/Service User)
stars
stars 22 March 2024
Very good carers, polite. Lovely room.
Review from I J (Resident / Service User)