Submit a Review for Alan Atchison Residential Services - Augusta Close
5/6 Augusta Close, Parnwell, Peterborough, PE1 5NJ
View Full Details of Alan Atchison Residential Services - Augusta CloseLatest Reviews for Alan Atchison Residential Services - Augusta Close
31 January 2025
Very good, very helpful. My daughter is happy.
31 January 2025
My sister has been a resident at Augusta Close since 2009. She is very happy there and very well looked after by very caring staff. It feels like a family home and I am always made to feel very welcome when I visit.
31 January 2025
My son tells me and his family how happy he is living here, he appears settled and content. I appreciate the opportunities that have been arranged for him to attend the industrial hub and city college, giving his days purpose and interest. I feel that I have really good relationships with the staff team and they have been very supportive throughout his recent illness. I feel that he receives help and guidance when needed with everyday tasks. He enjoys a very good variety of meals and enjoys telling me enthusiastically about the coming week's menu! I am very satisfied with the care and support my son receives.
30 January 2025
My sister seems to have had a good year and been well supported. Her mental health seems to have stabilised during this last year. She is going out a lot more and this is obviously helping her. She seems happier and now has a great interest in gardening and also the pets. It's very nice to see her enjoying her life and being independent, thank you to all the staff.
22 January 2025
The care that is given to my cousin and all those there is exemplary, nothing is too much trouble which is very gratifying.
15 November 2023
Overall, the care is good - there have been some problems but hopefully, they have been sorted now. Friendly place to visit and all residents seem happy and well. No complaints.
26 October 2023
The best thing about this residential home is the fabulous staff and the consistency of those staff. The lovely, caring attitude of the staff makes it feel like a proper home. My son loves living there.
26 October 2023
My house is lovely and the staff are so brilliant and I have lived in the same house for twenty-seven years and I would not move for the world. The staff are great, they keep us safe. I have turned my life around with the help and encouragement from the staff. I look on them all as my family.
24 October 2023
The care home has a cosy, homely feel with very caring staff. They communicate very well with my son and us, parents.
08 February 2023
My brother is well cared for. He is very happy there. He has moved to a downstairs bedroom for ease, so he does not have to use stairlifts any more. He is constantly being checked on by staff. He is taken out every day for a ride in his care. Staff are all friendly and helpful.
01 March 2022
Very satisfied with my daughter's care and conditions in the home. Most importantly for myself and my family, she is happy and content.
28 January 2022
Being treated with dignity and respect by others and going out with staff doing shopping and nice walks. Kept safe from covid-19
28 January 2022
The staff look after us well, take us out shopping, I love to do this. They take me to see my family and to visit my mum's grave.
28 January 2022
Always enough staff on duty. Always the same on 8 - 8. Take me out shopping, lots of support. Kept me safe from covid. Staff help me keep in contact with my family. Staff are friendly.+
19 March 2020
Care home is good. Live here - enjoy.
23 May 2019
I enjoy living at Alan Atchison. I am well supported and feel very safe here.
30 April 2019
My sister has lived at Augusta Close for ten years in a very happy environment. She is very well looked after supported by a very caring team. I am always made to feel very welcome when I visit.
08 April 2019
My daughter is very happy here. She gets on well with all the staff. She has one to one with one of the staff once a week. The staff know her well and sort out any worry she has. She has to do house duty, planning meals, cooking, cleaning and shopping. She is very good with the other residents and helps them out if she can. My daughter needs the protection which the care home give her, she'd be lost without it.
14 September 2018
Our daughter has lived at David's Close for 5 and a half years, during this time we have always had complete confidence in the ability of the manager and her staff. They consistently deliver an appropriate varied programme and manage my daughter's very complex needs with skill and professionalism. The staff are always courteous very motivated and appear to have appropriate training and understanding. Communication is very good, we are always made welcome and involved.
28 August 2018
My daughter has been staying at David's Close for a number of years and is very well cared for by excellent staff who go out of their way to help her. She is happy there. She has a very nice bedroom with all the facilities she needs. She goes to a centre three times a week and goes out with her parents and carer once a week for a meal which she enjoys. I am grateful for the excellent care she receives and the time and effort the staff put in thanks top everyone.
Latest Reviews for Alan Atchison Residential Services - Augusta Close
31 January 2025
Very good, very helpful. My daughter is happy.
31 January 2025
My sister has been a resident at Augusta Close since 2009. She is very happy there and very well looked after by very caring staff. It feels like a family home and I am always made to feel very welcome when I visit.
31 January 2025
My son tells me and his family how happy he is living here, he appears settled and content. I appreciate the opportunities that have been arranged for him to attend the industrial hub and city college, giving his days purpose and interest. I feel that I have really good relationships with the staff team and they have been very supportive throughout his recent illness. I feel that he receives help and guidance when needed with everyday tasks. He enjoys a very good variety of meals and enjoys telling me enthusiastically about the coming week's menu! I am very satisfied with the care and support my son receives.
30 January 2025
My sister seems to have had a good year and been well supported. Her mental health seems to have stabilised during this last year. She is going out a lot more and this is obviously helping her. She seems happier and now has a great interest in gardening and also the pets. It's very nice to see her enjoying her life and being independent, thank you to all the staff.
22 January 2025
The care that is given to my cousin and all those there is exemplary, nothing is too much trouble which is very gratifying.
15 November 2023
Overall, the care is good - there have been some problems but hopefully, they have been sorted now. Friendly place to visit and all residents seem happy and well. No complaints.
26 October 2023
The best thing about this residential home is the fabulous staff and the consistency of those staff. The lovely, caring attitude of the staff makes it feel like a proper home. My son loves living there.
26 October 2023
My house is lovely and the staff are so brilliant and I have lived in the same house for twenty-seven years and I would not move for the world. The staff are great, they keep us safe. I have turned my life around with the help and encouragement from the staff. I look on them all as my family.
24 October 2023
The care home has a cosy, homely feel with very caring staff. They communicate very well with my son and us, parents.
08 February 2023
My brother is well cared for. He is very happy there. He has moved to a downstairs bedroom for ease, so he does not have to use stairlifts any more. He is constantly being checked on by staff. He is taken out every day for a ride in his care. Staff are all friendly and helpful.
01 March 2022
Very satisfied with my daughter's care and conditions in the home. Most importantly for myself and my family, she is happy and content.
28 January 2022
Being treated with dignity and respect by others and going out with staff doing shopping and nice walks. Kept safe from covid-19
28 January 2022
The staff look after us well, take us out shopping, I love to do this. They take me to see my family and to visit my mum's grave.
28 January 2022
Always enough staff on duty. Always the same on 8 - 8. Take me out shopping, lots of support. Kept me safe from covid. Staff help me keep in contact with my family. Staff are friendly.+
19 March 2020
Care home is good. Live here - enjoy.
23 May 2019
I enjoy living at Alan Atchison. I am well supported and feel very safe here.
30 April 2019
My sister has lived at Augusta Close for ten years in a very happy environment. She is very well looked after supported by a very caring team. I am always made to feel very welcome when I visit.
08 April 2019
My daughter is very happy here. She gets on well with all the staff. She has one to one with one of the staff once a week. The staff know her well and sort out any worry she has. She has to do house duty, planning meals, cooking, cleaning and shopping. She is very good with the other residents and helps them out if she can. My daughter needs the protection which the care home give her, she'd be lost without it.
14 September 2018
Our daughter has lived at David's Close for 5 and a half years, during this time we have always had complete confidence in the ability of the manager and her staff. They consistently deliver an appropriate varied programme and manage my daughter's very complex needs with skill and professionalism. The staff are always courteous very motivated and appear to have appropriate training and understanding. Communication is very good, we are always made welcome and involved.
28 August 2018
My daughter has been staying at David's Close for a number of years and is very well cared for by excellent staff who go out of their way to help her. She is happy there. She has a very nice bedroom with all the facilities she needs. She goes to a centre three times a week and goes out with her parents and carer once a week for a meal which she enjoys. I am grateful for the excellent care she receives and the time and effort the staff put in thanks top everyone.