Latest Reviews for York House
11 April 2025
My mother has been a resident of this care home since December and I cannot praise them enough for their support, care and patience during this time. She suffers with very bad anxiety and needs constant reassurance with this. The manager has been very supportive of her and makes every effort to reassure when she is like this. The rest of the staff are also always willing to assist her and encourage her in her day to day life. I am very impressed with daily entertainment which they all seem to enjoy and it makes the residents lifes more fulfilling. I would highly recommend this care home.
10 April 2025
My mother is currently staying at York House,Dereham for the first time and we have been very impressed with what we have seen and experienced to date. The staff are excellent and attentive,the facilities are excellent and ,most importantly,Mum is happy.
03 April 2025
What a wonderful place (home) for your parent they have really looked after my mum so well, she is clean. Room always clean tidy, food good and mum has gained weight and they have got her back.
13 February 2025
I am visiting my mother-in-law and am very impressed at the facility. Everyone is patient, kind and very helpful. The building is beautiful and well maintained. I like that the residents can do as much or as little as they like. There are plenty of things to do should the residents want to. The food looks good, plenty of choice and the tea abounds. Thank you for taking such good care of this special lady.
28 January 2025
A really great Christmas party. The food here is amazing, obviously a wonderful dedicated kitchen team. There are some really genuine caring staff in this home.
21 January 2025
Pleased with staff, management and care at York House.
05 December 2024
A delightful afternoon visiting my aunt for her birthday with an excellent afternoon tea provided by the staff at York House. This is such a friendly, vibrant place with helpful staff and happy residents. Residents' rooms are spacious and clean. The lounge is busy and well used by visitors and my aunt has a favourite chair and is able to enjoy companionship and activities.
02 December 2024
The best care home ever! Management and staff always friendly and cheerful and have good relationships with residents.
22 November 2024
Mum celebrated her 96th Birthday recently. York House provided a wonderful afternoon tea including a large cake to celebrate with family. The afternoon was fantastic (as always). The home made food was excellent. Every one is so kind and welcoming at York House.
12 November 2024
Very good, even got offered lunch.
08 November 2024
Wow! Just wow. My friend has recently transferred to York House from a care, home in Suffolk, there is no comparison between the two, York House is open, friendly, informative, caring, and well-managed, with staff who care and appear to enjoy the work that they do, this is visible on the faces of the staff and the patients. In other so-called care homes, restrictions are placed on visitors, I suspect to suit the management of those homes, but not at York House, in fact just the opposite as a friend of a resident I am encouraged both to visit and to take each other out for meals and socialising, we are having a great time, which is all down to the excellent management and amazing staff of York House, We just cannot thank them all enough.
29 October 2024
Found the staff very obliging and helpful. My mother seems to have settled in very well. The first impression was excellent.
21 October 2024
Found the home to be very comfortable for the residents and the staff are very friendly and helpful. Even asked if we would like to join them for lunch with the residents.
26 September 2024
I visited my friend who had only been a resident for a few days. He had really settled in in a short time and the staff were attentive and friendly. More importantly, he was happy and very satisfied.
16 August 2024
As soon as you walk into York House it feels like home. Friendly caring staff. Clean and bright. Excellent activities to suit all. Good homecooked varied meals. Very relaxing atmosphere. Garden and a lovely outside seating area.
31 July 2024
My Mother-in-law has settled in fantastically well, having relocated to Dereham. From the moment I walked into York House I instantly felt it was a very homely, caring and friendly environment. The Management and staff have made her and the family extremely welcome. The care, respect and professionalism that all staff and management give to the residents and their families is outstanding. The home is always clean and fresh and food is delicious and made on the premises, with a variety of choices. It is nice to see that there are many drinks stations around the home, constantly being refilled with a very good selection of drinks, residents can also help themselves. They had a summer Mexican-themed party today, with decorations (some made by residents), BBQ, buffet, music. It was brilliant and residents could stay inside or venture outside. Family were encouraged to come along and the hospitality was fantastic. Thank you so much for all of your help!
14 June 2024
My father initially came to York House for respite, he was met with management and other staff who made him feel welcomed as were family members. Lots of smiles and laughter around the home. Excellent management and staff who show the utmost respect and professionalism. The home has a variety of activities which are displayed on a weekly basis. The home is clean, food is freshly made on the premises and residents can have drinks on request and are also able to help themselves. Thank you to all the staff for making Dad feel special and giving the utmost care.
16 May 2024
My friend appears to be settling in well during her initial two weeks of residence. I find the place to be clean with staff on hand to help as needed. The security is effective and access to outside space in good weather is very pleasant.
14 May 2024
My father went for a respite period where the care and dedicated staff always with a smile and conversation looked after him exceptionally well, he was very happy throughout his stay. Any small problem they dealt with swiftly and no fuss keeping contact with relatives throughout which took away any worry. The food and drink was plentiful and excellent. Exceptional management and staff - Special thanks to all at York House.
08 May 2024
My dad has respite care and enjoyed his three-night stay. He was made to feel special from the moment he walked through the door to when he left. Nothing was too much trouble for the staff. The meals were excellent and lots of activities, so much so, that he is going back to stay in July.
Latest Reviews for York House
11 April 2025
My mother has been a resident of this care home since December and I cannot praise them enough for their support, care and patience during this time. She suffers with very bad anxiety and needs constant reassurance with this. The manager has been very supportive of her and makes every effort to reassure when she is like this. The rest of the staff are also always willing to assist her and encourage her in her day to day life. I am very impressed with daily entertainment which they all seem to enjoy and it makes the residents lifes more fulfilling. I would highly recommend this care home.
10 April 2025
My mother is currently staying at York House,Dereham for the first time and we have been very impressed with what we have seen and experienced to date. The staff are excellent and attentive,the facilities are excellent and ,most importantly,Mum is happy.
03 April 2025
What a wonderful place (home) for your parent they have really looked after my mum so well, she is clean. Room always clean tidy, food good and mum has gained weight and they have got her back.
13 February 2025
I am visiting my mother-in-law and am very impressed at the facility. Everyone is patient, kind and very helpful. The building is beautiful and well maintained. I like that the residents can do as much or as little as they like. There are plenty of things to do should the residents want to. The food looks good, plenty of choice and the tea abounds. Thank you for taking such good care of this special lady.
28 January 2025
A really great Christmas party. The food here is amazing, obviously a wonderful dedicated kitchen team. There are some really genuine caring staff in this home.
21 January 2025
Pleased with staff, management and care at York House.
05 December 2024
A delightful afternoon visiting my aunt for her birthday with an excellent afternoon tea provided by the staff at York House. This is such a friendly, vibrant place with helpful staff and happy residents. Residents' rooms are spacious and clean. The lounge is busy and well used by visitors and my aunt has a favourite chair and is able to enjoy companionship and activities.
02 December 2024
The best care home ever! Management and staff always friendly and cheerful and have good relationships with residents.
22 November 2024
Mum celebrated her 96th Birthday recently. York House provided a wonderful afternoon tea including a large cake to celebrate with family. The afternoon was fantastic (as always). The home made food was excellent. Every one is so kind and welcoming at York House.
12 November 2024
Very good, even got offered lunch.
08 November 2024
Wow! Just wow. My friend has recently transferred to York House from a care, home in Suffolk, there is no comparison between the two, York House is open, friendly, informative, caring, and well-managed, with staff who care and appear to enjoy the work that they do, this is visible on the faces of the staff and the patients. In other so-called care homes, restrictions are placed on visitors, I suspect to suit the management of those homes, but not at York House, in fact just the opposite as a friend of a resident I am encouraged both to visit and to take each other out for meals and socialising, we are having a great time, which is all down to the excellent management and amazing staff of York House, We just cannot thank them all enough.
29 October 2024
Found the staff very obliging and helpful. My mother seems to have settled in very well. The first impression was excellent.
21 October 2024
Found the home to be very comfortable for the residents and the staff are very friendly and helpful. Even asked if we would like to join them for lunch with the residents.
26 September 2024
I visited my friend who had only been a resident for a few days. He had really settled in in a short time and the staff were attentive and friendly. More importantly, he was happy and very satisfied.
16 August 2024
As soon as you walk into York House it feels like home. Friendly caring staff. Clean and bright. Excellent activities to suit all. Good homecooked varied meals. Very relaxing atmosphere. Garden and a lovely outside seating area.
31 July 2024
My Mother-in-law has settled in fantastically well, having relocated to Dereham. From the moment I walked into York House I instantly felt it was a very homely, caring and friendly environment. The Management and staff have made her and the family extremely welcome. The care, respect and professionalism that all staff and management give to the residents and their families is outstanding. The home is always clean and fresh and food is delicious and made on the premises, with a variety of choices. It is nice to see that there are many drinks stations around the home, constantly being refilled with a very good selection of drinks, residents can also help themselves. They had a summer Mexican-themed party today, with decorations (some made by residents), BBQ, buffet, music. It was brilliant and residents could stay inside or venture outside. Family were encouraged to come along and the hospitality was fantastic. Thank you so much for all of your help!
14 June 2024
My father initially came to York House for respite, he was met with management and other staff who made him feel welcomed as were family members. Lots of smiles and laughter around the home. Excellent management and staff who show the utmost respect and professionalism. The home has a variety of activities which are displayed on a weekly basis. The home is clean, food is freshly made on the premises and residents can have drinks on request and are also able to help themselves. Thank you to all the staff for making Dad feel special and giving the utmost care.
16 May 2024
My friend appears to be settling in well during her initial two weeks of residence. I find the place to be clean with staff on hand to help as needed. The security is effective and access to outside space in good weather is very pleasant.
14 May 2024
My father went for a respite period where the care and dedicated staff always with a smile and conversation looked after him exceptionally well, he was very happy throughout his stay. Any small problem they dealt with swiftly and no fuss keeping contact with relatives throughout which took away any worry. The food and drink was plentiful and excellent. Exceptional management and staff - Special thanks to all at York House.
08 May 2024
My dad has respite care and enjoyed his three-night stay. He was made to feel special from the moment he walked through the door to when he left. Nothing was too much trouble for the staff. The meals were excellent and lots of activities, so much so, that he is going back to stay in July.