Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hengrove Lodge

stars
stars 22 January 2025
Our family cannot thank the team at Hengrove Lodge enough for the incredible care they provide for Mum. From the moment she arrived, the staff have been so friendly, warm, and attentive. They genuinely go above and beyond to ensure she's comfortable, happy, and well cared for. Knowing Mum is in such safe hands, it's been such a weight off our minds. The staff treat her with so much kindness and respect, and it's clear they truly care about each resident. The activities they organise are fantastic, keeping Mum engaged and giving her so much to look forward to each day. A real highlight for us was the Christmas party, where families were invited to join the celebrations. It was such a special event and a wonderful way to bring everyone together, it really showed the thought and effort the team puts into creating a family-like atmosphere. We are so grateful to Hengrove Lodge for the amazing work they do, it's brought so much comfort to our family. Thank you all for everything!
Review from Matthew A (Son of Resident/Service User)