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16a Drayton Wood Road, Hellesdon, Norwich, NR6 5BY
View Full Details of The LimesLatest Reviews for The Limes
18 December 2023
My mother decided to go into a home in her late nineties. The Limes was recommended by a close friend whose mother had been a resident. Following a respite care stay, she decided to move in. The home is all about the residents, and the staff are kind and friendly. My mother enjoyed all the activities when she can. As she is now in her 100th year, she needs more help, and the staff are very important to my mother now, and we cannot fault them.
24 November 2023
All the staff at The Limes are absolutely amazing, they’re always smiling and they all do their very best to care for our loved ones. They got Mum interacting with all the staff and the other residents and within a couple of days, her smile was back. They do daily activities and are completely inclusive. They communicate with families with a weekly newsletter and share pictures and videos of the fun they have, they’re safeguarding is second to none, all doors are locked with codes that only staff know, they welcome daily phone calls and give us regular updates. They know the meaning of the word care.
04 December 2018
The new regional manager and manager were exceptional whilst my dad was staying. He came in for respite and didn't even know he was in a care home, he felt so relaxed he didn't want to come home. I would highly recommend. I found the property so clean and the food was enjoyed. Great team, super experience.
27 September 2018
My dad enjoyed his respite stay at The Limes. He enjoyed the food and said the room was fantastic with a view over a courtyard that he had access to. The room was kept clean and his laundry was done as well. Overall very happy.
27 June 2018
Amazing place. Home very clean amazing and treat people with respect. My nan is currently there and been there for a number of years. Went late at night and night staff great. New regional manager very nice. Nice to see management team there late at night. Fab place would highly recommend.
06 February 2018
I would give a good impression when describing 'The Limes' to anyone but I never make recommendations about anything. When I last reviewed the home, I put good in each option as I think each option varies between good and excellent depending on circumstances. The same with the staff, some really are excellent. My mum settled in well at 'The Limes' and was well cared for as they have the facilities to help the residents more easily. Because of dementia, activities have to be kept simple and the staff work hard to help residents participate if they wish to and to organise seating and wheelchairs for watching entertainment and also sometimes being part of the entertainment. Charlie, the dog who visited was so very popular with my Mum, me and most of the other residents and staff and it is lovely to see how animated some residents become when seeing dogs, babies and children. Thank you for the care you took of my mum to the end. I am so grateful.
19 May 2017
There is always a warm welcome from all the staff. We have a dog "Charlie" who is allowed into the home. When Charlie meets with the people of The Limes she just brings happiness. Everyone loves Charlie our black lab. Mentioning Charlie is important because she brings so much happiness not only to my wife but others in the home.
08 May 2017
My wife is well looked after at this home. The staff are very friendly and helpful, with endless patience.
Latest Reviews for The Limes
18 December 2023
My mother decided to go into a home in her late nineties. The Limes was recommended by a close friend whose mother had been a resident. Following a respite care stay, she decided to move in. The home is all about the residents, and the staff are kind and friendly. My mother enjoyed all the activities when she can. As she is now in her 100th year, she needs more help, and the staff are very important to my mother now, and we cannot fault them.
24 November 2023
All the staff at The Limes are absolutely amazing, they’re always smiling and they all do their very best to care for our loved ones. They got Mum interacting with all the staff and the other residents and within a couple of days, her smile was back. They do daily activities and are completely inclusive. They communicate with families with a weekly newsletter and share pictures and videos of the fun they have, they’re safeguarding is second to none, all doors are locked with codes that only staff know, they welcome daily phone calls and give us regular updates. They know the meaning of the word care.
04 December 2018
The new regional manager and manager were exceptional whilst my dad was staying. He came in for respite and didn't even know he was in a care home, he felt so relaxed he didn't want to come home. I would highly recommend. I found the property so clean and the food was enjoyed. Great team, super experience.
27 September 2018
My dad enjoyed his respite stay at The Limes. He enjoyed the food and said the room was fantastic with a view over a courtyard that he had access to. The room was kept clean and his laundry was done as well. Overall very happy.
27 June 2018
Amazing place. Home very clean amazing and treat people with respect. My nan is currently there and been there for a number of years. Went late at night and night staff great. New regional manager very nice. Nice to see management team there late at night. Fab place would highly recommend.
06 February 2018
I would give a good impression when describing 'The Limes' to anyone but I never make recommendations about anything. When I last reviewed the home, I put good in each option as I think each option varies between good and excellent depending on circumstances. The same with the staff, some really are excellent. My mum settled in well at 'The Limes' and was well cared for as they have the facilities to help the residents more easily. Because of dementia, activities have to be kept simple and the staff work hard to help residents participate if they wish to and to organise seating and wheelchairs for watching entertainment and also sometimes being part of the entertainment. Charlie, the dog who visited was so very popular with my Mum, me and most of the other residents and staff and it is lovely to see how animated some residents become when seeing dogs, babies and children. Thank you for the care you took of my mum to the end. I am so grateful.
19 May 2017
There is always a warm welcome from all the staff. We have a dog "Charlie" who is allowed into the home. When Charlie meets with the people of The Limes she just brings happiness. Everyone loves Charlie our black lab. Mentioning Charlie is important because she brings so much happiness not only to my wife but others in the home.
08 May 2017
My wife is well looked after at this home. The staff are very friendly and helpful, with endless patience.