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Gainsborough Road, Stowmarket, IP14 1LL
View Full Details of Chilton CourtLatest Reviews for Chilton Court
25 February 2025
Having not experienced a care home environment, I can honestly say that Chiltin Court is as near to 'home from home' as my mum can be, with very friednly and experienced staff. Clean and fully equipped. Familiar faces in the staff and always available for a chat and advice. Always have time to spend with residents and relatives and are open to bringing in pets, games, photos and even singers!
28 January 2025
My wife has had bad experience of respite in the past. This respite was exact opposite. Staff were brilliant in the whole experience. Food lovely especially cake. My wife even said she would come back for Christmas Day Lunch, first class.
27 November 2024
The kindness is the thing that shines through the most at Chilton Court, every single person at the home is kind and friendly and gives time to my friend. She is so incredibly happy at Chilton Court, activities are every day and so varied and brilliantly thought out. The rooms are clean and bright and the attention to detail is excellent. Whenever we have had a question the staff have gone out of their way to help and when sad things have happened they have been supportive and caring with their time for my friend. Just above and beyond anything you could ask for. Thank you.
16 January 2023
My mum has been in Chilton Court Care Home for six months. Initially, she found it very difficult and it was not an easy decision but she lived on her own and there was no alternative. When the decision was made that she would not be able to return to her own home, my job was to find her the best possible place and I believe I have achieved that. The staff are amazing. Nothing is too much trouble and they have all gone out of their way to help Mum to settle in. They have got to understand her needs and are able to support her. During this period she has been ill and the care shown was just superb. Chilton Court is a real family; the residents look out for each other. The activities are amazing and everyone is included. I have had two Sunday dinners with Mum which were very good. I would not hesitate in recommending this care home to anyone.
18 August 2022
My father moved to Chilton Court Care Home for the last seven weeks of his life. The care he received was outstanding; kind, caring staff who always treated him with dignity. The staff also welcomed, at any time, the relatives and always engaged with us in relation to Dad's daily routine and we felt we became part of the Chilton Court family. I would not hesitate to recommend this lovely facility.
25 May 2022
My parents were admitted to Chilton Court Care Home as they both required more support than they were receiving from the four times a day carer visits at home. After a video tour, we selected Chilton Court for respite care prior to a move to Sussex. The whole admission process was undertaken with great sensitivity and professionalism. Mum and Dad were welcomed and made to feel at home and after their first three days are already beginning to settle in and giving very positive feedback.
25 April 2022
Having been trying to move Dad for nearly two years, when it finally happened, we were very apprehensive. However, we soon realised with what we observed and what Dad was saying (that he was now in a place, and not as he previously said, in the other home that it was a prison)! The staff are all very caring and compassionate. Residents have activities that can join in with. It is always clean, neat and tidy. It is home from home, and in my opinion, Dad is being cared for by the best team ever!
26 January 2022
My mother moved to Chilton Court Care Home in late 2020. It was important to all our family for her to retain a sense of independence, so the opportunity to move into a house in The Courtyard was particularly welcome. Since that time, Mum's needs have increased and I have been impressed at how staff have constantly monitored how best to meet her needs, to make her feel at home and supported, sometimes going above and beyond to reassure her in her autonomy (though in truth she now needs a high level of support with dementia and physical frailty advancing.). There is a low level of staff turnover which helps Mum as she knows her carers and they are aware of her likes and needs. Throughout the pandemic, I have been able to visit as staff recognised that my attendance was vital to Mum's wellbeing. Mum is fond of the staff and often comments that nothing is too much trouble. Other factors conducive to her wellbeing are the excellent food and busy activities programme. I could say so much more.
18 November 2021
Care is excellent, food very good. During Covid all the staff have done a wonderful job, above and beyond keeping us all safe. Well done all.
08 November 2021
We sought urgent help a year ago for my elderly mother-in-law as she was no longer able to live safely at home even with regular care and support. She had limited mobility, very poor eyesight and a poor memory in addition to general frailty. Due to the pandemic, we couldn't visit care homes to assess them - but fortunately, my mother-in-law's GP was able to provide a (very) short list of recommendations. It took less than 24-hours from initial contact with Chilton Court Care Home to my mother-in-law being admitted - amazing at any time but especially in the middle of a pandemic! We genuinely thought that Chilton Court was excellent - the staff were very friendly and caring and looked after all the residents very well - nothing was too much trouble. It took a few weeks for my mother-in-law to settle in, but she came to enjoy the food and the various activities on offer and would comment that 'they look after me very well here'.
07 October 2021
There is nothing I can say to fault Chilton Court Care Home, the transition from hospital to there went so smoothly five years ago, we have never looked back. The level of care and love shown to residents by all members of staff is abundant, not once have we doubted that Mum is being well looked after. During the last eighteen months, this has been reassuring whilst visiting was restricted and contact not possible (due to dementia). I cannot thank all staff enough and would recommend this care home to anyone considering this type of care.
05 October 2021
My mother-in-law has now been at Chilton Court Care Home for just over a year. They were good enough to take her in during the first Covid lockdown break. Although she doesn't understand this, I know she is safe and looked after here. When I visit her she always seems happy, clean and well-fed, she misses going out but hopefully once life is back to some sort of normal she will be able to have some trips out. She enjoys the craft events that are held there and they often send me photos of her joining in. It is nice for me and her son (my husband who is also a dementia sufferer) to have peace of mind, and that she is no longer 200 miles away.
10 April 2019
My mum has received consistently good care whilst being a resident at the home. Following a recent stay in the hospital, they were very happy to make adjustments to her care package to enable her to return to the home as quickly as possible. There is not a high turnover of staff and they always appear cheerful even when up against challenging situations!
13 January 2018
I have my independence to come and go as I please, but have the comfort of knowing help is at hand if I need it. All the staff are friendly and kind as are the cleaning ladies.
13 January 2018
I have been most impressed by the way staff at Chilton Court have gone out of their way to ensure mum settled into Chilton Court and encouraging her to participate in the social activities. The team has paid particular attention to understanding mum her personality, interests and care requirements. I am most assured by the care she is receiving there.
11 January 2018
I find everything is satisfactory and it being Christmas we could have someone selling a few Christmas and birthday cards for us who do not go out much.
11 January 2018
My brother and I have lived in a house attached to Chilton Court since February when we were very active. We are now receiving just about full care from Chilton Court staff and we are able to rate the standard of day and night care as extremely good.
07 June 2017
Mum has been in the care of Chilton Court Care Home Stowmarket for the past 7/8 months. The staff and managers are top class - caring - and act very quickly if we have any concerns. First class and would recommend highly.
Latest Reviews for Chilton Court
25 February 2025
Having not experienced a care home environment, I can honestly say that Chiltin Court is as near to 'home from home' as my mum can be, with very friednly and experienced staff. Clean and fully equipped. Familiar faces in the staff and always available for a chat and advice. Always have time to spend with residents and relatives and are open to bringing in pets, games, photos and even singers!
28 January 2025
My wife has had bad experience of respite in the past. This respite was exact opposite. Staff were brilliant in the whole experience. Food lovely especially cake. My wife even said she would come back for Christmas Day Lunch, first class.
27 November 2024
The kindness is the thing that shines through the most at Chilton Court, every single person at the home is kind and friendly and gives time to my friend. She is so incredibly happy at Chilton Court, activities are every day and so varied and brilliantly thought out. The rooms are clean and bright and the attention to detail is excellent. Whenever we have had a question the staff have gone out of their way to help and when sad things have happened they have been supportive and caring with their time for my friend. Just above and beyond anything you could ask for. Thank you.
16 January 2023
My mum has been in Chilton Court Care Home for six months. Initially, she found it very difficult and it was not an easy decision but she lived on her own and there was no alternative. When the decision was made that she would not be able to return to her own home, my job was to find her the best possible place and I believe I have achieved that. The staff are amazing. Nothing is too much trouble and they have all gone out of their way to help Mum to settle in. They have got to understand her needs and are able to support her. During this period she has been ill and the care shown was just superb. Chilton Court is a real family; the residents look out for each other. The activities are amazing and everyone is included. I have had two Sunday dinners with Mum which were very good. I would not hesitate in recommending this care home to anyone.
18 August 2022
My father moved to Chilton Court Care Home for the last seven weeks of his life. The care he received was outstanding; kind, caring staff who always treated him with dignity. The staff also welcomed, at any time, the relatives and always engaged with us in relation to Dad's daily routine and we felt we became part of the Chilton Court family. I would not hesitate to recommend this lovely facility.
25 May 2022
My parents were admitted to Chilton Court Care Home as they both required more support than they were receiving from the four times a day carer visits at home. After a video tour, we selected Chilton Court for respite care prior to a move to Sussex. The whole admission process was undertaken with great sensitivity and professionalism. Mum and Dad were welcomed and made to feel at home and after their first three days are already beginning to settle in and giving very positive feedback.
25 April 2022
Having been trying to move Dad for nearly two years, when it finally happened, we were very apprehensive. However, we soon realised with what we observed and what Dad was saying (that he was now in a place, and not as he previously said, in the other home that it was a prison)! The staff are all very caring and compassionate. Residents have activities that can join in with. It is always clean, neat and tidy. It is home from home, and in my opinion, Dad is being cared for by the best team ever!
26 January 2022
My mother moved to Chilton Court Care Home in late 2020. It was important to all our family for her to retain a sense of independence, so the opportunity to move into a house in The Courtyard was particularly welcome. Since that time, Mum's needs have increased and I have been impressed at how staff have constantly monitored how best to meet her needs, to make her feel at home and supported, sometimes going above and beyond to reassure her in her autonomy (though in truth she now needs a high level of support with dementia and physical frailty advancing.). There is a low level of staff turnover which helps Mum as she knows her carers and they are aware of her likes and needs. Throughout the pandemic, I have been able to visit as staff recognised that my attendance was vital to Mum's wellbeing. Mum is fond of the staff and often comments that nothing is too much trouble. Other factors conducive to her wellbeing are the excellent food and busy activities programme. I could say so much more.
18 November 2021
Care is excellent, food very good. During Covid all the staff have done a wonderful job, above and beyond keeping us all safe. Well done all.
08 November 2021
We sought urgent help a year ago for my elderly mother-in-law as she was no longer able to live safely at home even with regular care and support. She had limited mobility, very poor eyesight and a poor memory in addition to general frailty. Due to the pandemic, we couldn't visit care homes to assess them - but fortunately, my mother-in-law's GP was able to provide a (very) short list of recommendations. It took less than 24-hours from initial contact with Chilton Court Care Home to my mother-in-law being admitted - amazing at any time but especially in the middle of a pandemic! We genuinely thought that Chilton Court was excellent - the staff were very friendly and caring and looked after all the residents very well - nothing was too much trouble. It took a few weeks for my mother-in-law to settle in, but she came to enjoy the food and the various activities on offer and would comment that 'they look after me very well here'.
07 October 2021
There is nothing I can say to fault Chilton Court Care Home, the transition from hospital to there went so smoothly five years ago, we have never looked back. The level of care and love shown to residents by all members of staff is abundant, not once have we doubted that Mum is being well looked after. During the last eighteen months, this has been reassuring whilst visiting was restricted and contact not possible (due to dementia). I cannot thank all staff enough and would recommend this care home to anyone considering this type of care.
05 October 2021
My mother-in-law has now been at Chilton Court Care Home for just over a year. They were good enough to take her in during the first Covid lockdown break. Although she doesn't understand this, I know she is safe and looked after here. When I visit her she always seems happy, clean and well-fed, she misses going out but hopefully once life is back to some sort of normal she will be able to have some trips out. She enjoys the craft events that are held there and they often send me photos of her joining in. It is nice for me and her son (my husband who is also a dementia sufferer) to have peace of mind, and that she is no longer 200 miles away.
10 April 2019
My mum has received consistently good care whilst being a resident at the home. Following a recent stay in the hospital, they were very happy to make adjustments to her care package to enable her to return to the home as quickly as possible. There is not a high turnover of staff and they always appear cheerful even when up against challenging situations!
13 January 2018
I have my independence to come and go as I please, but have the comfort of knowing help is at hand if I need it. All the staff are friendly and kind as are the cleaning ladies.
13 January 2018
I have been most impressed by the way staff at Chilton Court have gone out of their way to ensure mum settled into Chilton Court and encouraging her to participate in the social activities. The team has paid particular attention to understanding mum her personality, interests and care requirements. I am most assured by the care she is receiving there.
11 January 2018
I find everything is satisfactory and it being Christmas we could have someone selling a few Christmas and birthday cards for us who do not go out much.
11 January 2018
My brother and I have lived in a house attached to Chilton Court since February when we were very active. We are now receiving just about full care from Chilton Court staff and we are able to rate the standard of day and night care as extremely good.
07 June 2017
Mum has been in the care of Chilton Court Care Home Stowmarket for the past 7/8 months. The staff and managers are top class - caring - and act very quickly if we have any concerns. First class and would recommend highly.