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Bear Street, Nayland, Colchester, CO6 4LA
View Full Details of Nayland HouseLatest Reviews for Nayland House
07 March 2025
My dad is very well treated. The staff are polite, courteous and professional, and they readily meet my Dad's needs as and when required in a timely manner. His room is nicely furnished and well equipped. The premises are kept very clean and tidy. There is a varied and interesting daily activities programme which my dad enjoys participating in.
19 February 2025
We just wanted to say since our father has been at Nayland House we do appreciate the care you offer. The line manager has been such a kind emotional support to us as a family- along with all the other carers who look after him. An example would be today the carers had him all organised dressed and ready for his dental visit which supported this to go smoothly and supported us with the social work meeting too. The social worker was really impressed with his care plan which we hope will support his longer-term stay from respite. Kind regards from all the family.
24 January 2025
They treated my mum with great care and dignity, and when she died on the 1st of January, they did all they could to help.
13 December 2024
My elderly dad was brought to Nayland House after spells in hospital. Our first visit I was worried as you hear some awful things but oh my God! The top notch 200% care, love, support was utterly amazing the staff were so so lovely also gave us support. Honestly we cannot fault it at all When Dad died, they went above and beyond.
21 November 2024
I'm very happy and satisfied with overall experience here. Beautiful old manor house. Nice room, good facilities, nice dining room. All staff very attentive (I don't really need any personal help). Activities I take part in - outdoor walks. Very thankful that I found a care home like this.
21 November 2024
Happy place to be, I love being here.
21 November 2024
Excellent place, top-class care.
04 November 2024
My father stayed at Nayland House after coming out of hospital. All the staff were so caring and friendly. He had a lovely bright and very clean room. I felt very welcome when visiting Nayland House and felt my father was well looked after there.
08 October 2024
My dad is so happy at Nayland House, every time I come to see him he tells me. Since he's been there, he has flourished. The staff are amazing, nothing is too much trouble. I feel he is looked after us so well, they do activities with them and take them for walks. His room is really lovely and everywhere is so clean, it has a really calm atmosphere. As a family, we are so happy we have found Nayland House for Dad.
26 September 2024
My mother died this week, after over two years in Nayland House. We have reflected on the experience and how lucky we feel to have found this care home. Mum was not well for a while after her arrival, dementia linked to Parkinson's made her afraid and very volatile. Nayland was calm and confident and worked with the GP to find a way through. From then on Mum was happy. She socialised at meal times with a small group who became friends. She welcomed visitors but was happy when we left as well. It was wonderful to be able to enjoy visits without any feeling that we had to be protective. The team at Nayland is most unusual, they are all warm and loving, shedding tears when Mum died. The home feels calm and Mum's room was particularly airy and light. We are incredibly grateful for the loving, totally professional and expert support that gave Mum two surprisingly happy years.
29 April 2024
My mum was at Nayland House for 20 months in the dementia unit. I visited her twice a week, every time finding her content and happy. The staff were all very friendly and professional. Always keeping me informed of any issues with Mum. Finding it very hard not to worry about Mum, the lovely staff always gave me confidence that she was safe and very well cared for. The home is light, bright, very clean and comfortable. Each room is a good size and the communal rooms are always full of residents. I was quite often there when lunch was served, which always looked and smelled lovely.
25 April 2024
The level of care provided at Nayland House is truly commendable. Staff members are not only highly skilled, experienced and knowledgeable, but also compassionate and attentive to the needs of each resident. It is evident that they prioritise the well-being and dignity of everyone under their care. Each time I visit Nayland House, I leave with a deep sense of gratitude knowing that my loved one is receiving exceptional care in such a supportive and nurturing environment. I would highly recommend Nayland House to anyone in search of a care home that prioritises compassion, professionalism, and resident well-being.
19 April 2024
I really enjoy it here, it's my home. It's really fun, I'm very happy.
19 April 2024
One of the standout features of our experience with Nayland House is the exemplary level of open communication, which we noted was prioritised from the outset by all staff. Staff are readily available and accessible to address any concerns or questions and we have been consistently kept abreast of important updates and changes, which has been enormously reassuring. The facilities themselves are well-maintained and thoughtfully designed creating a warm and homely environment. The cleanliness, attention to detail and small personal touches are all remarkable and contribute to a sense of tranquillity. One aspect that has particularly impressed us is the variety of stimulating activities used to engage residents. It is so heartwarming to see our loved ones engaged and enjoying themselves! The dedication and compassion of the staff, coupled with excellent facilities in a peaceful setting gives us tremendous reassurance that our loved one is receiving the highest quality of care.
16 April 2024
I have selected all the excellent ratings due to having worked in 2 care homes many years ago. From the care and support my father receives with dignity. I know he is safe and secure within this care home. Staff and management are all kind, and helpful and have the time for a chat while going about their jobs. All the rooms are lovely, fresh and clean. I have watched while visiting my father the activities going on around us, sometimes we join in. I am always asked if I would like tea/coffee and biscuits when my father has his. The care home is more like a hotel and I wish my first experience of care work had been somewhere like this. Along with facilities, this care home is value for money.
19 December 2023
My wife was only a resident and active for about two months, with a further month bedridden before her death. She settled in well and easily (being a gregarious person) and I was confident that she was confident in her surroundings and with the support she was given. She was clearly popular with the staff, who smiled a lot for her. I can only say I am hugely grateful for the way in which she was looked after after I had been obliged to cease caring for her.
19 December 2023
I would highly recommend Nayland House care home. The hallway is very welcoming and the facilities are excellent and very clean throughout the home. The staff are very welcoming and happy to chat with you when you visit. The care they gave my mum was excellent. I can't praise the housekeeping, carers and management highly enough for their professionalism. Sadly my mum passed away, all the staff went above and beyond to comfort and help me with my loss which I truly thank them for.
31 October 2023
My mother was in Nayland House for only a brief period but in that time she was well cared for and more importantly loved. When she sadly passed away I was blown away by all the staff's compassion and respect they showed me. They dealt with everything for me and I was glad she was there when she passed and not in a hospital. Thank you.
23 July 2023
Every week we go to visit my friend and it is such a lovely care home. The staff are really efficient and nothing is too much for them. The short while my friend has been there he seems so relaxed and happy. He seems so much more alert and he does remember doing some activities. He has dementia but it is nice to see him being more sociable.
18 May 2023
Lovely experience whilst visiting on a Saturday. All the residents were having their nails done and being pampered. The staff are so loving and caring and the management team are so approachable, nothing is ever too much trouble. The food smells great and the home is clean and tidy.
Latest Reviews for Nayland House
07 March 2025
My dad is very well treated. The staff are polite, courteous and professional, and they readily meet my Dad's needs as and when required in a timely manner. His room is nicely furnished and well equipped. The premises are kept very clean and tidy. There is a varied and interesting daily activities programme which my dad enjoys participating in.
19 February 2025
We just wanted to say since our father has been at Nayland House we do appreciate the care you offer. The line manager has been such a kind emotional support to us as a family- along with all the other carers who look after him. An example would be today the carers had him all organised dressed and ready for his dental visit which supported this to go smoothly and supported us with the social work meeting too. The social worker was really impressed with his care plan which we hope will support his longer-term stay from respite. Kind regards from all the family.
24 January 2025
They treated my mum with great care and dignity, and when she died on the 1st of January, they did all they could to help.
13 December 2024
My elderly dad was brought to Nayland House after spells in hospital. Our first visit I was worried as you hear some awful things but oh my God! The top notch 200% care, love, support was utterly amazing the staff were so so lovely also gave us support. Honestly we cannot fault it at all When Dad died, they went above and beyond.
21 November 2024
I'm very happy and satisfied with overall experience here. Beautiful old manor house. Nice room, good facilities, nice dining room. All staff very attentive (I don't really need any personal help). Activities I take part in - outdoor walks. Very thankful that I found a care home like this.
21 November 2024
Happy place to be, I love being here.
21 November 2024
Excellent place, top-class care.
04 November 2024
My father stayed at Nayland House after coming out of hospital. All the staff were so caring and friendly. He had a lovely bright and very clean room. I felt very welcome when visiting Nayland House and felt my father was well looked after there.
08 October 2024
My dad is so happy at Nayland House, every time I come to see him he tells me. Since he's been there, he has flourished. The staff are amazing, nothing is too much trouble. I feel he is looked after us so well, they do activities with them and take them for walks. His room is really lovely and everywhere is so clean, it has a really calm atmosphere. As a family, we are so happy we have found Nayland House for Dad.
26 September 2024
My mother died this week, after over two years in Nayland House. We have reflected on the experience and how lucky we feel to have found this care home. Mum was not well for a while after her arrival, dementia linked to Parkinson's made her afraid and very volatile. Nayland was calm and confident and worked with the GP to find a way through. From then on Mum was happy. She socialised at meal times with a small group who became friends. She welcomed visitors but was happy when we left as well. It was wonderful to be able to enjoy visits without any feeling that we had to be protective. The team at Nayland is most unusual, they are all warm and loving, shedding tears when Mum died. The home feels calm and Mum's room was particularly airy and light. We are incredibly grateful for the loving, totally professional and expert support that gave Mum two surprisingly happy years.
29 April 2024
My mum was at Nayland House for 20 months in the dementia unit. I visited her twice a week, every time finding her content and happy. The staff were all very friendly and professional. Always keeping me informed of any issues with Mum. Finding it very hard not to worry about Mum, the lovely staff always gave me confidence that she was safe and very well cared for. The home is light, bright, very clean and comfortable. Each room is a good size and the communal rooms are always full of residents. I was quite often there when lunch was served, which always looked and smelled lovely.
25 April 2024
The level of care provided at Nayland House is truly commendable. Staff members are not only highly skilled, experienced and knowledgeable, but also compassionate and attentive to the needs of each resident. It is evident that they prioritise the well-being and dignity of everyone under their care. Each time I visit Nayland House, I leave with a deep sense of gratitude knowing that my loved one is receiving exceptional care in such a supportive and nurturing environment. I would highly recommend Nayland House to anyone in search of a care home that prioritises compassion, professionalism, and resident well-being.
19 April 2024
I really enjoy it here, it's my home. It's really fun, I'm very happy.
19 April 2024
One of the standout features of our experience with Nayland House is the exemplary level of open communication, which we noted was prioritised from the outset by all staff. Staff are readily available and accessible to address any concerns or questions and we have been consistently kept abreast of important updates and changes, which has been enormously reassuring. The facilities themselves are well-maintained and thoughtfully designed creating a warm and homely environment. The cleanliness, attention to detail and small personal touches are all remarkable and contribute to a sense of tranquillity. One aspect that has particularly impressed us is the variety of stimulating activities used to engage residents. It is so heartwarming to see our loved ones engaged and enjoying themselves! The dedication and compassion of the staff, coupled with excellent facilities in a peaceful setting gives us tremendous reassurance that our loved one is receiving the highest quality of care.
16 April 2024
I have selected all the excellent ratings due to having worked in 2 care homes many years ago. From the care and support my father receives with dignity. I know he is safe and secure within this care home. Staff and management are all kind, and helpful and have the time for a chat while going about their jobs. All the rooms are lovely, fresh and clean. I have watched while visiting my father the activities going on around us, sometimes we join in. I am always asked if I would like tea/coffee and biscuits when my father has his. The care home is more like a hotel and I wish my first experience of care work had been somewhere like this. Along with facilities, this care home is value for money.
19 December 2023
My wife was only a resident and active for about two months, with a further month bedridden before her death. She settled in well and easily (being a gregarious person) and I was confident that she was confident in her surroundings and with the support she was given. She was clearly popular with the staff, who smiled a lot for her. I can only say I am hugely grateful for the way in which she was looked after after I had been obliged to cease caring for her.
19 December 2023
I would highly recommend Nayland House care home. The hallway is very welcoming and the facilities are excellent and very clean throughout the home. The staff are very welcoming and happy to chat with you when you visit. The care they gave my mum was excellent. I can't praise the housekeeping, carers and management highly enough for their professionalism. Sadly my mum passed away, all the staff went above and beyond to comfort and help me with my loss which I truly thank them for.
31 October 2023
My mother was in Nayland House for only a brief period but in that time she was well cared for and more importantly loved. When she sadly passed away I was blown away by all the staff's compassion and respect they showed me. They dealt with everything for me and I was glad she was there when she passed and not in a hospital. Thank you.
23 July 2023
Every week we go to visit my friend and it is such a lovely care home. The staff are really efficient and nothing is too much for them. The short while my friend has been there he seems so relaxed and happy. He seems so much more alert and he does remember doing some activities. He has dementia but it is nice to see him being more sociable.
18 May 2023
Lovely experience whilst visiting on a Saturday. All the residents were having their nails done and being pampered. The staff are so loving and caring and the management team are so approachable, nothing is ever too much trouble. The food smells great and the home is clean and tidy.