Submit a Review for The Manor House Care Home
North Walsham Wood, Skeyton Road, North Walsham, NR28 0LU
View Full Details of The Manor House Care HomeLatest Reviews for The Manor House Care Home
02 January 2025
My husband was a resident for the last 16 months of his life. The management, seniors, carers, activities, kitchen and laundry staff were friendly and caring. As his needs became more complex at times (not often) there appeared to be insufficient staff between 12 midday and 2 pm to cover meals, feeding, response to bells and toiletry. Lovely garden. His end-of-life care was gentle, skilful and loving and we are very grateful for his very peaceful passing.
11 November 2024
All staff and management were very efficient, approachable and friendly both to my relative and our family. Their caring approach enabled him to settle and relax during his last few months. He certainly enjoyed being able to sit outside in the sunshine and look at the wildlife and woodland. Thank you to you all.
04 November 2024
A big thank you to all the staff at The Manor House for their sensitive approach, allowing our relative to settle in so well. The lovely gardens are wonderful for residents to walk or sit and enjoy with family. The care, support and companionship offered made his last months so comfortable. Would recommend to others!
31 October 2024
When our Uncle admitted he could no longer live at home (a hoarder). We visited all North Walsham care homes to move my Uncle from Newmarket to be near all his nieces, nephews, and families. From our first visit, it felt like a home that worked for him. I remember a staff member saying 'We work in their home', perfect. The kindness and compassion shown to us as a family and my uncle's home situation have been amazing. Staff soon make a quick bond with him as one of their more able residents. They soon understood his humour and needs, keeping us informed unfortunately his time too at The Manor was cut short as he passed away last week. Again on the day of his stroke, the staff showed both empathy and compassion for my Uncle and us as his family. I would highly recommend The Manor House and the staff from cleaners to carers to management. Thank you so much.
08 October 2024
The staff were very caring, at the end their care was amazing, dedicated and loving towards my mum. They not only cared for my mum in the last 2 weeks when I was with her, they had so much love to give me. I couldn't have wished her long life to have been any better than being surrounded by the staff at The Manor House. Thank you never seems enough.
17 July 2024
Generally an excellent care home with very caring staff who are keen to put residents at ease, allowing them to feel at home. Good range of activities and some excellent visits out. Management fosters good relationships with relatives. The home is in good repair and decorative order, having recently been re-decorated. The catering is very good and subject to residents needs.
17 June 2024
My aunt stayed at The Manor House for nearly a year. During this time I consider that she was well cared for by professional and caring staff who went above and beyond to ensure her comfort, safety and wellbeing. I would not hesitate to recommend this care home to anyone.
04 June 2024
Like many elderly people, I dreaded the thought of 'going into a home' so I was encouraged at how quickly and happily I settled in at The Manor House. If it is no longer possible to remain at home this is a lovely place in which to spend one's last years.
30 May 2024
I have found that the isolation of the Manor House off the beaten track has meant that I have felt lonely. It is a wonderful building with a lovely garden and surroundings with deer, birds, and squirrels to watch. The food has varied in quality. I have had a problem with the heating in my room and I don't like using the commode downstairs. The staff have been very good to me.
18 April 2024
The Manor House Care Home is a lovely and caring place to end your days. It is set in beautiful surroundings, peaceful and inviting. The staff are very kind and caring, the food is lovely, everybody seems happy to work there and it shows in how they go about their caring roles. I am very happy to have had the experience first-hand of the lovely way they have looked after my husband. Thank you so much.
16 February 2024
Sadly my friend recently passed after almost 6 years at The Manor House. Her last days were dealt with care and dignity. She was kept comfortable and monitored with great respect. I was updated at regular intervals. Knowing my friend was cared for so compassionately gave me great comfort. I can't thank them enough.
11 December 2023
Over a period of time, our mum had 3 separate stays at The Manor House. She was always pleased and grateful for the care and attention afforded to her on every occasion. It was at her request that we booked her into The Manor House in 2023. During her short stay there she was treated with the utmost respect and dignity by all members of staff, irrespective of their role. Similarly, our family were always greeted warmly whenever we visited and made to 'feel at home'. During her final days, the staff did everything possible to ensure that she was as comfortable as possible and all that could be done was done.
07 December 2023
Staff were very friendly and approachable on day one, and continued to be equally kind and responsive throughout his stay. As his condition deteriorated and care needs increased, the skill and expertise of the staff came to the fore; he was cared for skillfully and compassionately throughout. In summary, my dad was surrounded by kindness at The Manor House. He died peacefully with staff at his side, and we are so grateful.
20 November 2023
My mother was a resident for over 5 years and I was always impressed with the quality and dedication of the care staff, especially as her health deteriorated in the later years. It was reassuring to see the same members of staff all the time, rather than a succession of different people. They also coped with Covid, and the regulations imposed, in a professional yet sympathetic manner. The property has a lot of character and is set in woodland, which helps create a peaceful atmosphere, and the gardens are pleasant to sit and walk in. Overall management is excellent however the administration is not at that standard at present. I would have no hesitation in recommending the Manor House.
11 September 2023
Mum spent just over 2 years at the home, but we sadly lost her recently. All of the staff have been very kind, helpful and caring. Mum was very happy and comfortable, we always clean, tidy and well cared for. Whenever Mum became unwell or her needs changed the staff could not do enough for her and was always provided the care she needed. The home is welcoming, comfortable and the staff are happy and helpful. Thank you.
06 July 2023
Apart from the blip which was corrected, the home has always done its best for my mum. In the last days, they were amazing. I know the difficult work the girls have to deal with and I take my hat off to them and their manager.
18 June 2023
Couldn't fault the staff or management. Well done to everyone in the home and for the care Mum received. We felt that the rooms needed updating and the windows required attention, especially on the outside. However, the home is in a beautiful location, one of the best. Thank you.
08 June 2023
My mother spent four years at The Manor House Care Home. She was always well cared for by cheerful and supportive staff. The Covid pandemic was well managed.
24 April 2023
My mother was at The Manor House Care Home for over four years and could not have had better care across this time. The setting of The Manor House Care Home is very tranquil and this is reflected in the calm atmosphere of the home. As regular visitors, we got to know many of the people there extremely well and greatly appreciated what they did in caring for our mother. None more so at the end of our mother's life when their professionalism and humanity made my mother's passing as dignified and bearable as possible.
27 February 2023
My mother never wanted to go into a home having been independent for 93 years but mobility issues made us all realise that this was the best option for her. After some local research, we realised that The Manor House was the best place for her. It is set in a peaceful location and looks out on a lovely garden. The management and staff are very caring and professional with nothing too much trouble to make her time there pleasant and comfortable. As a family, we know that after visiting her that she is in a safe, warm and happy place nd somewhere she now calls her home.
Latest Reviews for The Manor House Care Home
02 January 2025
My husband was a resident for the last 16 months of his life. The management, seniors, carers, activities, kitchen and laundry staff were friendly and caring. As his needs became more complex at times (not often) there appeared to be insufficient staff between 12 midday and 2 pm to cover meals, feeding, response to bells and toiletry. Lovely garden. His end-of-life care was gentle, skilful and loving and we are very grateful for his very peaceful passing.
11 November 2024
All staff and management were very efficient, approachable and friendly both to my relative and our family. Their caring approach enabled him to settle and relax during his last few months. He certainly enjoyed being able to sit outside in the sunshine and look at the wildlife and woodland. Thank you to you all.
04 November 2024
A big thank you to all the staff at The Manor House for their sensitive approach, allowing our relative to settle in so well. The lovely gardens are wonderful for residents to walk or sit and enjoy with family. The care, support and companionship offered made his last months so comfortable. Would recommend to others!
31 October 2024
When our Uncle admitted he could no longer live at home (a hoarder). We visited all North Walsham care homes to move my Uncle from Newmarket to be near all his nieces, nephews, and families. From our first visit, it felt like a home that worked for him. I remember a staff member saying 'We work in their home', perfect. The kindness and compassion shown to us as a family and my uncle's home situation have been amazing. Staff soon make a quick bond with him as one of their more able residents. They soon understood his humour and needs, keeping us informed unfortunately his time too at The Manor was cut short as he passed away last week. Again on the day of his stroke, the staff showed both empathy and compassion for my Uncle and us as his family. I would highly recommend The Manor House and the staff from cleaners to carers to management. Thank you so much.
08 October 2024
The staff were very caring, at the end their care was amazing, dedicated and loving towards my mum. They not only cared for my mum in the last 2 weeks when I was with her, they had so much love to give me. I couldn't have wished her long life to have been any better than being surrounded by the staff at The Manor House. Thank you never seems enough.
17 July 2024
Generally an excellent care home with very caring staff who are keen to put residents at ease, allowing them to feel at home. Good range of activities and some excellent visits out. Management fosters good relationships with relatives. The home is in good repair and decorative order, having recently been re-decorated. The catering is very good and subject to residents needs.
17 June 2024
My aunt stayed at The Manor House for nearly a year. During this time I consider that she was well cared for by professional and caring staff who went above and beyond to ensure her comfort, safety and wellbeing. I would not hesitate to recommend this care home to anyone.
04 June 2024
Like many elderly people, I dreaded the thought of 'going into a home' so I was encouraged at how quickly and happily I settled in at The Manor House. If it is no longer possible to remain at home this is a lovely place in which to spend one's last years.
30 May 2024
I have found that the isolation of the Manor House off the beaten track has meant that I have felt lonely. It is a wonderful building with a lovely garden and surroundings with deer, birds, and squirrels to watch. The food has varied in quality. I have had a problem with the heating in my room and I don't like using the commode downstairs. The staff have been very good to me.
18 April 2024
The Manor House Care Home is a lovely and caring place to end your days. It is set in beautiful surroundings, peaceful and inviting. The staff are very kind and caring, the food is lovely, everybody seems happy to work there and it shows in how they go about their caring roles. I am very happy to have had the experience first-hand of the lovely way they have looked after my husband. Thank you so much.
16 February 2024
Sadly my friend recently passed after almost 6 years at The Manor House. Her last days were dealt with care and dignity. She was kept comfortable and monitored with great respect. I was updated at regular intervals. Knowing my friend was cared for so compassionately gave me great comfort. I can't thank them enough.
11 December 2023
Over a period of time, our mum had 3 separate stays at The Manor House. She was always pleased and grateful for the care and attention afforded to her on every occasion. It was at her request that we booked her into The Manor House in 2023. During her short stay there she was treated with the utmost respect and dignity by all members of staff, irrespective of their role. Similarly, our family were always greeted warmly whenever we visited and made to 'feel at home'. During her final days, the staff did everything possible to ensure that she was as comfortable as possible and all that could be done was done.
07 December 2023
Staff were very friendly and approachable on day one, and continued to be equally kind and responsive throughout his stay. As his condition deteriorated and care needs increased, the skill and expertise of the staff came to the fore; he was cared for skillfully and compassionately throughout. In summary, my dad was surrounded by kindness at The Manor House. He died peacefully with staff at his side, and we are so grateful.
20 November 2023
My mother was a resident for over 5 years and I was always impressed with the quality and dedication of the care staff, especially as her health deteriorated in the later years. It was reassuring to see the same members of staff all the time, rather than a succession of different people. They also coped with Covid, and the regulations imposed, in a professional yet sympathetic manner. The property has a lot of character and is set in woodland, which helps create a peaceful atmosphere, and the gardens are pleasant to sit and walk in. Overall management is excellent however the administration is not at that standard at present. I would have no hesitation in recommending the Manor House.
11 September 2023
Mum spent just over 2 years at the home, but we sadly lost her recently. All of the staff have been very kind, helpful and caring. Mum was very happy and comfortable, we always clean, tidy and well cared for. Whenever Mum became unwell or her needs changed the staff could not do enough for her and was always provided the care she needed. The home is welcoming, comfortable and the staff are happy and helpful. Thank you.
06 July 2023
Apart from the blip which was corrected, the home has always done its best for my mum. In the last days, they were amazing. I know the difficult work the girls have to deal with and I take my hat off to them and their manager.
18 June 2023
Couldn't fault the staff or management. Well done to everyone in the home and for the care Mum received. We felt that the rooms needed updating and the windows required attention, especially on the outside. However, the home is in a beautiful location, one of the best. Thank you.
08 June 2023
My mother spent four years at The Manor House Care Home. She was always well cared for by cheerful and supportive staff. The Covid pandemic was well managed.
24 April 2023
My mother was at The Manor House Care Home for over four years and could not have had better care across this time. The setting of The Manor House Care Home is very tranquil and this is reflected in the calm atmosphere of the home. As regular visitors, we got to know many of the people there extremely well and greatly appreciated what they did in caring for our mother. None more so at the end of our mother's life when their professionalism and humanity made my mother's passing as dignified and bearable as possible.
27 February 2023
My mother never wanted to go into a home having been independent for 93 years but mobility issues made us all realise that this was the best option for her. After some local research, we realised that The Manor House was the best place for her. It is set in a peaceful location and looks out on a lovely garden. The management and staff are very caring and professional with nothing too much trouble to make her time there pleasant and comfortable. As a family, we know that after visiting her that she is in a safe, warm and happy place nd somewhere she now calls her home.