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Norwich Road, Fakenham, NR21 8HR
View Full Details of Cranmer HouseLatest Reviews for Cranmer House
03 February 2025
The whole experience was first class. The staff all very friendly and attentive. The food was varied and tasty. The room was light and airy as was the whole building.
18 June 2024
My husband was made very welcome. He felt safe and well looked after. When I picked him up he wanted to stay! He is already looking forward to his next visit. Thank you!
18 June 2024
I came here for a week's recovery from a major operation and was blown over by the patience and devotion of all the staff sometimes in trying circumstances. The building and grounds have been upgraded to a high standard. I was particularly impressed by the range of daily activities.
12 June 2024
My wife spent the last nearly four weeks of her life in Cranmer House. From the time of her arrival, we were both always treated pleasantly and as individuals. The staff made every effort to help and encourage her to eat and even visit the dining room. She was always clean and in clean surroundings. At the final stage, we were treated with sympathy and compassion.
29 May 2024
Very happy with my stay, I felt welcome, cared and safe. All the staff was friendly and caring. I could not find any faults. I would recommend it to everyone.
29 April 2024
Cranmer House offers security, respect, honesty, kindness, politeness and the list is endless. I looks after my Mother and need a break sometimes. Cranmer is the perfect location. 15 minutes up the road should I need to take anything for her. Cranmer does activities which I have joined in with. They include the family as well. We love Cranmer!
25 December 2023
We needed to use Cranmer House for emergency respite for 7 days. From the initial telephone conversation, I found all the staff to be very helpful, caring and friendly. We found the whole experience reassuringly professional and wouldn't hesitate in using again.
11 December 2023
I moved here on respite care, awaiting a place. I was very impressed by the welcome I received and the open and airy atmosphere. I was able to sit outside in the sun when the weather allowed and the staff gave me full freedom. The food was excellent. Home-cooked and nutritious. There were activities most days and less able folk were helped to join in. I was well satisfied with my stay and would be happy to be here in the future.
03 July 2023
Our experience has been very positive. Any worries or stress levels we had have been minimal due to the lovely staff and their caring and professional attitude. The home is always lovely and clean and a pleasure to be in.
12 April 2023
My aunt moved here 5 months ago. She settled in quickly helped by the kindness and professionalism of all the staff. She loves her room, the activities and the overall feel of the place. Thank you, everyone.
29 March 2023
I arrived here on 10th January 2023 and felt very welcome and have been very satisfied with everything ever since.
29 March 2023
I am well cared for, fed and monitored regularly. My room is cleaned daily and I have assisted showering. I have a pendant to call for help and showed how to use it.
29 March 2023
Im looked after very well. Excellent choice of food available.
26 December 2022
I cannot praise all the staff at Cranmer House enough. The care my mum received was excellent, with staff always maintaining her dignity and respecting her wishes. All the carers showed such care and were so considerate to both residents and family members during my mum's time with them. She enjoyed the food and activities on offer and weather permitting, loved spending time in the gardens. The whole process of Mum moving into permanent residential care was made far easier with the help of the manager and her team.
04 October 2022
Very good care provided, lovely staff with the human touch which is very important.
25 April 2022
My mother has been a resident at Cranmer House for around two years now. Two more difficult and traumatic ones one could not believe. Covid-19 lockdowns, and the illness and subsequent death of a son. Throughout this time the manager and staff have acted with professionalism, innate care and empathy, nothing has ever been too much trouble and I know that my mother feels safe and cared for. I truly believe that without such staff my mother would not be happy and content. Thank you all.
21 March 2022
Although only respite, made to feel very welcome.
10 March 2022
When my husband was in care here five years ago, I came to visit him every day. He was very happy, and I was happy with his care. So when I needed care, it was the only place I wanted to be, and after ten months, I haven't changed my mind. The staff are all very kind and caring. Even when I was in the hospital, I just wanted to get home to Cranmer.
01 March 2022
I have been a resident for just over two years. The carers are always helpful and understanding. I enjoy my breakfasts and choices of sandwiches. I have my ensuite which gives me privacy and my room is nice, looking out at the courtyard. If the weather is nice I like to sit out in the courtyard and read a book or do a puzzle.
09 September 2020
Mum went to Cranmer for a short term stay post a fall. This turned into 16-weeks and care through her end of life journey. The staff were just amazing, incredibly caring and supportive to both mum and our family. Everyone we met showed compassion and consideration for mum needs, which, at times, were challenging. It’s the people who work at the home that make it special and I can’t recommend this team highly enough.
Latest Reviews for Cranmer House
03 February 2025
The whole experience was first class. The staff all very friendly and attentive. The food was varied and tasty. The room was light and airy as was the whole building.
18 June 2024
My husband was made very welcome. He felt safe and well looked after. When I picked him up he wanted to stay! He is already looking forward to his next visit. Thank you!
18 June 2024
I came here for a week's recovery from a major operation and was blown over by the patience and devotion of all the staff sometimes in trying circumstances. The building and grounds have been upgraded to a high standard. I was particularly impressed by the range of daily activities.
12 June 2024
My wife spent the last nearly four weeks of her life in Cranmer House. From the time of her arrival, we were both always treated pleasantly and as individuals. The staff made every effort to help and encourage her to eat and even visit the dining room. She was always clean and in clean surroundings. At the final stage, we were treated with sympathy and compassion.
29 May 2024
Very happy with my stay, I felt welcome, cared and safe. All the staff was friendly and caring. I could not find any faults. I would recommend it to everyone.
29 April 2024
Cranmer House offers security, respect, honesty, kindness, politeness and the list is endless. I looks after my Mother and need a break sometimes. Cranmer is the perfect location. 15 minutes up the road should I need to take anything for her. Cranmer does activities which I have joined in with. They include the family as well. We love Cranmer!
25 December 2023
We needed to use Cranmer House for emergency respite for 7 days. From the initial telephone conversation, I found all the staff to be very helpful, caring and friendly. We found the whole experience reassuringly professional and wouldn't hesitate in using again.
11 December 2023
I moved here on respite care, awaiting a place. I was very impressed by the welcome I received and the open and airy atmosphere. I was able to sit outside in the sun when the weather allowed and the staff gave me full freedom. The food was excellent. Home-cooked and nutritious. There were activities most days and less able folk were helped to join in. I was well satisfied with my stay and would be happy to be here in the future.
03 July 2023
Our experience has been very positive. Any worries or stress levels we had have been minimal due to the lovely staff and their caring and professional attitude. The home is always lovely and clean and a pleasure to be in.
12 April 2023
My aunt moved here 5 months ago. She settled in quickly helped by the kindness and professionalism of all the staff. She loves her room, the activities and the overall feel of the place. Thank you, everyone.
29 March 2023
I arrived here on 10th January 2023 and felt very welcome and have been very satisfied with everything ever since.
29 March 2023
I am well cared for, fed and monitored regularly. My room is cleaned daily and I have assisted showering. I have a pendant to call for help and showed how to use it.
29 March 2023
Im looked after very well. Excellent choice of food available.
26 December 2022
I cannot praise all the staff at Cranmer House enough. The care my mum received was excellent, with staff always maintaining her dignity and respecting her wishes. All the carers showed such care and were so considerate to both residents and family members during my mum's time with them. She enjoyed the food and activities on offer and weather permitting, loved spending time in the gardens. The whole process of Mum moving into permanent residential care was made far easier with the help of the manager and her team.
04 October 2022
Very good care provided, lovely staff with the human touch which is very important.
25 April 2022
My mother has been a resident at Cranmer House for around two years now. Two more difficult and traumatic ones one could not believe. Covid-19 lockdowns, and the illness and subsequent death of a son. Throughout this time the manager and staff have acted with professionalism, innate care and empathy, nothing has ever been too much trouble and I know that my mother feels safe and cared for. I truly believe that without such staff my mother would not be happy and content. Thank you all.
21 March 2022
Although only respite, made to feel very welcome.
10 March 2022
When my husband was in care here five years ago, I came to visit him every day. He was very happy, and I was happy with his care. So when I needed care, it was the only place I wanted to be, and after ten months, I haven't changed my mind. The staff are all very kind and caring. Even when I was in the hospital, I just wanted to get home to Cranmer.
01 March 2022
I have been a resident for just over two years. The carers are always helpful and understanding. I enjoy my breakfasts and choices of sandwiches. I have my ensuite which gives me privacy and my room is nice, looking out at the courtyard. If the weather is nice I like to sit out in the courtyard and read a book or do a puzzle.
09 September 2020
Mum went to Cranmer for a short term stay post a fall. This turned into 16-weeks and care through her end of life journey. The staff were just amazing, incredibly caring and supportive to both mum and our family. Everyone we met showed compassion and consideration for mum needs, which, at times, were challenging. It’s the people who work at the home that make it special and I can’t recommend this team highly enough.