Weston Park, Lower Weston, Bath, BA1 4AS
View Full Details of Winfield Lodge Residential HomeMy sister has been at Winfield Lodge for 19 months during that time she has been treated very well as she has been very difficult at times. Mainly because of her dementia. I have been kept updated about her welfare at all times. Activities are excellent and residents are always encouraged to take part, I have also enjoyed these times as a visitor. Unfortunately my sister is near end of life. But still treated with dignity, keep up the good work.
My mum has been in this home for nearly two years and she is treated with the utmost care and respect. I am kept informed at all times, staff always make time to listen to any questions. Lots of activities in the afternoon and Mum loves her weekly appointment with the hairdresser.
Excellent care, a warm, safe, clean, cheerful environment. Plenty of well-trained, friendly staff are always on hand to assist. Food is good and plentiful. Fresh fruit always available. Activities in the day room. My father was comfortable, safe and well cared for during his 6-week respite stay.
My mother appears very content. She comments positively about the staff. I find the staff friendly and helpful.
As you can see from below, generally very happy with the care my sister receives. My main concern is difficulty, particularly at weekends in getting in and out of the lodge which is frustrating, to say the least. Also, the outside gardens around the lodge are seriously neglected which gives a bad impression on approaching. The baskets would be better removed or watered regularly.
I am generally very pleased with the care provided to my sister but do have a few concerns. 1. With dementia being the reason my sister is with you, I think it is important that she and others be reminded more often, and encouraged about the activities that are taking place. 2. It is, at times, very difficult to gain access to visit although this has improved recently. 3. The condition of the driveway is extremely poor, especially for walkers.
The staff are all very kind, helpful and professional. My comments relating to the food reflect what my relative has told me.
My father has been in Winfield Lodge for nearly 2 years. Throughout he has received excellent and sympathetic care. He is always treated with dignity and I am kept informed about any issues and involved in the decision-making process relating to his care. The staff are always friendly and willing to answer any questions I have. I won't single anyone out because the whole team are obviously dedicated to the work they do.
My mum is very happy and well cared for. She is always encouraged to join in with all activities, which she does very willingly. The staff seem so caring and approachable and I feel all her needs are addressed. Thank you Winfield House for looking after my mum. I know she is well cared for and happy.
Excellent care. Staff are very friendly, caring and professional. Residents are encouraged not to stay in thier room. Excellent range of activities in and outside the home for all categories of residents. Relatives are treated with care and respect as well. My dad has been there for two years and has no regrets.
Staff all demonstrate a very high standard of care, professionalism and also personalised care at the same time. Clearly very well aligned to the same goals and treat all residents and visitors with dignity and respect as well as keeping relatives informed of relevant events. My mum has great confidence in the staff and the care provided. A warm, safe, clean, environment with a range of activities and reassuring attentiveness.
The care is of a very high standard and I am very pleased my mother is looked after with so much care and consideration for her needs. It is a lovely environment to visit and for my mother to spend time in. I am very appreciative of what all the staff do for my mother.
My mother has been a resident at Winfield Lodge for two years now. I was happy with the level of care at the start and I am also happy with the level of care to date. All the staff are caring and provide the sort of care that I would like to received and want. The whole team are worthy of mentions, such as the manager and senior care coordinator. There are many I would like to name, but only haven't because I do not have their details.
My husband moved into Winfield Lodge about eight months ago and he has settled in well. His room is a good size, always nice and warm, and he loves the view over the garden. Staff are good and look after him well, he is certainly well looked after. Food is good and the residents have a lovely dining room where they eat. Thanks to everyone working at Winfield Lodge for the care they give my husband and the other residents.
My mother has been a resident at Winfield Lodge for a number of years now and can wholeheartedly say that every visit is filled with laughter, smiles, respect, along with the best care. Incredible team!
Good care home with excellent staff who always seem friendly and considerate. Always warmly welcomed and looked after when I visit. It seems to provide adequate care for the residents and all needs are catered for.
My parent has now been at Winfield for nearly 5 years and I can see that the staff are very caring towards them. If I ever have a query, it is dealt with with empathy and efficiency. Thank you to all the staff.
The home provides a caring and safe environment for my mum. The staff are always welcoming and the whole home is very clean and well maintained. Regular activities are organised and family are welcome to visit at any time.
My friend has been a resident for over a year during which time we have been unable to access her savings requiring us to go through the courts so have not paid for her care. Managment have been very understanding. Her care has been very good, beautiful ensuite room. We are always kept informed of her medical condition.
The only thing we can criticise is the laundry of personal items.
My sister has been at Winfield Lodge for 19 months during that time she has been treated very well as she has been very difficult at times. Mainly because of her dementia. I have been kept updated about her welfare at all times. Activities are excellent and residents are always encouraged to take part, I have also enjoyed these times as a visitor. Unfortunately my sister is near end of life. But still treated with dignity, keep up the good work.
My mum has been in this home for nearly two years and she is treated with the utmost care and respect. I am kept informed at all times, staff always make time to listen to any questions. Lots of activities in the afternoon and Mum loves her weekly appointment with the hairdresser.
Excellent care, a warm, safe, clean, cheerful environment. Plenty of well-trained, friendly staff are always on hand to assist. Food is good and plentiful. Fresh fruit always available. Activities in the day room. My father was comfortable, safe and well cared for during his 6-week respite stay.
My mother appears very content. She comments positively about the staff. I find the staff friendly and helpful.
As you can see from below, generally very happy with the care my sister receives. My main concern is difficulty, particularly at weekends in getting in and out of the lodge which is frustrating, to say the least. Also, the outside gardens around the lodge are seriously neglected which gives a bad impression on approaching. The baskets would be better removed or watered regularly.
I am generally very pleased with the care provided to my sister but do have a few concerns. 1. With dementia being the reason my sister is with you, I think it is important that she and others be reminded more often, and encouraged about the activities that are taking place. 2. It is, at times, very difficult to gain access to visit although this has improved recently. 3. The condition of the driveway is extremely poor, especially for walkers.
The staff are all very kind, helpful and professional. My comments relating to the food reflect what my relative has told me.
My father has been in Winfield Lodge for nearly 2 years. Throughout he has received excellent and sympathetic care. He is always treated with dignity and I am kept informed about any issues and involved in the decision-making process relating to his care. The staff are always friendly and willing to answer any questions I have. I won't single anyone out because the whole team are obviously dedicated to the work they do.
My mum is very happy and well cared for. She is always encouraged to join in with all activities, which she does very willingly. The staff seem so caring and approachable and I feel all her needs are addressed. Thank you Winfield House for looking after my mum. I know she is well cared for and happy.
Excellent care. Staff are very friendly, caring and professional. Residents are encouraged not to stay in thier room. Excellent range of activities in and outside the home for all categories of residents. Relatives are treated with care and respect as well. My dad has been there for two years and has no regrets.
Staff all demonstrate a very high standard of care, professionalism and also personalised care at the same time. Clearly very well aligned to the same goals and treat all residents and visitors with dignity and respect as well as keeping relatives informed of relevant events. My mum has great confidence in the staff and the care provided. A warm, safe, clean, environment with a range of activities and reassuring attentiveness.
The care is of a very high standard and I am very pleased my mother is looked after with so much care and consideration for her needs. It is a lovely environment to visit and for my mother to spend time in. I am very appreciative of what all the staff do for my mother.
My mother has been a resident at Winfield Lodge for two years now. I was happy with the level of care at the start and I am also happy with the level of care to date. All the staff are caring and provide the sort of care that I would like to received and want. The whole team are worthy of mentions, such as the manager and senior care coordinator. There are many I would like to name, but only haven't because I do not have their details.
My husband moved into Winfield Lodge about eight months ago and he has settled in well. His room is a good size, always nice and warm, and he loves the view over the garden. Staff are good and look after him well, he is certainly well looked after. Food is good and the residents have a lovely dining room where they eat. Thanks to everyone working at Winfield Lodge for the care they give my husband and the other residents.
My mother has been a resident at Winfield Lodge for a number of years now and can wholeheartedly say that every visit is filled with laughter, smiles, respect, along with the best care. Incredible team!
Good care home with excellent staff who always seem friendly and considerate. Always warmly welcomed and looked after when I visit. It seems to provide adequate care for the residents and all needs are catered for.
My parent has now been at Winfield for nearly 5 years and I can see that the staff are very caring towards them. If I ever have a query, it is dealt with with empathy and efficiency. Thank you to all the staff.
The home provides a caring and safe environment for my mum. The staff are always welcoming and the whole home is very clean and well maintained. Regular activities are organised and family are welcome to visit at any time.
My friend has been a resident for over a year during which time we have been unable to access her savings requiring us to go through the courts so have not paid for her care. Managment have been very understanding. Her care has been very good, beautiful ensuite room. We are always kept informed of her medical condition.
The only thing we can criticise is the laundry of personal items.