Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Lancaster House

stars
stars 29 August 2017
My father has been a resident for about 6 months. He is well cared for, but from what I have seen of activities, there isn't much going on. I think this could be improved, I know it isn't easy but they all just sit there. Happy with everything else.
Review from Jennifer G (Daughter of Resident/Service User)
stars
stars 15 August 2017
Lancaster House has a professional and pleasant atmosphere, friendly helpful staff, clean welcoming environment, nice outdoor areas, safe and secure, bright clean rooms. The staff look after the residents but at the same time allow them some degree of self-sufficiency.
Review from Peter K (Husband of Resident/Service User)