Submit a Review for Hill House
High Street, Ellington, Huntingdon, PE28 0AB
View Full Details of Hill HouseLatest Reviews for Hill House
13 March 2025
Caring and open home with some very friendly staff. The staff were always visible and available. I am very comfortable to recommend this home, it is clean and there were some activities taking place, and the other residents seemed very happy.
31 January 2025
My sister has been a resident of Hill House for approximately 18 months. She seems happy there and is well looked after. She enjoys watching television and reading in her room. The staff are all very welcoming and helpful. My sister can be a bit fussy as regards food but the staff are happy to oblige with something she would like. It is nice to see a hairdresser and chiropodist now visit the home on a regular basis and my sister's hair always looks very nice when she has been to the hairdresser. I receive a monthly newsletter from the home saying what the residents have been up to and what they will be doing, which I appreciate as I don't get to visit very often.
29 January 2025
I think the new management and staff have done a wonderful job turning the place around and getting things up to standard, the staff are very friendly and knowing my mum is cared for very well, the home is spotless and cleaned up to a very high standard.
27 January 2025
My mum is so happy, if my mum is happy I am happy, she loves her home cooked food and all the staff that work at her care home. Mum loves Hill House. When we chose Hill House for mum's care it was meant to be, my nanny and grandad stayed at Hill House before it was a care home, when it was a bed and breakfast for their honeymoon.
24 January 2025
Friendly staff, feel like part of a family and always made welcome. Any problems are discussed with us and we are just a phone call away. We can ring or visit at any time, food is good, hairdresser and chiropodists visit regularly.
24 January 2025
My Mum has been at Hill House for a number of years, and at times care has not been up to standard. However, I was very pleased to see that in the last 4 or 5 months, standards have taken a turn for the better. I was also sent a copy of CQC report to read, and so was also very pleased to see that Hill House now has a good report across all aspects. Well done to staff and all people involved, may it remain as good. I'm now happier that Mum is being looked after so much better.
30 August 2024
This home should not be open. The abuse and neglect are listed on the CQC website. The staff and owner are shameful. Make sure you review this home and if your family are in here please look into CQC and believe what you read. My family member was in here but not for long after truths came out.
29 August 2024
This home is an absolute shambles. From entering the home there wasn't a hello or who are you seeing by the staff members. No pen to sign in or out. The rooms were filthy dusty, and full of cobwebs. There was even a pile of dirt/dust inside the drawers. I found the staff members including the owner to be extremely unprofessional and rude. We are having to deal with the correct authorities due to the neglect and abuse that have been witnessed, absolutely sickens me.
19 May 2022
From working in care myself I know that the most important thing in any place is the staff. With all the best equipment and facilities, if the staff do not care then the residents won't be happy. From the moment we arrived the staff had my mum laughing and joking and they were so quick to build bonds with her! Staff have been great at supporting me with working with my mum's social worker to advocate for what is best for my mum. My mum is always sending me pictures of chocolates the staff have taken to her room and also tells me how lovely they all are! They are never too busy to take the time to talk with family and are always smiling. This truly is a home away from home. I can't thank you enough for all you have done and when I have been at the point of giving up fighting for my mum's needs you guys have motivated me to keep pushing for the social worker to make sure her needs have been met!
24 March 2022
Very good care home. Helpful and friendly staff who go out of their way to make us comfortable.
22 October 2021
Although the facilities need updating and the gardens need to be maintained and more accessible, the carers are amazing - especially certain staff members who are always extremely helpful and caring towards my mother. I would like to see more activities provided but as I'm not there I haven't got a full insight into this. I have noticed that when I am there at the weekends it seems that the carers are extremely busy and in my view could do with a few extra carers. I do feel a couple of the carers are outstanding.
20 October 2021
My grandmother is very happy. Brilliant staff.
19 October 2021
Very good care home. Very pleased with the treatment of my mother.
07 October 2021
The staff are always welcoming to me as a visitor and are very patient, caring and cheerful with the residents including my mum-in-law.
20 September 2021
I have visited twice, the staff are excellent, helpful and friendly.
08 September 2021
Nan always seems happy and relaxed and although I haven't seen her room I have heard it is clean and comfortable. The staff are wonderful and so caring which makes such a difference to us as family.
11 August 2021
I have nothing but respect for the staff at Hill House as they do an excellent job always friendly and have a joke and a smile.
11 August 2021
Mum was very relaxed and waiting to meet us in the conservatory (her favourite place), very private and peaceful/quiet. I had a lovely visit. Mum looked very well and was dressed very smartly.
11 August 2021
Staff are very professional, yet caring and understanding. Flexible for service users needs and values.
11 August 2021
My mum always enjoys meeting up with the family and enjoys the conservatory and looking into the garden. She was a very keen gardener. Appreciated the attention and physical contact people bring.
Latest Reviews for Hill House
13 March 2025
Caring and open home with some very friendly staff. The staff were always visible and available. I am very comfortable to recommend this home, it is clean and there were some activities taking place, and the other residents seemed very happy.
31 January 2025
My sister has been a resident of Hill House for approximately 18 months. She seems happy there and is well looked after. She enjoys watching television and reading in her room. The staff are all very welcoming and helpful. My sister can be a bit fussy as regards food but the staff are happy to oblige with something she would like. It is nice to see a hairdresser and chiropodist now visit the home on a regular basis and my sister's hair always looks very nice when she has been to the hairdresser. I receive a monthly newsletter from the home saying what the residents have been up to and what they will be doing, which I appreciate as I don't get to visit very often.
29 January 2025
I think the new management and staff have done a wonderful job turning the place around and getting things up to standard, the staff are very friendly and knowing my mum is cared for very well, the home is spotless and cleaned up to a very high standard.
27 January 2025
My mum is so happy, if my mum is happy I am happy, she loves her home cooked food and all the staff that work at her care home. Mum loves Hill House. When we chose Hill House for mum's care it was meant to be, my nanny and grandad stayed at Hill House before it was a care home, when it was a bed and breakfast for their honeymoon.
24 January 2025
Friendly staff, feel like part of a family and always made welcome. Any problems are discussed with us and we are just a phone call away. We can ring or visit at any time, food is good, hairdresser and chiropodists visit regularly.
24 January 2025
My Mum has been at Hill House for a number of years, and at times care has not been up to standard. However, I was very pleased to see that in the last 4 or 5 months, standards have taken a turn for the better. I was also sent a copy of CQC report to read, and so was also very pleased to see that Hill House now has a good report across all aspects. Well done to staff and all people involved, may it remain as good. I'm now happier that Mum is being looked after so much better.
30 August 2024
This home should not be open. The abuse and neglect are listed on the CQC website. The staff and owner are shameful. Make sure you review this home and if your family are in here please look into CQC and believe what you read. My family member was in here but not for long after truths came out.
29 August 2024
This home is an absolute shambles. From entering the home there wasn't a hello or who are you seeing by the staff members. No pen to sign in or out. The rooms were filthy dusty, and full of cobwebs. There was even a pile of dirt/dust inside the drawers. I found the staff members including the owner to be extremely unprofessional and rude. We are having to deal with the correct authorities due to the neglect and abuse that have been witnessed, absolutely sickens me.
19 May 2022
From working in care myself I know that the most important thing in any place is the staff. With all the best equipment and facilities, if the staff do not care then the residents won't be happy. From the moment we arrived the staff had my mum laughing and joking and they were so quick to build bonds with her! Staff have been great at supporting me with working with my mum's social worker to advocate for what is best for my mum. My mum is always sending me pictures of chocolates the staff have taken to her room and also tells me how lovely they all are! They are never too busy to take the time to talk with family and are always smiling. This truly is a home away from home. I can't thank you enough for all you have done and when I have been at the point of giving up fighting for my mum's needs you guys have motivated me to keep pushing for the social worker to make sure her needs have been met!
24 March 2022
Very good care home. Helpful and friendly staff who go out of their way to make us comfortable.
22 October 2021
Although the facilities need updating and the gardens need to be maintained and more accessible, the carers are amazing - especially certain staff members who are always extremely helpful and caring towards my mother. I would like to see more activities provided but as I'm not there I haven't got a full insight into this. I have noticed that when I am there at the weekends it seems that the carers are extremely busy and in my view could do with a few extra carers. I do feel a couple of the carers are outstanding.
20 October 2021
My grandmother is very happy. Brilliant staff.
19 October 2021
Very good care home. Very pleased with the treatment of my mother.
07 October 2021
The staff are always welcoming to me as a visitor and are very patient, caring and cheerful with the residents including my mum-in-law.
20 September 2021
I have visited twice, the staff are excellent, helpful and friendly.
08 September 2021
Nan always seems happy and relaxed and although I haven't seen her room I have heard it is clean and comfortable. The staff are wonderful and so caring which makes such a difference to us as family.
11 August 2021
I have nothing but respect for the staff at Hill House as they do an excellent job always friendly and have a joke and a smile.
11 August 2021
Mum was very relaxed and waiting to meet us in the conservatory (her favourite place), very private and peaceful/quiet. I had a lovely visit. Mum looked very well and was dressed very smartly.
11 August 2021
Staff are very professional, yet caring and understanding. Flexible for service users needs and values.
11 August 2021
My mum always enjoys meeting up with the family and enjoys the conservatory and looking into the garden. She was a very keen gardener. Appreciated the attention and physical contact people bring.