Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Faith House

stars
stars 03 October 2024
Mum has now been in Faith House for over a year due to her dementia condition. From the initial contact to her moving in was a very smooth process and her transition into the home was a welcome relief to the family. She has a lovely, light spacious upstairs room with her own bathroom. The management and staff have been very friendly, caring and loving, with a very lovely manner towards mum. Their hospitality on every visit is a pleasure, we're always offered a hot drink! The home is run with impeccable professionalism and dedication and there is always excellent communication with the family. Once a quarter a 'Family Meeting' is held, this is an informal communication and feedback session (including refreshments) hosted by the management and owners for resident's families. Finally, Faith House has a family feel to it and staff who always go above and beyond to meet the needs of the residents.
Review from Romeo M (Son of Resident/Service User)