Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Collingwood

stars
stars 03 May 2016
This was our first personal experience of residential care, and were were dreading it. We visited Collingswood a couple of times at different times of the day. The staff are always friendly and very helpful, the home was always clean and smelt lovely. My Aunt is very fussy and we did worry how she would manage in care, however the staff made her feel very welcome and she loved living there, so much that when it came to leaving she didn't want to go. The staff would spend time with her in her room talking and some would pop to the shop on their break for her, as she didn't want to leave her room. The staff were excellent at communicating with us and we felt happy and secure that she was safe and being looked after very well. I have worked in health and social care for over 15 years and this is the nicest home I have been in. The staff work there because they care not because its a job.
Review from Karen (Great-Niece of Resident/Service User)