Submit a Review for Dorrington House (Watton)
73 Norwich Road, Watton, Thetford, IP25 6DH
View Full Details of Dorrington House (Watton)Latest Reviews for Dorrington House (Watton)
18 March 2025
Despite having mobility issues, my dads health seems to have improved overall along with his cognitive abilities. His skin tone and colour has improved and he seems much happier in himself, he says his food is very good and the staff are wonderful. there must be some truth in that because he is quite able and happy to have a sing song, this gives us peace of mind knowing he is in the best place for him with his care needs provided for
18 March 2025
My friend is being looked after well and over the months he's been at Dorrington, has accepted personal care that he wouldn't accept at home from carers or anyone else. There's a lot of activity going on, which is good to see even though it's not something he would want to take part in. I am a little disappointed that nothing has been done by way of a hearing test as his deafness is a further barrier for him. He's been referred but months have gone by since then. Also, I have been told about personal care provided in front of him, which seems disrespectful.
18 March 2025
The home is very friendly and the staff are excellent the food is varied and well-presented. I would like to say thanks to all at the home for the care given to my mum. I would also like to say thanks to the rest of the family.
18 March 2025
Due to health and memory issues my father in law was no longer able to live independently so having been at Dorrington House at Watton for a few months we can now appreciate that despite being a difficult decision, it was the best move possible for him. He likes it there says the food is good, and has of late made some efforts to socialise and says he is happy, and as long as he is happy so are we
18 March 2025
I have limited contact with the team as I live far away. The contact I have had has been very positive, the staff very helpful and friendly. There does seem to be a high level of care, and my mum seems happy which has got to be wants important.
18 March 2025
Dad was accepted with great warmth and kindness upon arrival at Dorrington House Watton. He settled very quickly and has really benefitted from the excellent level of care and the outstanding range of activities which are so important to keep him and all the residents stimulated and active in so many different ways. Not only that but he really enjoys all that is presented to him and it keeps him and so many others smiling! Thank you to the lovely team at Dorrington House
18 March 2025
My dad has recently arrived at Dorrington House, and I have been so impressed with the standard of care and empathy that all the staff at all levels shows to my Dad. The improvement in his health and well being is amazing in such a short time, and continues to improve. Its a pleasure to visit Dorrington House and see the day to day workings of a busy environment which is second to none, the food and snacks served are a good quality and all areas of the house are immaculate. The care team are always in contact with me and when I call for any updates whilst my Dad transitions into his new life at Dorrington House, I am always dealt with in a very professional and caring manner, nothing is to much trouble.
11 November 2024
Very caring, helpful staff who are always attentive. The only issue that we have encountered is occasional disturbances during the night, however these are usually dealt with promptly. The facilities are well organised and, if required, management are available at almost any time to listen to concerns.
07 November 2024
It was one of the most difficult things I have ever done, having to move our lovely dad into a Care Home, but I can honestly say that Dorrington House has been an incredibly positive move for dad. In fact, he is thriving and looks the best he has been, in many years! You have even managed to get dad to have baths, that in itself is incredible. Thank you. This is all down to the amazing care and kindness, shown to dad throughout him settling into the home. The staff are wonderful and the care that has been shown to dad, has been fantastic. Dad can become distressed at times and the staff have taken so much time to get to know dad's little ways, ensuring that his care needs are met incredibly well, and in a way that suits dad perfectly. I know that dad is safe and happy and this means so much to our family, so we can't thank you all enough! You are providing a home full of warmth, love and happiness!
16 October 2024
Mum has been a resident at Dorrington since April this year and I can honestly say I feel she is very well cared for. All the staff seem friendly and helpful. I like to attend any medical appointments with Mum and am offered this opportunity which I value. I am kept updated with important information and if I have voiced any concerns these have been noted and addressed. As someone who has worked in Elderly Care myself, I can honestly say Dorrington House is a lovely Care Home!
15 October 2024
The staff are always helpful and cheerful. You feel like they really care about the residents. I am impressed by the amount of entertainment they arrange for the residents and the general care is excellent.
15 October 2024
My mum is bedridden so she relies on the carers to provide her only interaction. My mum is always laughing, and teasing and is happy every day at Dorrington House. She has a smart video device in her room and often the carers help her play music or have a sing-a-long or sometimes other residents go in her room and have a dance. As her daughter, I find it reassuring to see her laughing and happy. The carers are amazing.
12 September 2024
All the staff are helpful and happy on arrival mum always seems happy and pleased to be at the home there's always the TV on and background music to keep them entertained and I like the activity which happens during the week all in all a great place for mum to be.
11 September 2024
Staff are so kind and helpful to Dad. Nothing is ever too much trouble. They always ask if he's happy. Staff always talk to us when we visit. I couldn't be more happy with the care Dad is receiving. They go above and beyond to make certain Dad is happy even spending time with him in his room to talk to him. He settled so well with someone who has such complex needs it has made life easier. Also, they always listen to me if I have any concerns for Dad.
14 August 2024
Always find the staff kind and caring towards mum. The home is always clean and well-maintained. They go out of their way to entertain the residents with many things. Mum has been there for a good number of years and I am always kept informed of any issues with mum which they deal with speedily. A very good care home in my opinion.
14 August 2024
As I am disabled I find it hard to get to be able to visit as much as I wanted but the wonderful people have put some things they have been up to on social media they pleased everyone who knows my husband to share his time there is so lovely we can see his settling in now and that's very comforting to know so thank you so much
14 August 2024
My sister has settled in well and the staff have been really helpful. The care is excellent and the facility is really clean and welcoming. Whenever I visit, I am always made welcome, I am really happy with her care.
15 July 2024
My Dad has been a resident for the past 10 months and although it took a while for him to settle in everyone has been very kind and caring and helped Dad to feel comfortable in his new home. Dad now joins in with activities and especially enjoys the exercise classes. If I have needed to raise any matters with the management they have always dealt with them quickly and kept me informed where necessary.
15 July 2024
Staff are great very attentive, and always happy to answer any questions we might have. There are activities and exercises most days including weekends, a good choice of food and plenty of hot and cold drinks, my mum is always clean tidy and happy. I like that the residents who are bed-bound or want to stay in their rooms do not get missed out and also can enjoy the activities, as the staff bring the activity to their rooms.
15 July 2024
As a family, we have been very impressed with the care home as a whole. The care is exemplary and my father has settled in considerably well considering his dementia and his tendency to become distressed and unsettled at times. He is cared for in the way that suits him and his care needs are met incredibly well.
Latest Reviews for Dorrington House (Watton)
18 March 2025
Despite having mobility issues, my dads health seems to have improved overall along with his cognitive abilities. His skin tone and colour has improved and he seems much happier in himself, he says his food is very good and the staff are wonderful. there must be some truth in that because he is quite able and happy to have a sing song, this gives us peace of mind knowing he is in the best place for him with his care needs provided for
18 March 2025
My friend is being looked after well and over the months he's been at Dorrington, has accepted personal care that he wouldn't accept at home from carers or anyone else. There's a lot of activity going on, which is good to see even though it's not something he would want to take part in. I am a little disappointed that nothing has been done by way of a hearing test as his deafness is a further barrier for him. He's been referred but months have gone by since then. Also, I have been told about personal care provided in front of him, which seems disrespectful.
18 March 2025
The home is very friendly and the staff are excellent the food is varied and well-presented. I would like to say thanks to all at the home for the care given to my mum. I would also like to say thanks to the rest of the family.
18 March 2025
Due to health and memory issues my father in law was no longer able to live independently so having been at Dorrington House at Watton for a few months we can now appreciate that despite being a difficult decision, it was the best move possible for him. He likes it there says the food is good, and has of late made some efforts to socialise and says he is happy, and as long as he is happy so are we
18 March 2025
I have limited contact with the team as I live far away. The contact I have had has been very positive, the staff very helpful and friendly. There does seem to be a high level of care, and my mum seems happy which has got to be wants important.
18 March 2025
Dad was accepted with great warmth and kindness upon arrival at Dorrington House Watton. He settled very quickly and has really benefitted from the excellent level of care and the outstanding range of activities which are so important to keep him and all the residents stimulated and active in so many different ways. Not only that but he really enjoys all that is presented to him and it keeps him and so many others smiling! Thank you to the lovely team at Dorrington House
18 March 2025
My dad has recently arrived at Dorrington House, and I have been so impressed with the standard of care and empathy that all the staff at all levels shows to my Dad. The improvement in his health and well being is amazing in such a short time, and continues to improve. Its a pleasure to visit Dorrington House and see the day to day workings of a busy environment which is second to none, the food and snacks served are a good quality and all areas of the house are immaculate. The care team are always in contact with me and when I call for any updates whilst my Dad transitions into his new life at Dorrington House, I am always dealt with in a very professional and caring manner, nothing is to much trouble.
11 November 2024
Very caring, helpful staff who are always attentive. The only issue that we have encountered is occasional disturbances during the night, however these are usually dealt with promptly. The facilities are well organised and, if required, management are available at almost any time to listen to concerns.
07 November 2024
It was one of the most difficult things I have ever done, having to move our lovely dad into a Care Home, but I can honestly say that Dorrington House has been an incredibly positive move for dad. In fact, he is thriving and looks the best he has been, in many years! You have even managed to get dad to have baths, that in itself is incredible. Thank you. This is all down to the amazing care and kindness, shown to dad throughout him settling into the home. The staff are wonderful and the care that has been shown to dad, has been fantastic. Dad can become distressed at times and the staff have taken so much time to get to know dad's little ways, ensuring that his care needs are met incredibly well, and in a way that suits dad perfectly. I know that dad is safe and happy and this means so much to our family, so we can't thank you all enough! You are providing a home full of warmth, love and happiness!
16 October 2024
Mum has been a resident at Dorrington since April this year and I can honestly say I feel she is very well cared for. All the staff seem friendly and helpful. I like to attend any medical appointments with Mum and am offered this opportunity which I value. I am kept updated with important information and if I have voiced any concerns these have been noted and addressed. As someone who has worked in Elderly Care myself, I can honestly say Dorrington House is a lovely Care Home!
15 October 2024
The staff are always helpful and cheerful. You feel like they really care about the residents. I am impressed by the amount of entertainment they arrange for the residents and the general care is excellent.
15 October 2024
My mum is bedridden so she relies on the carers to provide her only interaction. My mum is always laughing, and teasing and is happy every day at Dorrington House. She has a smart video device in her room and often the carers help her play music or have a sing-a-long or sometimes other residents go in her room and have a dance. As her daughter, I find it reassuring to see her laughing and happy. The carers are amazing.
12 September 2024
All the staff are helpful and happy on arrival mum always seems happy and pleased to be at the home there's always the TV on and background music to keep them entertained and I like the activity which happens during the week all in all a great place for mum to be.
11 September 2024
Staff are so kind and helpful to Dad. Nothing is ever too much trouble. They always ask if he's happy. Staff always talk to us when we visit. I couldn't be more happy with the care Dad is receiving. They go above and beyond to make certain Dad is happy even spending time with him in his room to talk to him. He settled so well with someone who has such complex needs it has made life easier. Also, they always listen to me if I have any concerns for Dad.
14 August 2024
Always find the staff kind and caring towards mum. The home is always clean and well-maintained. They go out of their way to entertain the residents with many things. Mum has been there for a good number of years and I am always kept informed of any issues with mum which they deal with speedily. A very good care home in my opinion.
14 August 2024
As I am disabled I find it hard to get to be able to visit as much as I wanted but the wonderful people have put some things they have been up to on social media they pleased everyone who knows my husband to share his time there is so lovely we can see his settling in now and that's very comforting to know so thank you so much
14 August 2024
My sister has settled in well and the staff have been really helpful. The care is excellent and the facility is really clean and welcoming. Whenever I visit, I am always made welcome, I am really happy with her care.
15 July 2024
My Dad has been a resident for the past 10 months and although it took a while for him to settle in everyone has been very kind and caring and helped Dad to feel comfortable in his new home. Dad now joins in with activities and especially enjoys the exercise classes. If I have needed to raise any matters with the management they have always dealt with them quickly and kept me informed where necessary.
15 July 2024
Staff are great very attentive, and always happy to answer any questions we might have. There are activities and exercises most days including weekends, a good choice of food and plenty of hot and cold drinks, my mum is always clean tidy and happy. I like that the residents who are bed-bound or want to stay in their rooms do not get missed out and also can enjoy the activities, as the staff bring the activity to their rooms.
15 July 2024
As a family, we have been very impressed with the care home as a whole. The care is exemplary and my father has settled in considerably well considering his dementia and his tendency to become distressed and unsettled at times. He is cared for in the way that suits him and his care needs are met incredibly well.