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Church Terrace, Wickham Market, Woodbridge, IP13 0SG
View Full Details of Wickham HouseLatest Reviews for Wickham House
28 October 2024
Since my mother joined the home I have visited on many occasions, I always find the staff members and general atmosphere to be extremely welcoming. My mother is happy and content at Wickham House. The management team are beyond helpful, if there are any issues they will call to let you know immediately. I get a strong impression they really care for the residents. My family are very grateful to the team at Wickham for making my mother's stay a happy and caring one.
30 September 2024
Wickham House is a happy place. My husband has settled well. All the staff are smiley and approachable. My husband is cared for well by kind, patient staff. Thank you.
21 March 2024
My mother is well looked after, with as much dignity and respect shown to her. It's a pleasure to be able to visit anytime, day or night. The staff show how caring they are by always checking Mum is ok. One staff member in particular is very good with Mum, helps her express herself through activities.
05 March 2024
I found Wickham House a very friendly and welcoming place, and wish that my husband could stay there permanently. The staff are always kind and friendly and always make you welcome. I know my husband won't be able to stay there full time, but I hope wherever he goes, it will be as nice as Wickham. Well done, and best wishes to you all.
22 February 2024
When I visit everyone seems so happy which in turn makes me happy too. Lovely staff, could not be better, always a smile.
13 February 2024
My wife has been a resident at Wickham House for 7 weeks. I am very pleased with the care she is having. Management and staff are all wonderful people.
07 August 2023
Wickham House is situated in a lovely leafy setting with a garden for residents. The staff are very kind and have been patient and helpful to my elderly cousin with dementia. We have visited several times and on each occasion have found all staff to be supportive both to us and our relative. The garden is a great area to have a wander and chat. Our cousin's room is light and has an en-suite shower. Wickham House is really making a difference! Thank you.
16 January 2023
This care home is amazing the manager to the staff are friendly and go above and beyond their duties. My mum was happy and relaxed. We could go and visit anytime. I wished it was nearer us (about an hour's drive) as mum wanted to stay and cried when she left.
05 January 2023
My husband has been a resident at Wickham House for over ten weeks, and he seems much more settled in a care home environment since starting a new medication and getting used to the home. I visit twice a week with either family, a friend or a neighbour. All those who accompany me have been impressed with the friendliness and care shown by all the staff in a modern and clean environment. There is such a need for more places like this. Thank you to all the staff. You are a real blessing. I have not been present at meal times, so cannot really judge these. I have rated them as satisfactory.
21 December 2022
The experience for my husband has been one of extreme care and kindness. Wonderful and caring staff, not only for residents but their families too.
20 December 2022
The staff at this care home are welcoming, friendly and professional. They have great patience with the residents and show understanding and empathy. Although the building is old, the staff more than makeup for this with their quality of care.
09 November 2022
I am very pleased with the care my husband is having. The staff are very good and the management is also so good.
26 May 2022
Ever since my husband went to Wickham House, I have only seen kindness and respect from all the staff and management. After looking after my husband for seven years, I completely feel he is safe and cared for so well that it makes me feel at peace knowing this. I can't praise the staff enough on the unit that my husband is in.
15 March 2022
From the manageress down, all the staff here always show huge amounts of care, compassion and kindness to my wife ever since she has resided there. Your staff always smile a genuine smile when I visit and are happy to answer my questions. Staff are so kind to her even when she becomes aggressive and abusive. I constantly tell family and friends how wonderful the care is at Wickham House. I am acutely aware that to obtain high levels of staff commitment to achieve company goals requires excellent procedures together with first class management with the people skills to implement those goals to ensure total success.
24 February 2022
My father-in-law was in the home and we as a family were very pleased with the care he received, right up to when he died. The staff were brilliant and the level of communication was excellent. We all had a good experience which made everything easier at a very difficult time. I would have no hesitation in recommending this home.
24 February 2022
My mum has been at Wickham house for coming up to a year and we are very happy with the care that she receives. Staff are always kind, friendly and happy to help and when I see them interacting with Mum they are attentive, respectful and treat her with dignity. It is of great comfort to know that Mum is well looked after and we believe her to be happy and comfortable there.
07 February 2022
My father-in-law moved into Wickham House in August 2021 and as a family, we couldn't fault this place at all. All the staff are so caring with him and he's very settled and happy living here. This is very comforting and reassuring to know as his family. Thank you very much.
26 January 2022
My dad is a resident at Wickham House and I really cannot fault the care he receives from all the staff and the surroundings are perfect for his condition. The manager made the process of taking my dad to the home a lot easier and has continued to give my dad and us the full support that is needed. I am really happy for Dad to be so well looked after and I know he is happy in his own world. Thank you.
25 January 2022
My wife has only been in the care home for three weeks and due to Covid infections, my access to the home has been limited. When we arrived at the home we were met by the manager and made to feel very welcome. My wife was taken off by the staff to her bedroom and settled in very well and even waved us goodbye when we left. The manager explained to us all about the care home, she settled all of our concerns. Later I found that the manager is very approachable and easy to contact and any queries raised are quickly answered. On the occasions I was able to access the care home I found the staff very helpful, friendly and knowledgeable. They took great care and interest in my wife's wellbeing and my wife was very happy being in their company. Her bedroom was very nice, light, warm and homely. The meals being served were very nutritious and looked nice. I would like to say dinner is a very relaxed affair and very stress-free. I have no problems recommending this home.
24 January 2022
I cannot fault anything at Wickham House. It has a calm, homely feel about it. The staff are all friendly and accommodating when I visit my dad. They know him very well, down to little personal likes that truly tell me they really do get to know the people they are supporting.
Latest Reviews for Wickham House
28 October 2024
Since my mother joined the home I have visited on many occasions, I always find the staff members and general atmosphere to be extremely welcoming. My mother is happy and content at Wickham House. The management team are beyond helpful, if there are any issues they will call to let you know immediately. I get a strong impression they really care for the residents. My family are very grateful to the team at Wickham for making my mother's stay a happy and caring one.
30 September 2024
Wickham House is a happy place. My husband has settled well. All the staff are smiley and approachable. My husband is cared for well by kind, patient staff. Thank you.
21 March 2024
My mother is well looked after, with as much dignity and respect shown to her. It's a pleasure to be able to visit anytime, day or night. The staff show how caring they are by always checking Mum is ok. One staff member in particular is very good with Mum, helps her express herself through activities.
05 March 2024
I found Wickham House a very friendly and welcoming place, and wish that my husband could stay there permanently. The staff are always kind and friendly and always make you welcome. I know my husband won't be able to stay there full time, but I hope wherever he goes, it will be as nice as Wickham. Well done, and best wishes to you all.
22 February 2024
When I visit everyone seems so happy which in turn makes me happy too. Lovely staff, could not be better, always a smile.
13 February 2024
My wife has been a resident at Wickham House for 7 weeks. I am very pleased with the care she is having. Management and staff are all wonderful people.
07 August 2023
Wickham House is situated in a lovely leafy setting with a garden for residents. The staff are very kind and have been patient and helpful to my elderly cousin with dementia. We have visited several times and on each occasion have found all staff to be supportive both to us and our relative. The garden is a great area to have a wander and chat. Our cousin's room is light and has an en-suite shower. Wickham House is really making a difference! Thank you.
16 January 2023
This care home is amazing the manager to the staff are friendly and go above and beyond their duties. My mum was happy and relaxed. We could go and visit anytime. I wished it was nearer us (about an hour's drive) as mum wanted to stay and cried when she left.
05 January 2023
My husband has been a resident at Wickham House for over ten weeks, and he seems much more settled in a care home environment since starting a new medication and getting used to the home. I visit twice a week with either family, a friend or a neighbour. All those who accompany me have been impressed with the friendliness and care shown by all the staff in a modern and clean environment. There is such a need for more places like this. Thank you to all the staff. You are a real blessing. I have not been present at meal times, so cannot really judge these. I have rated them as satisfactory.
21 December 2022
The experience for my husband has been one of extreme care and kindness. Wonderful and caring staff, not only for residents but their families too.
20 December 2022
The staff at this care home are welcoming, friendly and professional. They have great patience with the residents and show understanding and empathy. Although the building is old, the staff more than makeup for this with their quality of care.
09 November 2022
I am very pleased with the care my husband is having. The staff are very good and the management is also so good.
26 May 2022
Ever since my husband went to Wickham House, I have only seen kindness and respect from all the staff and management. After looking after my husband for seven years, I completely feel he is safe and cared for so well that it makes me feel at peace knowing this. I can't praise the staff enough on the unit that my husband is in.
15 March 2022
From the manageress down, all the staff here always show huge amounts of care, compassion and kindness to my wife ever since she has resided there. Your staff always smile a genuine smile when I visit and are happy to answer my questions. Staff are so kind to her even when she becomes aggressive and abusive. I constantly tell family and friends how wonderful the care is at Wickham House. I am acutely aware that to obtain high levels of staff commitment to achieve company goals requires excellent procedures together with first class management with the people skills to implement those goals to ensure total success.
24 February 2022
My father-in-law was in the home and we as a family were very pleased with the care he received, right up to when he died. The staff were brilliant and the level of communication was excellent. We all had a good experience which made everything easier at a very difficult time. I would have no hesitation in recommending this home.
24 February 2022
My mum has been at Wickham house for coming up to a year and we are very happy with the care that she receives. Staff are always kind, friendly and happy to help and when I see them interacting with Mum they are attentive, respectful and treat her with dignity. It is of great comfort to know that Mum is well looked after and we believe her to be happy and comfortable there.
07 February 2022
My father-in-law moved into Wickham House in August 2021 and as a family, we couldn't fault this place at all. All the staff are so caring with him and he's very settled and happy living here. This is very comforting and reassuring to know as his family. Thank you very much.
26 January 2022
My dad is a resident at Wickham House and I really cannot fault the care he receives from all the staff and the surroundings are perfect for his condition. The manager made the process of taking my dad to the home a lot easier and has continued to give my dad and us the full support that is needed. I am really happy for Dad to be so well looked after and I know he is happy in his own world. Thank you.
25 January 2022
My wife has only been in the care home for three weeks and due to Covid infections, my access to the home has been limited. When we arrived at the home we were met by the manager and made to feel very welcome. My wife was taken off by the staff to her bedroom and settled in very well and even waved us goodbye when we left. The manager explained to us all about the care home, she settled all of our concerns. Later I found that the manager is very approachable and easy to contact and any queries raised are quickly answered. On the occasions I was able to access the care home I found the staff very helpful, friendly and knowledgeable. They took great care and interest in my wife's wellbeing and my wife was very happy being in their company. Her bedroom was very nice, light, warm and homely. The meals being served were very nutritious and looked nice. I would like to say dinner is a very relaxed affair and very stress-free. I have no problems recommending this home.
24 January 2022
I cannot fault anything at Wickham House. It has a calm, homely feel about it. The staff are all friendly and accommodating when I visit my dad. They know him very well, down to little personal likes that truly tell me they really do get to know the people they are supporting.