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Ivybank Park, Entry Hill, Bath, BA2 5NF
View Full Details of Ivybank HouseLatest Reviews for Ivybank House
05 March 2025
The whole team are fantastic. They have made my mother very welcome. The staff are so very kind to the family of residents as well as the residents themselves. I felt very safe knowing they are looking after my mum. My mother enjoys the food she loves her room and the surroundings are beautiful too.The whole place is very tidy and kept clean. I am very happy that my mum was found such a lovely home. The staff are always on hand if you need any help.
17 January 2025
My father in law looks clean and well presented everyday. He is more than happy and content and wishes to stay, saying "I am happy here, its peaceful". I have no concerns about his welfare at all and know that he is well cared for and engaging in activities and conversations, which he hasn't done for so long, prior to his stay at Ivybank.
09 December 2024
Mum moved into Ivy Bank from another town after she broke her hip and was no longer able to look after herself in the retirement flat. Four months later she is really happy at Ivy Bank. From the beginning, when my husband and I set out to find a care home, Ivy Bank stood out as having friendly, caring staff and a homely and welcoming feel. Everyone really supported mum during the transition period. She really loves her room, which staff helped us make her own. She says, "It feels really safe here. All the staff are so caring and helpful. It's homely, warm, the meals are delicious and I love joining in the activities. We all have a great laugh." Everyone in the care home made her 90th birthday a really special occasion with a beautiful cake and flowers. She enjoyed having her room decorated and all the fuss. We visit mum every few days and the fabulous staff always have an update for us, as well as a welcoming smile.
30 August 2024
Mum is so happy at Ivybank, she transferred from another care home in another part of the country and is so pleased she did so. Mum says 'the staff have a sense of humour and cannot do enough for me'. As a family member, I always find the staff welcoming and approachable even when they are incredibly busy - whether you are a resident or family member, you can see the Ivybank team working hard to make you feel part of the Ivybank community.
27 August 2024
Mum was a resident at Ivy Bank for approximately 13 years, and throughout that time we were extremely happy with the care which was provided. From day one mum felt at home, and was relaxed in the lovely surroundings, and enjoying the variety of meals and homemade cakes! Ivy Bank has a lovely, welcoming ethos, and the staff soon felt like part of our extended family. The staff were very caring, and always had a smile and kind words for mum. They would go above and beyond to ensure that everything was just perfect for her. I don't believe that we could have found a better place for mum to spend her final years. Sadly, mum passed away just 4 weeks before her 100th birthday, and the staff were amazingly supportive to us during her final days. Plans had been in place to celebrate her birthday, and Ivy Bank very kindly invited us to attend a celebration tea with them on that date, which was so special and will always be remembered fondly by her family.
08 August 2024
Excellent home very professional and friendly and caring. My mother had a great stay here and I was able to fully relax knowing she was safe and happy.
25 January 2024
All the staff in the home have been so friendly, open and happy to listen to relatives. Always a smile on their faces. Mum seems a lot better and more settled and the door is always open if anything needs addressing.
25 January 2024
My mother was at Ivybank House Care Home, Bath, for nearly a year. From the moment of our first visit, we were made to feel welcome. Mum took a while to settle in but the staff persevered, encouraging her to join in activities and outings. She came to love going out in the minibus and commented about the potholes and new buildings going up. The staff always let me know about events and I would join in cream teas when I could! The communication was brilliant. I always got a call if the doctor had been in and any other issues. Anytime you asked any of the staff about Mum they always knew who she was and how she was doing. In the last few months, Mum's health deteriorated with a couple of hospital visits. They always packed her go-bag with everything she might need and want. Sadly, Mum died at the beginning of the year and the staff were so kind to me and the family. It was truly a home from home and I was always confident of their outstanding care, especially when I was away on holiday.
25 January 2024
I would just like to thank the manager, her deputy and all the wonderful staff at Ivybank House for the continued care and support given to my brother and myself. Their sheer dedication is truly admirable. They all make this home a very special place.
18 January 2024
The team at Ivybank House Care Home in Bath are incredible. Every time I visit Dad, it's like going to see friends and family. The whole team get on so well and all work incredibly hard. They consistently go the extra mile for the residents. The food is excellent and the activities, socials and parties they organise are fantastic. We could not have found a better place for Dad.
17 August 2023
Have been here three months - moved to be near family. First experience of full-time care - impressed with room, staff, care and food. Enjoy the care system and not having to cook my own meals! Room is comfortable and roomy and is kept clean and tidy. Food is varied and tasty. Staff are all lovely, caring and chatty - I enjoy the chat time. My room is on the ground floor and is spacious and has two aspect windows which is great. I enjoy walking out around the garden which is quite flat with chairs and tables - usually shrubs and flowers to enjoy. Plus buds etc. Also, enjoy the many trips out in the minibus - interesting and fun.
20 July 2023
We feel that the level of care that Mum is receiving could not be bettered. We knew that Mum can be "awkward" at times but she is always treated with dignity, respect and an appropriate level of humour. She's always smartly dressed, clean and with her hair looked after. All the staff deserve the highest praise.
13 July 2023
I'm glad I'm here - nice room, nice people. I couldn't be happier. Thank you.
29 June 2023
Having gone into Ivybank House Care Home for a temporary stay five months ago, Dad soon decided that he wanted to stay permanently. He is full of praise for the care he receives from all the staff, their friendliness and the dignity with which they treat him.
29 June 2023
Ivybank House Care Home has a homely feel with a constant buzz of activity. All the staff have been extremely friendly, helpful and caring. Transitioning my mum from Wales into care near me has been such a smooth process thanks to all the helpful staff. Mum has settled straight in and loves the organised trips out and stress-free living. Everyone who visits Mum is made to feel very welcome. Knowing Mum is happy in a safe and caring environment and now close to me has given me peace of mind.
15 June 2023
Mum seems very settled and happy at Ivybank House Care Home. She enjoys the trips out and the activities provided. As long as she is happy, we are happy!
15 June 2023
My mother has been at this care home for about a year. She has been treated very well. The staff are very helpful and supportive. There are lots of activities. She particularly likes the trips out in their own minibus. There are normally one or two of these every week. The rooms are bright and cheerful and have all the necessary facilities. There are nice grounds with lots of plants and trees which she enjoys going around when the weather is suitable.
08 June 2023
My mother has been at Ivybank House for many years. From the very beginning, the care and attention has been excellent. The food has been of a consistent and excellent quality. The entertainment offered has always been fun, with a mixture of educational and historical projects. I often refer to Ivybank as 'the fun factory', it's happy atmosphere is so good! All the staff, from management, carers, cleaners and chefs, should be congratulated and thanked for their combined efforts.
18 May 2023
The staff are amazing. All very caring and attentive to my dad.
13 April 2023
My mother-in-law settled into Ivybank House Care Home immediately. The staff are wonderful. Her appetite returned and she soon made friends and joined in the activities and excursions. When she went into hospital she said she was looking forward to going home and I asked her where she meant and she replied Ivybank. That was her new home and she could not wait to return.
Latest Reviews for Ivybank House
05 March 2025
The whole team are fantastic. They have made my mother very welcome. The staff are so very kind to the family of residents as well as the residents themselves. I felt very safe knowing they are looking after my mum. My mother enjoys the food she loves her room and the surroundings are beautiful too.The whole place is very tidy and kept clean. I am very happy that my mum was found such a lovely home. The staff are always on hand if you need any help.
17 January 2025
My father in law looks clean and well presented everyday. He is more than happy and content and wishes to stay, saying "I am happy here, its peaceful". I have no concerns about his welfare at all and know that he is well cared for and engaging in activities and conversations, which he hasn't done for so long, prior to his stay at Ivybank.
09 December 2024
Mum moved into Ivy Bank from another town after she broke her hip and was no longer able to look after herself in the retirement flat. Four months later she is really happy at Ivy Bank. From the beginning, when my husband and I set out to find a care home, Ivy Bank stood out as having friendly, caring staff and a homely and welcoming feel. Everyone really supported mum during the transition period. She really loves her room, which staff helped us make her own. She says, "It feels really safe here. All the staff are so caring and helpful. It's homely, warm, the meals are delicious and I love joining in the activities. We all have a great laugh." Everyone in the care home made her 90th birthday a really special occasion with a beautiful cake and flowers. She enjoyed having her room decorated and all the fuss. We visit mum every few days and the fabulous staff always have an update for us, as well as a welcoming smile.
30 August 2024
Mum is so happy at Ivybank, she transferred from another care home in another part of the country and is so pleased she did so. Mum says 'the staff have a sense of humour and cannot do enough for me'. As a family member, I always find the staff welcoming and approachable even when they are incredibly busy - whether you are a resident or family member, you can see the Ivybank team working hard to make you feel part of the Ivybank community.
27 August 2024
Mum was a resident at Ivy Bank for approximately 13 years, and throughout that time we were extremely happy with the care which was provided. From day one mum felt at home, and was relaxed in the lovely surroundings, and enjoying the variety of meals and homemade cakes! Ivy Bank has a lovely, welcoming ethos, and the staff soon felt like part of our extended family. The staff were very caring, and always had a smile and kind words for mum. They would go above and beyond to ensure that everything was just perfect for her. I don't believe that we could have found a better place for mum to spend her final years. Sadly, mum passed away just 4 weeks before her 100th birthday, and the staff were amazingly supportive to us during her final days. Plans had been in place to celebrate her birthday, and Ivy Bank very kindly invited us to attend a celebration tea with them on that date, which was so special and will always be remembered fondly by her family.
08 August 2024
Excellent home very professional and friendly and caring. My mother had a great stay here and I was able to fully relax knowing she was safe and happy.
25 January 2024
All the staff in the home have been so friendly, open and happy to listen to relatives. Always a smile on their faces. Mum seems a lot better and more settled and the door is always open if anything needs addressing.
25 January 2024
My mother was at Ivybank House Care Home, Bath, for nearly a year. From the moment of our first visit, we were made to feel welcome. Mum took a while to settle in but the staff persevered, encouraging her to join in activities and outings. She came to love going out in the minibus and commented about the potholes and new buildings going up. The staff always let me know about events and I would join in cream teas when I could! The communication was brilliant. I always got a call if the doctor had been in and any other issues. Anytime you asked any of the staff about Mum they always knew who she was and how she was doing. In the last few months, Mum's health deteriorated with a couple of hospital visits. They always packed her go-bag with everything she might need and want. Sadly, Mum died at the beginning of the year and the staff were so kind to me and the family. It was truly a home from home and I was always confident of their outstanding care, especially when I was away on holiday.
25 January 2024
I would just like to thank the manager, her deputy and all the wonderful staff at Ivybank House for the continued care and support given to my brother and myself. Their sheer dedication is truly admirable. They all make this home a very special place.
18 January 2024
The team at Ivybank House Care Home in Bath are incredible. Every time I visit Dad, it's like going to see friends and family. The whole team get on so well and all work incredibly hard. They consistently go the extra mile for the residents. The food is excellent and the activities, socials and parties they organise are fantastic. We could not have found a better place for Dad.
17 August 2023
Have been here three months - moved to be near family. First experience of full-time care - impressed with room, staff, care and food. Enjoy the care system and not having to cook my own meals! Room is comfortable and roomy and is kept clean and tidy. Food is varied and tasty. Staff are all lovely, caring and chatty - I enjoy the chat time. My room is on the ground floor and is spacious and has two aspect windows which is great. I enjoy walking out around the garden which is quite flat with chairs and tables - usually shrubs and flowers to enjoy. Plus buds etc. Also, enjoy the many trips out in the minibus - interesting and fun.
20 July 2023
We feel that the level of care that Mum is receiving could not be bettered. We knew that Mum can be "awkward" at times but she is always treated with dignity, respect and an appropriate level of humour. She's always smartly dressed, clean and with her hair looked after. All the staff deserve the highest praise.
13 July 2023
I'm glad I'm here - nice room, nice people. I couldn't be happier. Thank you.
29 June 2023
Having gone into Ivybank House Care Home for a temporary stay five months ago, Dad soon decided that he wanted to stay permanently. He is full of praise for the care he receives from all the staff, their friendliness and the dignity with which they treat him.
29 June 2023
Ivybank House Care Home has a homely feel with a constant buzz of activity. All the staff have been extremely friendly, helpful and caring. Transitioning my mum from Wales into care near me has been such a smooth process thanks to all the helpful staff. Mum has settled straight in and loves the organised trips out and stress-free living. Everyone who visits Mum is made to feel very welcome. Knowing Mum is happy in a safe and caring environment and now close to me has given me peace of mind.
15 June 2023
Mum seems very settled and happy at Ivybank House Care Home. She enjoys the trips out and the activities provided. As long as she is happy, we are happy!
15 June 2023
My mother has been at this care home for about a year. She has been treated very well. The staff are very helpful and supportive. There are lots of activities. She particularly likes the trips out in their own minibus. There are normally one or two of these every week. The rooms are bright and cheerful and have all the necessary facilities. There are nice grounds with lots of plants and trees which she enjoys going around when the weather is suitable.
08 June 2023
My mother has been at Ivybank House for many years. From the very beginning, the care and attention has been excellent. The food has been of a consistent and excellent quality. The entertainment offered has always been fun, with a mixture of educational and historical projects. I often refer to Ivybank as 'the fun factory', it's happy atmosphere is so good! All the staff, from management, carers, cleaners and chefs, should be congratulated and thanked for their combined efforts.
18 May 2023
The staff are amazing. All very caring and attentive to my dad.
13 April 2023
My mother-in-law settled into Ivybank House Care Home immediately. The staff are wonderful. Her appetite returned and she soon made friends and joined in the activities and excursions. When she went into hospital she said she was looking forward to going home and I asked her where she meant and she replied Ivybank. That was her new home and she could not wait to return.