Submit a Review for Nightingale Care Home
Church Lane, Welborne, Dereham, NR20 3LQ
View Full Details of Nightingale Care HomeLatest Reviews for Nightingale Care Home
22 January 2025
I am really happy that I found Nightingale Care Home for my Mum in March 2023. All the staff have been so kind, patient, and caring and I get updates on any health issues. The staff were genuinely fond of my Dad, who also joined Mum at Nightingale and they enjoyed living in a twin room together, but sadly he got aspiration pneumonia connected to his dementia. There are often improvements to the home - inside and outside - and it is always clean, tidy and very warm. I like that the food menu has photos as well which is helpful for some residents. The daily activities and trips out are really welcome although Mum has sight issues so can't engage as much. The food and regular drinks and snacks are all excellent quality. Overall, I am really happy that my Mum is being looked after so well and made to feel at home. Thanks to the whole team.
03 January 2025
Nightingale is not only a home from home for my Mum but for us also. Whenever we visit it's like being at home. Mum really is happy and so are we. It really is a pleasure to visit. Keep up the brilliant work you all do.
15 November 2024
My husband has been in Nightingale Care Home since mid-March this year. I cannot express enough the care and consideration that he has been shown. It is a valuable asset when you can know your relative is being cared for as they are here. As a family, we are so pleased that the care in this Home is such a high standard and we can feel assured of this. All the staff are great and have a difficult job with different residents with so many different problems. Thank you all.
01 April 2024
Staff is always friendly and welcoming and willing to listen and help from a family member's perspective. Staff show a kind caring nature with residents, never rushing them, language can seem a barrier but the body language shown by carers looks caring. May benefit from some dementia training as I do hear staff question residents and use some negative terms when perhaps could be avoided however Nice to see regular committed activities Staff this is so important. The appearance of the grounds and decor improving nicely which is improving the feel of the place but some regular garden maintenance would be even better. I'm sure families would help.
08 December 2023
Friendly staff who care about the residents. Pleasant environment with plenty of planned activities. Food in keeping with age and dietary needs. Small rooms that meet needs but only the minimum furniture. As social care funded, unable to comment on value for money.
06 December 2023
The staff and management are so welcoming to our family whenever we visit, no matter what is going on or how busy they are. Management and staff are constantly trying to enhance and improve surroundings for the residents, ensuring there are plenty of themed activities for them to enjoy, which frequently involves invitations to families should they wish to take part. From our experiences, the residents are spoken to kindly and with care. Any of our questions, concerns or requests have been dealt with in a timely manner. If anything we have raised has been outside of the control of the care home they have done their best to resolve it and reach a positive outcome. We visit almost daily and the running of Nightingale always appears consistent. They are a wonderful and well led team, well done to you all.
22 March 2022
Mum received excellent end of life care here. Staff sat and talked to her in her last hours and nurses came in to administer more medication into the late-night hours and talked to her and us. What could have been so traumatic was eased greatly. I cannot speak highly enough of this great caring team. Well done and thanks
07 November 2018
Very impressed with upgrades of premises and staff made an absolute effort always. Fancy dress on 31st October - Brilliant.
11 October 2018
My mum has now been at Nighingales for a few weeks. Mum has dementia. I have seen a massive improvement in her since coming here. She is happy, chatty and much more like the old her. The staff here have been amazing and have also given me lots of advice and reassurance on different matters. Mum is now in the best place for her where I know she is safe and looked after. I want to say a massive thank you to all the staff for everything you have done and continue to do for me and mum, you have made life for us that little bit easier. You are all superstars.
26 September 2018
We are welcome to visit at any time, the rooms are always clean, tidy and homely. The residents are often to be seen cooking, knitting and other activities. We as visitors can stay for lunch the menu's look inviting with choices. The staff are very caring and kind.
20 September 2018
I am very happy with my wife being in Nightingales. She came here August 2016 and has been in here just over 2 years. The food here is excellent. The staff here are very friendly and helpful. The care home is only 10 minutes from where I live. It is very handy for visiting.
Latest Reviews for Nightingale Care Home
22 January 2025
I am really happy that I found Nightingale Care Home for my Mum in March 2023. All the staff have been so kind, patient, and caring and I get updates on any health issues. The staff were genuinely fond of my Dad, who also joined Mum at Nightingale and they enjoyed living in a twin room together, but sadly he got aspiration pneumonia connected to his dementia. There are often improvements to the home - inside and outside - and it is always clean, tidy and very warm. I like that the food menu has photos as well which is helpful for some residents. The daily activities and trips out are really welcome although Mum has sight issues so can't engage as much. The food and regular drinks and snacks are all excellent quality. Overall, I am really happy that my Mum is being looked after so well and made to feel at home. Thanks to the whole team.
03 January 2025
Nightingale is not only a home from home for my Mum but for us also. Whenever we visit it's like being at home. Mum really is happy and so are we. It really is a pleasure to visit. Keep up the brilliant work you all do.
15 November 2024
My husband has been in Nightingale Care Home since mid-March this year. I cannot express enough the care and consideration that he has been shown. It is a valuable asset when you can know your relative is being cared for as they are here. As a family, we are so pleased that the care in this Home is such a high standard and we can feel assured of this. All the staff are great and have a difficult job with different residents with so many different problems. Thank you all.
01 April 2024
Staff is always friendly and welcoming and willing to listen and help from a family member's perspective. Staff show a kind caring nature with residents, never rushing them, language can seem a barrier but the body language shown by carers looks caring. May benefit from some dementia training as I do hear staff question residents and use some negative terms when perhaps could be avoided however Nice to see regular committed activities Staff this is so important. The appearance of the grounds and decor improving nicely which is improving the feel of the place but some regular garden maintenance would be even better. I'm sure families would help.
08 December 2023
Friendly staff who care about the residents. Pleasant environment with plenty of planned activities. Food in keeping with age and dietary needs. Small rooms that meet needs but only the minimum furniture. As social care funded, unable to comment on value for money.
06 December 2023
The staff and management are so welcoming to our family whenever we visit, no matter what is going on or how busy they are. Management and staff are constantly trying to enhance and improve surroundings for the residents, ensuring there are plenty of themed activities for them to enjoy, which frequently involves invitations to families should they wish to take part. From our experiences, the residents are spoken to kindly and with care. Any of our questions, concerns or requests have been dealt with in a timely manner. If anything we have raised has been outside of the control of the care home they have done their best to resolve it and reach a positive outcome. We visit almost daily and the running of Nightingale always appears consistent. They are a wonderful and well led team, well done to you all.
22 March 2022
Mum received excellent end of life care here. Staff sat and talked to her in her last hours and nurses came in to administer more medication into the late-night hours and talked to her and us. What could have been so traumatic was eased greatly. I cannot speak highly enough of this great caring team. Well done and thanks
07 November 2018
Very impressed with upgrades of premises and staff made an absolute effort always. Fancy dress on 31st October - Brilliant.
11 October 2018
My mum has now been at Nighingales for a few weeks. Mum has dementia. I have seen a massive improvement in her since coming here. She is happy, chatty and much more like the old her. The staff here have been amazing and have also given me lots of advice and reassurance on different matters. Mum is now in the best place for her where I know she is safe and looked after. I want to say a massive thank you to all the staff for everything you have done and continue to do for me and mum, you have made life for us that little bit easier. You are all superstars.
26 September 2018
We are welcome to visit at any time, the rooms are always clean, tidy and homely. The residents are often to be seen cooking, knitting and other activities. We as visitors can stay for lunch the menu's look inviting with choices. The staff are very caring and kind.
20 September 2018
I am very happy with my wife being in Nightingales. She came here August 2016 and has been in here just over 2 years. The food here is excellent. The staff here are very friendly and helpful. The care home is only 10 minutes from where I live. It is very handy for visiting.