Submit a Review for Keneydon House
2 Delph Street, Whittlesey, Peterborough, PE7 1QQ
View Full Details of Keneydon HouseLatest Reviews for Keneydon House
19 February 2025
All the members of staff were brilliant with my mum. They were very attentive to her needs and made sure she was as comfortable as possible. Even the managers and kitchen staff were very friendly and helped put me at ease that my mum was in great hands. I would highly recommend this home.
03 February 2025
Visited my mother on 27.1.25. She was in good health, well dressed happy with everything upon questioning. She advised that she had no extra requirements and she was happy and well. Interaction with the staff is always positive and friendly.
03 February 2025
I am incredibly grateful for the exceptional care and support given by Keneydon House. The staff are highly and professionally compassionate, treating each resident with respect and dignity. My wife thrived there, she made new friends and enjoyed a quality of life we hoped for, she often said that she liked it there, and it was happy and peaceful. Communication with the staff was very pleasant, and were always available to answer any concerns. I must also mention, the managerial team, who also treated me with care and compassion, and I will be forever grateful to them. I would recommend Keneydon House to anyone looking for a safe and supportive home.
31 January 2025
I visit this care home to provide entertainment as a singer a friend mother is a resident. The staff are attentive to residents and welcoming to visitors. The home is clean and tidy and appears organised.
31 January 2025
I can only visit my sister every 4-6 weeks but I find management are very good and staff seem friendly too. I have been concerned about items going missing in the past. I do think also that a female should help my sister to wash and dress rather than a male but I guess that is necessary.
29 January 2025
Keneydon Care Home has been a blessing for our family, providing exceptional care for my dad in a warm, nurturing, and friendly environment. The carers are incredibly empathetic, attentive, and diligent, always going above and beyond to ensure residents feel valued and cared for. Their professionalism combined with a personal touch truly sets Keneydon apart. From the genuine compassion they show to the supportive atmosphere they create, every interaction reflects their dedication to providing top-tier care. We are deeply grateful for the peace of mind Keneydon gives us, knowing my dad is in such capable and loving hands. I wholeheartedly recommend them to anyone seeking exceptional care for their loved ones.
29 January 2025
I feel it very necessary to address issues regarding the staff at Keneydon House. Two staff members have been extremely rude to me personally. Generally it has become obvious that the majority of staff (not all) their hate their jobs. I also believe that foreign workers are treated poorly. This is very worrying to me as both of my parents are residents. I am also aware that some residents are left for hours with no stimulation or interaction. There has been incidents where I have visited and my parents are wearing filthy clothes. I arrived on Christmas morning, my parents room smelled horrific, the commode was full to the brim and had obviously not been emptied recently. The smell was of ammonia was so strong I couldn't tolerate it for more than a few minutes. I actually dread visiting the home and am extremely anxious every time I do. This is completely unacceptable to me but when I've questioned particularly things I've always been given a brush off answers.
21 December 2023
I would like to thank all the care staff for looking after my uncle so well whilst he stayed at Keneydon House. He was in for 2 weeks respite to get him back on track with his nutritional intake and taking his medication correctly. Everyone was extremely kind and understanding of my uncle’s memory problems as he has vascular dementia. I had regular updates on his well-being during his stay and nothing was too much trouble to meet his needs. Keneydon House would be the first place I would contact if my uncle needed respite again, knowing he would be safe and well cared for.
20 October 2021
I have known this care home for some years. One of my parents was a resident some years ago. From my experience of visiting Keneydon House, I have certainly seen many positive changes. Since the current manager took over changes are now being implemented in a very positive way. The staff seem very happy in their work and interacting with the residents in a way that is improving the outlook for all.
30 September 2021
The residential home is very family-friendly. The staff are kind and considerate.
06 September 2021
The staff were professional, accomodating, caring, and kind. When my father was reaching the end of his life staff were sensitive and professional making sure dad was comfortable and pain-free. They kept us informed and supported us along the way. Thank you Keneydon House!
17 August 2021
My mother was admitted to this care home November 2020 - until she passed away June 2021. The staff from management all the way down are absolutely first class, the care, compassion, fondness detail to work they all showed was brilliant even down to the guard of honour they formed when my mother's body was taken away. The only reason I have given some low marks is because the place itself needed some TLC although I have been shown pictures that re-dec has been done so that's brilliant news. My sister has become firm friends with staff that says it all.
16 August 2021
My mother has been cared for in this home since 2020 after a very difficult time previously which was not discovered until Christmas 2020 whilst in hospital. On arriving at the home the staff have been absolutely great with her. It has taken patience and understanding as well as smiling faces. She has come out of her shell and is much happier. The staff have had to contend with many challenges protecting my mum from other outside sources. Which will hopefully soon be addressed by law.
15 August 2021
My concerns about my nan going into a care home were quickly erased after seeing how welcomed and happy she was. Not being able to visit through Covid was tough but as a family we were often sent updates/photos/videos. Plenty of facetimes too! After spending so long on her own it was clear to see how well and quickly she settled in! Outstanding service provided by the staff at Keneydon House! Pure compassion right through till the end. Highly recommend, thank you!
05 August 2021
Mum was a resident here between November 2020 to June 2021. Mum had vascular dementia and had deteriorated and withrewan. The care the home provided was excellent, Mums speech improved she laughed again and would sing when another resident played the piano. To see her enjoying herself was fantastic, exactly what she needed. The staff were fantastic and made time to be with the residents. I was so grateful she was there and I was able to spend time with her.
05 August 2021
Very happy with the care and attention that my nan is receiving, she seems extremely happy and content.
04 August 2021
I have always found the staff very helpful and very friendly towards both myself and my dad. The staff always accommodate my dad's needs even if it's a sandwich at midnight, nothing is too much trouble. I wouldn't want my dad to go anywhere else.
02 August 2021
My sister-in-law could not have received better care. The staff were efficient yet caring and compassionate. She celebrated her 85th birthday while she was a resident in Keneydon House and the staff went that extra mile, baking a cake to be shared by all, and singing happy birthday to her. In her final hours, the staff could not have been more attentive, professional, and caring, and dedicated.
30 June 2020
I was very apprehensive about coming to this care home after my last experience at another home. I did not need to worry as from day one all the staff have made my stay comfortable, and I do not feel stressed. They put themselves out to help everyone here, and nothing is to much trouble. From the manager downwards these ladies make life in this home relaxing and comfortable to be part of this environment. I would recommend this care home to anyone.
20 December 2019
I am the wife of a resident. He is warm and comfortable. Food is good. If anyone is ill, they are quick to get a medical person to assist. The staff are very pleasant and do a good job. I am welcome to visit any time.
Latest Reviews for Keneydon House
19 February 2025
All the members of staff were brilliant with my mum. They were very attentive to her needs and made sure she was as comfortable as possible. Even the managers and kitchen staff were very friendly and helped put me at ease that my mum was in great hands. I would highly recommend this home.
03 February 2025
Visited my mother on 27.1.25. She was in good health, well dressed happy with everything upon questioning. She advised that she had no extra requirements and she was happy and well. Interaction with the staff is always positive and friendly.
03 February 2025
I am incredibly grateful for the exceptional care and support given by Keneydon House. The staff are highly and professionally compassionate, treating each resident with respect and dignity. My wife thrived there, she made new friends and enjoyed a quality of life we hoped for, she often said that she liked it there, and it was happy and peaceful. Communication with the staff was very pleasant, and were always available to answer any concerns. I must also mention, the managerial team, who also treated me with care and compassion, and I will be forever grateful to them. I would recommend Keneydon House to anyone looking for a safe and supportive home.
31 January 2025
I visit this care home to provide entertainment as a singer a friend mother is a resident. The staff are attentive to residents and welcoming to visitors. The home is clean and tidy and appears organised.
31 January 2025
I can only visit my sister every 4-6 weeks but I find management are very good and staff seem friendly too. I have been concerned about items going missing in the past. I do think also that a female should help my sister to wash and dress rather than a male but I guess that is necessary.
29 January 2025
Keneydon Care Home has been a blessing for our family, providing exceptional care for my dad in a warm, nurturing, and friendly environment. The carers are incredibly empathetic, attentive, and diligent, always going above and beyond to ensure residents feel valued and cared for. Their professionalism combined with a personal touch truly sets Keneydon apart. From the genuine compassion they show to the supportive atmosphere they create, every interaction reflects their dedication to providing top-tier care. We are deeply grateful for the peace of mind Keneydon gives us, knowing my dad is in such capable and loving hands. I wholeheartedly recommend them to anyone seeking exceptional care for their loved ones.
29 January 2025
I feel it very necessary to address issues regarding the staff at Keneydon House. Two staff members have been extremely rude to me personally. Generally it has become obvious that the majority of staff (not all) their hate their jobs. I also believe that foreign workers are treated poorly. This is very worrying to me as both of my parents are residents. I am also aware that some residents are left for hours with no stimulation or interaction. There has been incidents where I have visited and my parents are wearing filthy clothes. I arrived on Christmas morning, my parents room smelled horrific, the commode was full to the brim and had obviously not been emptied recently. The smell was of ammonia was so strong I couldn't tolerate it for more than a few minutes. I actually dread visiting the home and am extremely anxious every time I do. This is completely unacceptable to me but when I've questioned particularly things I've always been given a brush off answers.
21 December 2023
I would like to thank all the care staff for looking after my uncle so well whilst he stayed at Keneydon House. He was in for 2 weeks respite to get him back on track with his nutritional intake and taking his medication correctly. Everyone was extremely kind and understanding of my uncle’s memory problems as he has vascular dementia. I had regular updates on his well-being during his stay and nothing was too much trouble to meet his needs. Keneydon House would be the first place I would contact if my uncle needed respite again, knowing he would be safe and well cared for.
20 October 2021
I have known this care home for some years. One of my parents was a resident some years ago. From my experience of visiting Keneydon House, I have certainly seen many positive changes. Since the current manager took over changes are now being implemented in a very positive way. The staff seem very happy in their work and interacting with the residents in a way that is improving the outlook for all.
30 September 2021
The residential home is very family-friendly. The staff are kind and considerate.
06 September 2021
The staff were professional, accomodating, caring, and kind. When my father was reaching the end of his life staff were sensitive and professional making sure dad was comfortable and pain-free. They kept us informed and supported us along the way. Thank you Keneydon House!
17 August 2021
My mother was admitted to this care home November 2020 - until she passed away June 2021. The staff from management all the way down are absolutely first class, the care, compassion, fondness detail to work they all showed was brilliant even down to the guard of honour they formed when my mother's body was taken away. The only reason I have given some low marks is because the place itself needed some TLC although I have been shown pictures that re-dec has been done so that's brilliant news. My sister has become firm friends with staff that says it all.
16 August 2021
My mother has been cared for in this home since 2020 after a very difficult time previously which was not discovered until Christmas 2020 whilst in hospital. On arriving at the home the staff have been absolutely great with her. It has taken patience and understanding as well as smiling faces. She has come out of her shell and is much happier. The staff have had to contend with many challenges protecting my mum from other outside sources. Which will hopefully soon be addressed by law.
15 August 2021
My concerns about my nan going into a care home were quickly erased after seeing how welcomed and happy she was. Not being able to visit through Covid was tough but as a family we were often sent updates/photos/videos. Plenty of facetimes too! After spending so long on her own it was clear to see how well and quickly she settled in! Outstanding service provided by the staff at Keneydon House! Pure compassion right through till the end. Highly recommend, thank you!
05 August 2021
Mum was a resident here between November 2020 to June 2021. Mum had vascular dementia and had deteriorated and withrewan. The care the home provided was excellent, Mums speech improved she laughed again and would sing when another resident played the piano. To see her enjoying herself was fantastic, exactly what she needed. The staff were fantastic and made time to be with the residents. I was so grateful she was there and I was able to spend time with her.
05 August 2021
Very happy with the care and attention that my nan is receiving, she seems extremely happy and content.
04 August 2021
I have always found the staff very helpful and very friendly towards both myself and my dad. The staff always accommodate my dad's needs even if it's a sandwich at midnight, nothing is too much trouble. I wouldn't want my dad to go anywhere else.
02 August 2021
My sister-in-law could not have received better care. The staff were efficient yet caring and compassionate. She celebrated her 85th birthday while she was a resident in Keneydon House and the staff went that extra mile, baking a cake to be shared by all, and singing happy birthday to her. In her final hours, the staff could not have been more attentive, professional, and caring, and dedicated.
30 June 2020
I was very apprehensive about coming to this care home after my last experience at another home. I did not need to worry as from day one all the staff have made my stay comfortable, and I do not feel stressed. They put themselves out to help everyone here, and nothing is to much trouble. From the manager downwards these ladies make life in this home relaxing and comfortable to be part of this environment. I would recommend this care home to anyone.
20 December 2019
I am the wife of a resident. He is warm and comfortable. Food is good. If anyone is ill, they are quick to get a medical person to assist. The staff are very pleasant and do a good job. I am welcome to visit any time.