Submit a Review for Dorrington House (Wells)
Westfield Avenue, Wells-next-the-sea, NR23 1BY
View Full Details of Dorrington House (Wells)Latest Reviews for Dorrington House (Wells)
13 March 2025
I found the staff from the care assistants, management, cleaners, cooks and helpers all very friendly and very helpful at all times. Nothing was too much trouble for them who every you asked.
10 March 2025
Dorrington House is such an uplifting place to visit. I always go away feeling very happy and content. The staff are incredibly kind and thoughtful, and they really know my dad's ways. He is always happy when I visit. Dad really couldn't be in a better place. It is a very blessed home. Thank you.
10 March 2025
There is a high level of care, lots of amazing activities and trips, friendly and professional staff too. I am very grateful for what they do for Dad. He has come such a long way to improve his health since coming to Dorrington House.
31 January 2025
Care home was caring and provided the care it was able to. Visiting was easy. It was the near our mum who was able to visit on a regular basis. Activities for residents were good. Thank you Dorrington house for the care provided.
13 January 2025
I would like to thank Dorrington House for giving my mother two weeks of happiness, she was looked after very well, sadly at the age of 102 and a half she passed away on new years eve in her sleep. We are grateful to all the staff and carers for making her two weeks she was with you so enjoyable.
07 November 2024
In very trying circumstances, Dorrington House (Wells) is giving all the support my sister could possibly need, after she suffered a massive stroke in July. In the months and years before July, my sister had come to think of Dorrington as her home, where she was looked after, always comfortably and with love.
31 October 2024
From the moment you walk into Dorrington (Wells), the staff are friendly and welcoming. Everyone is professional and efficient and the staff have treated my father with warmth and respect. The rooms are nice and my father says the food is great! I do not feel the care at Dorrington could be improved. Thank you.
11 June 2024
From the moment you walk into the home, you have a sense of kindness, warmth and cleanliness. The reception team are friendly and welcoming. The care staff are professional and efficient and treat all the residents with the utmost respect. The daily activities are varied, interesting fun and professionally supervised by the activities staff. We do not feel the care at Dorrington could in any way be improved. Thank you.
16 May 2024
I have always found Dorrington House to be excellent. The staff are amazing so caring and kind to all the residents. My sister is so happy there - couldn't fault her care. Our mother was a resident here when the home first opened and it has continued to improve.
16 May 2024
My wife is very happy with the staff and has told me and friends she enjoys the meal and especially the entertainment, singing and dancing.
16 May 2024
Since my mother has been a resident at Dorrington House (Wells) she has been well looked after by the staff and management. They always keep us up to date and always let me know if there is a problem. The staff do a great job and I know my mother is in a safe place.
13 May 2024
We as a family have found Dorrington House "excellent". The Management and staff are always on hand if there are any problems or questions. The care they have given our mum is superb, we couldn't wish for her to be in a better place. Everyone is so friendly. Again thank you for doing all you are doing for our special mum.
05 April 2024
A lovely family feel to the home, where residents are made to feel part of the family. Activities are varied and residents are encouraged but not forced to go to the activity room and if they do join in feel able to participate as much or as little as they want to or feel able to. For example, playing cards, something never done before by my aunt and yet she joined in and won a small prize! I would thoroughly recommend and endorse the good care they provide.
07 December 2023
Dorrington House has provided the care my father needs. All the staff are very attentive, helpful and friendly. My dad has dementia and he has been able to settle in, feel at home and make friends with residents and staff alike. There are many activities daily which he can attend or not as he feels. The posting of daily photos on social media is reassuring and helpful when unable to visit. I think Dorrington is a loving, friendly atmosphere, just what he needs and the care is obvious.
09 May 2023
My mother settled into Donington House quickly in late February. She is treated very well and speaks very highly of all the staff as do I. She likes her room which is sunny and homely. She is unable to participate in the activities but the other residents do and seem to enjoy the varied programme. the atmosphere is very cheerful and positive all the time Mum is encouraged to do things for herself and the staff are very kind and caring. She enjoys her meals. Overall we are very satisfied with everything at Dorrington House.
02 May 2023
My father-in-law moved into Dorrington House Dereham in February 2023. Since day one he has been made to feel welcome and received first-class care. He has been quite poorly since he moved in which was one of the reasons to find him a home with support. He has been looked after and felt supported. When we looked around Dorrington House we immediately felt the homely feel. His first visit was amazing and he wanted to stay. It was quickly sorted so he moved in quickly. He already says that Dorrington is his home, not a home. There is a great sense of teamwork amongst all staff and management. I can't tell you how reassured we feel to know that our dad is in a safe caring environment. Not only have they made Dad so welcome but also all his family and friends.
26 April 2023
Staff very polite, very friendly, food very good. My brother seems to be happy and looked after well.
20 March 2023
With her worsening dementia we reluctantly put my wife into care just over 12 months ago fearing she would be unable to settle. With excellent and loving care she adapted so well, and 12 months on her physical health has improved dramatically. She appears happy and content. We cannot speak highly enough of this care home.
20 March 2023
I have found the care for my husband in every respect, at Dorrington House (Wells), to be excellent. The food is freshly cooked every day and carefully and correctly balanced. The staff can call on nurses and doctors at the local surgery for advice at any time. The phone is answered by a member of staff at all times of day - and night. There are many exercises and activities for all residents. The care is truly personal.
16 March 2023
During the past few years, I have found Dorrington House to be more than adequate to provide for my father's needs. Extra care staff joining the team last year have elevated any issues there may have been due to staff shortage. The chef and his team provide a varied menu with birthday cakes on special occasions. The activities team are excellent. The home always looks bright and cheerful due to their efforts. Regular contact when needs arose from team leaders/management is much appreciated. I do feel my father is in a very safe and caring place. Thank you.
Latest Reviews for Dorrington House (Wells)
13 March 2025
I found the staff from the care assistants, management, cleaners, cooks and helpers all very friendly and very helpful at all times. Nothing was too much trouble for them who every you asked.
10 March 2025
Dorrington House is such an uplifting place to visit. I always go away feeling very happy and content. The staff are incredibly kind and thoughtful, and they really know my dad's ways. He is always happy when I visit. Dad really couldn't be in a better place. It is a very blessed home. Thank you.
10 March 2025
There is a high level of care, lots of amazing activities and trips, friendly and professional staff too. I am very grateful for what they do for Dad. He has come such a long way to improve his health since coming to Dorrington House.
31 January 2025
Care home was caring and provided the care it was able to. Visiting was easy. It was the near our mum who was able to visit on a regular basis. Activities for residents were good. Thank you Dorrington house for the care provided.
13 January 2025
I would like to thank Dorrington House for giving my mother two weeks of happiness, she was looked after very well, sadly at the age of 102 and a half she passed away on new years eve in her sleep. We are grateful to all the staff and carers for making her two weeks she was with you so enjoyable.
07 November 2024
In very trying circumstances, Dorrington House (Wells) is giving all the support my sister could possibly need, after she suffered a massive stroke in July. In the months and years before July, my sister had come to think of Dorrington as her home, where she was looked after, always comfortably and with love.
31 October 2024
From the moment you walk into Dorrington (Wells), the staff are friendly and welcoming. Everyone is professional and efficient and the staff have treated my father with warmth and respect. The rooms are nice and my father says the food is great! I do not feel the care at Dorrington could be improved. Thank you.
11 June 2024
From the moment you walk into the home, you have a sense of kindness, warmth and cleanliness. The reception team are friendly and welcoming. The care staff are professional and efficient and treat all the residents with the utmost respect. The daily activities are varied, interesting fun and professionally supervised by the activities staff. We do not feel the care at Dorrington could in any way be improved. Thank you.
16 May 2024
I have always found Dorrington House to be excellent. The staff are amazing so caring and kind to all the residents. My sister is so happy there - couldn't fault her care. Our mother was a resident here when the home first opened and it has continued to improve.
16 May 2024
My wife is very happy with the staff and has told me and friends she enjoys the meal and especially the entertainment, singing and dancing.
16 May 2024
Since my mother has been a resident at Dorrington House (Wells) she has been well looked after by the staff and management. They always keep us up to date and always let me know if there is a problem. The staff do a great job and I know my mother is in a safe place.
13 May 2024
We as a family have found Dorrington House "excellent". The Management and staff are always on hand if there are any problems or questions. The care they have given our mum is superb, we couldn't wish for her to be in a better place. Everyone is so friendly. Again thank you for doing all you are doing for our special mum.
05 April 2024
A lovely family feel to the home, where residents are made to feel part of the family. Activities are varied and residents are encouraged but not forced to go to the activity room and if they do join in feel able to participate as much or as little as they want to or feel able to. For example, playing cards, something never done before by my aunt and yet she joined in and won a small prize! I would thoroughly recommend and endorse the good care they provide.
07 December 2023
Dorrington House has provided the care my father needs. All the staff are very attentive, helpful and friendly. My dad has dementia and he has been able to settle in, feel at home and make friends with residents and staff alike. There are many activities daily which he can attend or not as he feels. The posting of daily photos on social media is reassuring and helpful when unable to visit. I think Dorrington is a loving, friendly atmosphere, just what he needs and the care is obvious.
09 May 2023
My mother settled into Donington House quickly in late February. She is treated very well and speaks very highly of all the staff as do I. She likes her room which is sunny and homely. She is unable to participate in the activities but the other residents do and seem to enjoy the varied programme. the atmosphere is very cheerful and positive all the time Mum is encouraged to do things for herself and the staff are very kind and caring. She enjoys her meals. Overall we are very satisfied with everything at Dorrington House.
02 May 2023
My father-in-law moved into Dorrington House Dereham in February 2023. Since day one he has been made to feel welcome and received first-class care. He has been quite poorly since he moved in which was one of the reasons to find him a home with support. He has been looked after and felt supported. When we looked around Dorrington House we immediately felt the homely feel. His first visit was amazing and he wanted to stay. It was quickly sorted so he moved in quickly. He already says that Dorrington is his home, not a home. There is a great sense of teamwork amongst all staff and management. I can't tell you how reassured we feel to know that our dad is in a safe caring environment. Not only have they made Dad so welcome but also all his family and friends.
26 April 2023
Staff very polite, very friendly, food very good. My brother seems to be happy and looked after well.
20 March 2023
With her worsening dementia we reluctantly put my wife into care just over 12 months ago fearing she would be unable to settle. With excellent and loving care she adapted so well, and 12 months on her physical health has improved dramatically. She appears happy and content. We cannot speak highly enough of this care home.
20 March 2023
I have found the care for my husband in every respect, at Dorrington House (Wells), to be excellent. The food is freshly cooked every day and carefully and correctly balanced. The staff can call on nurses and doctors at the local surgery for advice at any time. The phone is answered by a member of staff at all times of day - and night. There are many exercises and activities for all residents. The care is truly personal.
16 March 2023
During the past few years, I have found Dorrington House to be more than adequate to provide for my father's needs. Extra care staff joining the team last year have elevated any issues there may have been due to staff shortage. The chef and his team provide a varied menu with birthday cakes on special occasions. The activities team are excellent. The home always looks bright and cheerful due to their efforts. Regular contact when needs arose from team leaders/management is much appreciated. I do feel my father is in a very safe and caring place. Thank you.