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30-32 Castle Road, Walton St Mary, Clevedon, BS21 7DE
View Full Details of Worcester LodgeLatest Reviews for Worcester Lodge
18 November 2024
My husband has been living in Worcester Lodge for over a year now. I'm so happy that he is living in such a wonderful home. He receives excellent personalised care, from warm, caring, kind and friendly staff. He started with day care as the activities on offer were so appealing for an active person who needed to be safe. After a few months he became a resident and is now very settled. The dementia care is amazing, plenty of activities with trips and walks away from the home on a regular basis. Going above and beyond to meet his physical needs. The relatives' gateway where we can access the personalised care on a daily basis is very reassuring and useful. I'd like to add that I am always made to feel very welcome whenever I visit and I enjoy being part of the Worcester Lodge family.
11 November 2024
Overall, my experience at Worcester Lodge is very positive. I only have prior experience of one similar home, so my comparisons would be with this in mind only. My mother is settled and well in her lovely room. She is always taking very positively of the staff. I do wish however that there was more information coming back to me. In the previous home I would receive a weekly update of meals eaten, medication, any injuries/bruises etc, any observations and daily activities. I find this put my mind at rest, whereas currently I am left wondering how my mum is. It's early days however and I will be feeding this back. Also I would like earlier access to and from the home!
30 September 2024
The helpfulness of carers when asked any questions, they keep updated on all episodes that relate to my husband. Nothing is too much trouble and always friendly.
30 September 2024
Excellent care of my brother. The home goes above and beyond to try to ensure his care is met with eg. extras like silky sheets for turning him. Nothing is too much trouble.
05 June 2024
My experience of Worcester Lodge is excellent - the care they provided to my mother, the love they showed, the staff are always smiling and happy to help, the number of activities they do is truly exceptional. The newsletter and social media page just shows how much they put into keeping the residents active in all sorts of ways. My mother passed away in early April and had been bedridden for a number of weeks. The staff were amazing the way they cared for her - whenever I went in she was always in a clean nightie, and clean bed sheets and looked clean and well cared for. They provided a voice assistant for my mum's room so that she could listen to the music she loved and I know staff spent time sitting with her and reading to her or talking to her, even though she could not properly communicate. The manager was truly exceptional - she was always thinking about my mum and how the staff could make her last few weeks the best they could be. I cannot thank her or the staff enough.
07 May 2024
My husband had such wonderful care whilst living at Worcester Lodge, I was there most days and witnessed such compassion shown to everyone. The home provides plenty of activities for residents to enjoy and encourage them to take part. They are also taken out on a regular basis, to places of interest and fun. My husband was not able to walk on his own but was encouraged to join in where he could, with kindness and respect. When he became ill and needed nursing care, the team nursed him until the end. I was so grateful to them all, for the love and support they showed to the both of us.
08 February 2024
I just love how many activities they do with the residents to help keep their minds active, also very caring, attentive, lovely friendly staff. I really can’t fault them, the meals are great quality and my family member has thrived since being there
08 February 2024
Excellent care. Loads of activities for residents. I am happy that my mum is in such a great home. Lots of social media photos from the home which are invaluable. I live a distance away so seeing the posts is great for me.
01 February 2023
When researching residential care for Mum I visited almost every care home in Clevedon (and some elsewhere, too) and I honestly cannot think of a better place for Mum to be. She is well looked after and she seems to appreciate the calm/peaceful atmosphere at Worcester Lodge. I am grateful to be made to feel welcome whenever I visit.
30 January 2023
My mum passed away at The Lodge after nine months of living her best dementia life with the caring staff and other residents. The staff took great care of her as she was prone to falls. It has been a great comfort to us to know that she had such good quality of life whilst at the home.
30 January 2023
The thing that really means a lot to me about Worcester Lodge is its social media page for friends and relatives. I live 300 miles away and don't get to see my mum very often. But Worcester Lodge's social media page means I have seen more of my mum in the last 12 months than I have in the last couple of years. Photos of her doing activities, having breakfast, having her nails done, and going for a walk. They mean the world to me. It makes me feel included and welcome. The worry with care homes can be that you cannot always be confident of what happens within the four walls. Worcester Lodge's willingness to share its activities reassures me that my mum is being rightly cherished and is receiving care and stimulus. This means such a lot to me especially as we were slightly apprehensive about her going into a home. The staff are warm and committed and have made us still feel like part of mum's life. I would recommend Worcester Lodge wholeheartedly.
26 May 2022
We cannot speak more highly about the staff and the effort they put in to keep my mother safe and well. During Covid, the activities coordinators excelled themselves and kept the residents very occupied and entertained. We would thoroughly recommend Worcester Lodge to anyone considering a care home for a loved one. A loving, caring and active environment. Thank you.
13 December 2021
My husband has been in here for four years and it's been very good but now he is on end of life care it has gone up to excellent. This is in spite of it being a care home and not a nursing home.
29 June 2021
My mum was happy when I saw her there at Christmas last year but then my mum moved on to another home due to her mobility and her care needs. A month after she moved, I lost my mum who passed away in February this year. I’d like to say a big thank you to the staff and the support which was given by the management and staff at Worcester Lodge. Sorry if this is taking too long for me to write a review up. I just take each day as it comes now as mum is not gonna say thank you for being part of her life and taking good care of her, I couldn’t have asked for a better place for her to be in.
14 June 2019
Mum always seems content in the home. The nurses alerted her GP to spells of dizziness and her GP examined her and did some tests. One of the supervisors supported me in filling out an attendance allowance form.
25 April 2019
Worcester Lodge provides for all my wife's needs, care, medication, support, in a dignified manner. Have recommended this care home to a number of people needing the facility.
Latest Reviews for Worcester Lodge
18 November 2024
My husband has been living in Worcester Lodge for over a year now. I'm so happy that he is living in such a wonderful home. He receives excellent personalised care, from warm, caring, kind and friendly staff. He started with day care as the activities on offer were so appealing for an active person who needed to be safe. After a few months he became a resident and is now very settled. The dementia care is amazing, plenty of activities with trips and walks away from the home on a regular basis. Going above and beyond to meet his physical needs. The relatives' gateway where we can access the personalised care on a daily basis is very reassuring and useful. I'd like to add that I am always made to feel very welcome whenever I visit and I enjoy being part of the Worcester Lodge family.
11 November 2024
Overall, my experience at Worcester Lodge is very positive. I only have prior experience of one similar home, so my comparisons would be with this in mind only. My mother is settled and well in her lovely room. She is always taking very positively of the staff. I do wish however that there was more information coming back to me. In the previous home I would receive a weekly update of meals eaten, medication, any injuries/bruises etc, any observations and daily activities. I find this put my mind at rest, whereas currently I am left wondering how my mum is. It's early days however and I will be feeding this back. Also I would like earlier access to and from the home!
30 September 2024
The helpfulness of carers when asked any questions, they keep updated on all episodes that relate to my husband. Nothing is too much trouble and always friendly.
30 September 2024
Excellent care of my brother. The home goes above and beyond to try to ensure his care is met with eg. extras like silky sheets for turning him. Nothing is too much trouble.
05 June 2024
My experience of Worcester Lodge is excellent - the care they provided to my mother, the love they showed, the staff are always smiling and happy to help, the number of activities they do is truly exceptional. The newsletter and social media page just shows how much they put into keeping the residents active in all sorts of ways. My mother passed away in early April and had been bedridden for a number of weeks. The staff were amazing the way they cared for her - whenever I went in she was always in a clean nightie, and clean bed sheets and looked clean and well cared for. They provided a voice assistant for my mum's room so that she could listen to the music she loved and I know staff spent time sitting with her and reading to her or talking to her, even though she could not properly communicate. The manager was truly exceptional - she was always thinking about my mum and how the staff could make her last few weeks the best they could be. I cannot thank her or the staff enough.
07 May 2024
My husband had such wonderful care whilst living at Worcester Lodge, I was there most days and witnessed such compassion shown to everyone. The home provides plenty of activities for residents to enjoy and encourage them to take part. They are also taken out on a regular basis, to places of interest and fun. My husband was not able to walk on his own but was encouraged to join in where he could, with kindness and respect. When he became ill and needed nursing care, the team nursed him until the end. I was so grateful to them all, for the love and support they showed to the both of us.
08 February 2024
I just love how many activities they do with the residents to help keep their minds active, also very caring, attentive, lovely friendly staff. I really can’t fault them, the meals are great quality and my family member has thrived since being there
08 February 2024
Excellent care. Loads of activities for residents. I am happy that my mum is in such a great home. Lots of social media photos from the home which are invaluable. I live a distance away so seeing the posts is great for me.
01 February 2023
When researching residential care for Mum I visited almost every care home in Clevedon (and some elsewhere, too) and I honestly cannot think of a better place for Mum to be. She is well looked after and she seems to appreciate the calm/peaceful atmosphere at Worcester Lodge. I am grateful to be made to feel welcome whenever I visit.
30 January 2023
My mum passed away at The Lodge after nine months of living her best dementia life with the caring staff and other residents. The staff took great care of her as she was prone to falls. It has been a great comfort to us to know that she had such good quality of life whilst at the home.
30 January 2023
The thing that really means a lot to me about Worcester Lodge is its social media page for friends and relatives. I live 300 miles away and don't get to see my mum very often. But Worcester Lodge's social media page means I have seen more of my mum in the last 12 months than I have in the last couple of years. Photos of her doing activities, having breakfast, having her nails done, and going for a walk. They mean the world to me. It makes me feel included and welcome. The worry with care homes can be that you cannot always be confident of what happens within the four walls. Worcester Lodge's willingness to share its activities reassures me that my mum is being rightly cherished and is receiving care and stimulus. This means such a lot to me especially as we were slightly apprehensive about her going into a home. The staff are warm and committed and have made us still feel like part of mum's life. I would recommend Worcester Lodge wholeheartedly.
26 May 2022
We cannot speak more highly about the staff and the effort they put in to keep my mother safe and well. During Covid, the activities coordinators excelled themselves and kept the residents very occupied and entertained. We would thoroughly recommend Worcester Lodge to anyone considering a care home for a loved one. A loving, caring and active environment. Thank you.
13 December 2021
My husband has been in here for four years and it's been very good but now he is on end of life care it has gone up to excellent. This is in spite of it being a care home and not a nursing home.
29 June 2021
My mum was happy when I saw her there at Christmas last year but then my mum moved on to another home due to her mobility and her care needs. A month after she moved, I lost my mum who passed away in February this year. I’d like to say a big thank you to the staff and the support which was given by the management and staff at Worcester Lodge. Sorry if this is taking too long for me to write a review up. I just take each day as it comes now as mum is not gonna say thank you for being part of her life and taking good care of her, I couldn’t have asked for a better place for her to be in.
14 June 2019
Mum always seems content in the home. The nurses alerted her GP to spells of dizziness and her GP examined her and did some tests. One of the supervisors supported me in filling out an attendance allowance form.
25 April 2019
Worcester Lodge provides for all my wife's needs, care, medication, support, in a dignified manner. Have recommended this care home to a number of people needing the facility.