Plougastel Drive, Off Callington Road, Saltash, PL12 6DJ
View Full Details of St Anne'sThe staff are very caring. They are aware of each of the residents individual needs and ensure that the residents are clean and dressed appropriately. The rooms are cleaned on a regular basis and do not have any lingering smells. The residents are encouraged to use the lounge and dining room, although if they prefer to eat in their rooms, the food is always served hot. The residents are encouraged to take part in all activities. The food is freshly made and is delicious rating into consideration a healthy balanced diet. Residents are treated with dignity at all times.
My mum has dementia and spent time in hospital. She was very anxious about returning. They were brilliant, made her feel welcome and restored her confidence. She is now happy and feels like she is at home.
My Aunty was a resident of St Anne's Care Home and was treated so well, she loved it there. All staff are marvellous and nothing is ever too much to do. Strongly Recommend. 5-star treatment given at all times.
I would like to thank all the staff at St Anne's for the wonderful care and kindness shown to Mum and ourselves over the last 4 years. The difficult last week of her life was full of warmth, care, and kindness from all members of staff. Thank you from all our family.
The staff at St Anne's continue to provide a high standard of compassionate and positive care for Mum who has now been a resident for nearly two years. As her needs have changed over that time they have been responsive in altering her care plan and take a truly person-centred approach. St Anne's is a positive environment both in terms of the high standard of decor and cleanliness but also due to the warm, welcoming and cheerful attitude of the staff. Thank you again for all that you are doing.
We viewed St Anne's when it became necessary to source residential care for my Mother. We were so impressed! Staff - Everybody we encountered was friendly and welcoming. It also struck us that St Anne's is well-staffed. Premises - so clean and well maintained. Careful thought has been given to make it as near to a home from home as possible. My Mother after a difficult start has now settled in and is well cared for. Many thanks.
Dad has been at St Anne's now for over a year. My initial impression of St Anne's and its wonderful staff remains unaltered. Dad has settled in really well and is very happy. The staff team are incredible, one and all. I can't fault it and would highly recommend St Anne's to anyone looking for a care home for their loved one in South East Cornwall.
My mother has been a resident of St Anne's for the last two years and recently celebrated her 100th birthday. St Anne's put on a 100th birthday party for residents and family on the big day and ensured that the occasion was marked in style. A few days later St Anne's provided the upstairs lounge for a small family and friends party which was attended by the local mayor. Both parties were greatly enjoyed by Mum and all who attended. Over the last two years my mum has been looked after with great love and care by all the staff at St Anne's. She greatly enjoys the many activities organised by St Anne's, especially the singing. Our family greatly appreciates the care and kindness Mum is shown. St Anne's is a great place for the residents to live. It is a safe and caring environment.
Excellent time, helped me recuperate after illness.
My mother has been a resident at St Anne's for the past 18 months. She has mild cognitive decline. My father has advanced dementia and sadly passed away earlier this month. The manager and staff showed deep concern and compassion as my mother was struggling to cope. They visited her regularly, taking time to chat and offer support and sympathy. They facilitated my mother attending the funeral and were a fantastic support to the whole family. I cannot thank them enough.
Amazing care home. Staff could not do enough for my nan and nothing was too much. We celebrated her birthday this month and they went beyond to make her feel special on her day. Honestly, it's the best home and like I said the staff are amazing.
Mum has been here just over a year now and what a difference your care home has made to Mum's and my life. A few early disappointments but once I got used to what you do for Mum overall has been excellent. All the staff are very caring and helpful whenever I visit and most importantly whenever I visit and most important Mum is happy with you all. So thanks for looking after her.
My mother only arrived a couple of weeks ago and was very nervous but was made to feel at ease straight away by the lovely staff. St Anne's has exceeded my expectations the whole service i.e. staff, care, room, food are fab. Thank you to all the staff you are amazing.
St Anne's is a superb care home. I am very grateful that my mother was able to find a home here. The staff are friendly, caring, kind and provide a happy atmosphere. My brother and I have excellent communication with the management and feel included in our mother's care. Her room is clean, bright and comfortable with an interesting view. The management have worked hard to create a stimulating environment. Staff sometimes struggle to keep up with multiple demands in their time but work hard to respond to needs as quickly as possible. Overall - excellent! Many thanks!
A caring home with friendly welcoming staff. Mum receives excellent care and support by all staff.
St Anne's was chosen because of the interaction between carers and residents. It was not just for show! It happens all the time and confirms our choice. My wife has settled in well and being well cared for, a tremendous weight off my mind.
My mum celebrated her 82nd birthday with all the kind and caring staff at St Anne's just before Christmas. She took a turn for the worse with her dementia and was not eating, but with fantastic care and total devotion from the staff, she turned a corner. She is so happy living at St Anne's. They engage with all residents every day and provide lots of stimulating activities. I could not ask for better care. Thank you, all.
All of the staff at St Anne's are friendly, helpful and caring. The management team have assisted my wife with the administration of my mother-in-law's accounts. She seems very happy there and enjoys the variety of activities provided. Overall, we have been delighted with everything St Anne's has provided since she moved in before Christmas 2019.
St Anne's staff were exceptional during the last days of my mum's life. The care and attention they showed her were immeasurable. They also could not do enough for us, her family. I cannot recommend St Anne's enough. They are sensitive and thoughtful and have a great understanding of end-of-life care.
From the first day my mother arrived at St Anne's, my mum was made so welcome and cared for. Nothing was too much trouble to help her settle in. This was from every member of staff, no matter what their role. Also, as a family, we were very assured of her care at all times. The activities every week are varied, and my mum loves and joins in everything - loves music, singing and children visiting. Looking forward to Mum's safe and happy days at St Anne's.
The staff are very caring. They are aware of each of the residents individual needs and ensure that the residents are clean and dressed appropriately. The rooms are cleaned on a regular basis and do not have any lingering smells. The residents are encouraged to use the lounge and dining room, although if they prefer to eat in their rooms, the food is always served hot. The residents are encouraged to take part in all activities. The food is freshly made and is delicious rating into consideration a healthy balanced diet. Residents are treated with dignity at all times.
My mum has dementia and spent time in hospital. She was very anxious about returning. They were brilliant, made her feel welcome and restored her confidence. She is now happy and feels like she is at home.
My Aunty was a resident of St Anne's Care Home and was treated so well, she loved it there. All staff are marvellous and nothing is ever too much to do. Strongly Recommend. 5-star treatment given at all times.
I would like to thank all the staff at St Anne's for the wonderful care and kindness shown to Mum and ourselves over the last 4 years. The difficult last week of her life was full of warmth, care, and kindness from all members of staff. Thank you from all our family.
The staff at St Anne's continue to provide a high standard of compassionate and positive care for Mum who has now been a resident for nearly two years. As her needs have changed over that time they have been responsive in altering her care plan and take a truly person-centred approach. St Anne's is a positive environment both in terms of the high standard of decor and cleanliness but also due to the warm, welcoming and cheerful attitude of the staff. Thank you again for all that you are doing.
We viewed St Anne's when it became necessary to source residential care for my Mother. We were so impressed! Staff - Everybody we encountered was friendly and welcoming. It also struck us that St Anne's is well-staffed. Premises - so clean and well maintained. Careful thought has been given to make it as near to a home from home as possible. My Mother after a difficult start has now settled in and is well cared for. Many thanks.
Dad has been at St Anne's now for over a year. My initial impression of St Anne's and its wonderful staff remains unaltered. Dad has settled in really well and is very happy. The staff team are incredible, one and all. I can't fault it and would highly recommend St Anne's to anyone looking for a care home for their loved one in South East Cornwall.
My mother has been a resident of St Anne's for the last two years and recently celebrated her 100th birthday. St Anne's put on a 100th birthday party for residents and family on the big day and ensured that the occasion was marked in style. A few days later St Anne's provided the upstairs lounge for a small family and friends party which was attended by the local mayor. Both parties were greatly enjoyed by Mum and all who attended. Over the last two years my mum has been looked after with great love and care by all the staff at St Anne's. She greatly enjoys the many activities organised by St Anne's, especially the singing. Our family greatly appreciates the care and kindness Mum is shown. St Anne's is a great place for the residents to live. It is a safe and caring environment.
Excellent time, helped me recuperate after illness.
My mother has been a resident at St Anne's for the past 18 months. She has mild cognitive decline. My father has advanced dementia and sadly passed away earlier this month. The manager and staff showed deep concern and compassion as my mother was struggling to cope. They visited her regularly, taking time to chat and offer support and sympathy. They facilitated my mother attending the funeral and were a fantastic support to the whole family. I cannot thank them enough.
Amazing care home. Staff could not do enough for my nan and nothing was too much. We celebrated her birthday this month and they went beyond to make her feel special on her day. Honestly, it's the best home and like I said the staff are amazing.
Mum has been here just over a year now and what a difference your care home has made to Mum's and my life. A few early disappointments but once I got used to what you do for Mum overall has been excellent. All the staff are very caring and helpful whenever I visit and most importantly whenever I visit and most important Mum is happy with you all. So thanks for looking after her.
My mother only arrived a couple of weeks ago and was very nervous but was made to feel at ease straight away by the lovely staff. St Anne's has exceeded my expectations the whole service i.e. staff, care, room, food are fab. Thank you to all the staff you are amazing.
St Anne's is a superb care home. I am very grateful that my mother was able to find a home here. The staff are friendly, caring, kind and provide a happy atmosphere. My brother and I have excellent communication with the management and feel included in our mother's care. Her room is clean, bright and comfortable with an interesting view. The management have worked hard to create a stimulating environment. Staff sometimes struggle to keep up with multiple demands in their time but work hard to respond to needs as quickly as possible. Overall - excellent! Many thanks!
A caring home with friendly welcoming staff. Mum receives excellent care and support by all staff.
St Anne's was chosen because of the interaction between carers and residents. It was not just for show! It happens all the time and confirms our choice. My wife has settled in well and being well cared for, a tremendous weight off my mind.
My mum celebrated her 82nd birthday with all the kind and caring staff at St Anne's just before Christmas. She took a turn for the worse with her dementia and was not eating, but with fantastic care and total devotion from the staff, she turned a corner. She is so happy living at St Anne's. They engage with all residents every day and provide lots of stimulating activities. I could not ask for better care. Thank you, all.
All of the staff at St Anne's are friendly, helpful and caring. The management team have assisted my wife with the administration of my mother-in-law's accounts. She seems very happy there and enjoys the variety of activities provided. Overall, we have been delighted with everything St Anne's has provided since she moved in before Christmas 2019.
St Anne's staff were exceptional during the last days of my mum's life. The care and attention they showed her were immeasurable. They also could not do enough for us, her family. I cannot recommend St Anne's enough. They are sensitive and thoughtful and have a great understanding of end-of-life care.
From the first day my mother arrived at St Anne's, my mum was made so welcome and cared for. Nothing was too much trouble to help her settle in. This was from every member of staff, no matter what their role. Also, as a family, we were very assured of her care at all times. The activities every week are varied, and my mum loves and joins in everything - loves music, singing and children visiting. Looking forward to Mum's safe and happy days at St Anne's.