3 Downs Park West, Westbury Park, Bristol, BS6 7QQ
View Full Details of Stokeleigh Lodge Retirement Home LtdNot sure exactly how long the manager has managed StokeLeigh Lodge but since her arrival there has been a distinct improvement in the attempts to take my brother out and to really interesting places. Prior to this we were concerned that my brother appeared to have very little stimulation of any sort and seemed to watch a lot of television. My brother has clearly enjoyed these outings plus other activities that the manager has introduced within the Home and appears to be benefiting greatly from them.
I found the manager, all carers and domestic staff helpful, caring, empathetic, cheerful, pro active and really good listeners, as well as hard working diligent in their roles. My brother settled in really well and told me he is happy, feels safe and it's working well for him. Staff are always available for me to contact for any queries e.g about medication or hospital outpatient appointments. I appreciate this and so do all of our family. General environment is pleasant, kept clean and my brother's room is always kept nicely when I regularly drop in unannounced. There are regular weekly and seasonal activities and celebrations. My brother enjoys the food there. I'm very happy that he has found a home at Stokeleigh Lodge Retirement Home and so are all his family.
Since the day my friend arrived at Stokeleigh Lodge Retirement Home Ltd he has had nothing but the finest care. He has presented a lot of challenges and all have been dealt with well. I have had two past experiences of care homes and this exceeds my expectations. From the management to the staff I really cannot fault them. They all go over and above and as I live a long way away it's wonderful how I am kept up to date with everything. I no longer worry about him as I know he is in safe hands. You can see the staff really care and know the residents . I cannot recommend this care home enough.
My mother was a resident for over three years. Throughout this period, she was treated with respect and kindness by the staff. She was bed-bound for the last 9-months of her life and was on end of life processes for the final two months. Her care was very attentive during this difficult period. My thanks to the staff.
Outstanding care for Dad in his later years at Stokeleigh Lodge from all staff. Would highly recommend the care home and management of all services. All care needs considered and safe at all times.
The staff are all very friendly and caring for the residents. The recent decorations and new furniture have given the home a much brighter outlook.
Very glad to see lots of activities going on in the home, my friend especially enjoyed the exercise classes and the quizzes that were organised by the staff. The staff were very friendly and couldn't do enough for the clients at Stokeleigh. The menus looked very good as catered for all needs. The management and senior team were very helpful. The home was very clean and tidy at all times I visited. My friend was very happy with the care and accommodation.
Stokeleigh Lodge were amazing! They looked after my mother and I can't express my gratitude enough of how well they looked after mum. The staff were so caring and treated mum with such respect and dignity. The food was great, always plenty of choice and mum always commented on how tasty this was. The management team were amazing nothing was too much trouble, she went above and beyond. Excellent gold service.
My mother has been resident since July 2016. I have been impressed by the kindness and professionalism of the management and staff. Working with people with dementia is challenging but the staff are cheerful and welcoming. You can visit unannounced any time and activities are good and varied. Regular relatives' meetings are now being held.
Not sure exactly how long the manager has managed StokeLeigh Lodge but since her arrival there has been a distinct improvement in the attempts to take my brother out and to really interesting places. Prior to this we were concerned that my brother appeared to have very little stimulation of any sort and seemed to watch a lot of television. My brother has clearly enjoyed these outings plus other activities that the manager has introduced within the Home and appears to be benefiting greatly from them.
I found the manager, all carers and domestic staff helpful, caring, empathetic, cheerful, pro active and really good listeners, as well as hard working diligent in their roles. My brother settled in really well and told me he is happy, feels safe and it's working well for him. Staff are always available for me to contact for any queries e.g about medication or hospital outpatient appointments. I appreciate this and so do all of our family. General environment is pleasant, kept clean and my brother's room is always kept nicely when I regularly drop in unannounced. There are regular weekly and seasonal activities and celebrations. My brother enjoys the food there. I'm very happy that he has found a home at Stokeleigh Lodge Retirement Home and so are all his family.
Since the day my friend arrived at Stokeleigh Lodge Retirement Home Ltd he has had nothing but the finest care. He has presented a lot of challenges and all have been dealt with well. I have had two past experiences of care homes and this exceeds my expectations. From the management to the staff I really cannot fault them. They all go over and above and as I live a long way away it's wonderful how I am kept up to date with everything. I no longer worry about him as I know he is in safe hands. You can see the staff really care and know the residents . I cannot recommend this care home enough.
My mother was a resident for over three years. Throughout this period, she was treated with respect and kindness by the staff. She was bed-bound for the last 9-months of her life and was on end of life processes for the final two months. Her care was very attentive during this difficult period. My thanks to the staff.
Outstanding care for Dad in his later years at Stokeleigh Lodge from all staff. Would highly recommend the care home and management of all services. All care needs considered and safe at all times.
The staff are all very friendly and caring for the residents. The recent decorations and new furniture have given the home a much brighter outlook.
Very glad to see lots of activities going on in the home, my friend especially enjoyed the exercise classes and the quizzes that were organised by the staff. The staff were very friendly and couldn't do enough for the clients at Stokeleigh. The menus looked very good as catered for all needs. The management and senior team were very helpful. The home was very clean and tidy at all times I visited. My friend was very happy with the care and accommodation.
Stokeleigh Lodge were amazing! They looked after my mother and I can't express my gratitude enough of how well they looked after mum. The staff were so caring and treated mum with such respect and dignity. The food was great, always plenty of choice and mum always commented on how tasty this was. The management team were amazing nothing was too much trouble, she went above and beyond. Excellent gold service.
My mother has been resident since July 2016. I have been impressed by the kindness and professionalism of the management and staff. Working with people with dementia is challenging but the staff are cheerful and welcoming. You can visit unannounced any time and activities are good and varied. Regular relatives' meetings are now being held.