So much love was shared for my friend who lived at Arcot House. The staff showed a real interest in him and knew what would make him happy. The activity staff understood what he was interested in and catered for this. I can't recommend the home more for a loved one as they showed genuine care.
She is a family friend who I visited when pregnant and then again after she knitted my baby girl a hat. The care home is beautifully presented, homely and welcoming. All the staff I encountered were warm and chatty, and had sourced knitting supplies and a pattern for her to make the hat which made her very happy!
My uncle has been extremely well cared for by the friendly welcoming team. Arcot House has always been clean and fresh when we visit and my uncle has been very happy in spite of his disabilities. The home has left such a good impression that I have admitted my mother here initially for respite care with a view to seeing how she fits in long term.
My Uncle was with Arcott House for over a year and he built up a great rapport with all the staff, we were all very happy at how he was welcomed and settled in. The staff, two in particular made sure he was well looked after and we never had any cause for concern or worry about how he was. We were always made welcome and the staff were kind. His accommodation was everything that he needed and wanted. These events can always be a worrying time for all those involved, both residents and family members. This was never an issue. Every aspect that we encountered was excellent, we could not mark the activities though, as my Uncle chose not to be involved, so had no direct experience to grade! Would we recommend it? - without a second thought. Thank you to all at Arcot House.
Overall Arcot House has a lovely environment, the staff are polite - we have our favourites - the cleanliness isn't 100% and needs more deep cleans, the grounds/gardens are lovely as are the communal areas in the house. I love the entertainment provided to keep residents active and mobile.
Dad spent four weeks at Arcot for respite after a spell in hospital. He was looked after very well and enjoyed his stay. The staff were very professional, kind, friendly and respectful. We always felt welcome as a visitor and they kept us informed of Dad's progress. He really enjoyed his trips out and the activities on offer, as well as the food. Dad is now hoping to spend a week there for respite in the future.
My uncle has been with Arcot House for two months, and I am most pleased. The staff are always welcoming, professional and smart. This is a testament to their manager, who I cannot fault. More importantly, my uncle likes it as well. He has been very happy and content, and we are extremely pleased that he has decided to stay. I know he is looked after, and it is a great relief to me.
Kindness, care, friendliness. A very pleasant two weeks.
My mother appears to be very happy with her stay considering her age she has taken her respite care well. The only niggle she has expressed to me was the food on a weekend was not all that brilliant. She has praised all the staff for being friendly, helpful and happy to talk and help with Mum's needs. Our impression from visiting family and friends has also been very good.
Everything is very fine.
Very well. Very nice staff.
Management and staff at Arcot House provide excellent person-centred care for my Mother-in-Law. The family are always kept very well informed of every development and change in my Mother-in-Law's condition. It is a great comfort to all the family knowing that my Mother-in-Law is being cared for so well. The family are very grateful to the manager and all his staff for all their efforts in trying to keep my Mother-in-Law as comfortable as possible. I would highly recommend Arcot House. It is an excellent home to choose for your loved ones.
I find this home to be excellent and would recommend it unreservedly. I would recommend this home for its caring abilities.
I think the staff are wonderful. Helpful, friendly. I love the building, especially the stairwell. Like a film scene.
I like my room here at Arcot House. I have my own bird table and everyone is kind.
Excellent stay with lots to do, the room was good and staff helpful and kind.
Very nice, homely home.
My mother has always been extremely happy at Arcot House. The care she receives is excellent and she is treated with dignity and respect. I am kept very well informed at all times - especially while I was unable to visit - and I can't fault the kindness that all the staff show, even during testing times.
They care for me very well.
Good care home, enjoyable talking to staff.
So much love was shared for my friend who lived at Arcot House. The staff showed a real interest in him and knew what would make him happy. The activity staff understood what he was interested in and catered for this. I can't recommend the home more for a loved one as they showed genuine care.
She is a family friend who I visited when pregnant and then again after she knitted my baby girl a hat. The care home is beautifully presented, homely and welcoming. All the staff I encountered were warm and chatty, and had sourced knitting supplies and a pattern for her to make the hat which made her very happy!
My uncle has been extremely well cared for by the friendly welcoming team. Arcot House has always been clean and fresh when we visit and my uncle has been very happy in spite of his disabilities. The home has left such a good impression that I have admitted my mother here initially for respite care with a view to seeing how she fits in long term.
My Uncle was with Arcott House for over a year and he built up a great rapport with all the staff, we were all very happy at how he was welcomed and settled in. The staff, two in particular made sure he was well looked after and we never had any cause for concern or worry about how he was. We were always made welcome and the staff were kind. His accommodation was everything that he needed and wanted. These events can always be a worrying time for all those involved, both residents and family members. This was never an issue. Every aspect that we encountered was excellent, we could not mark the activities though, as my Uncle chose not to be involved, so had no direct experience to grade! Would we recommend it? - without a second thought. Thank you to all at Arcot House.
Overall Arcot House has a lovely environment, the staff are polite - we have our favourites - the cleanliness isn't 100% and needs more deep cleans, the grounds/gardens are lovely as are the communal areas in the house. I love the entertainment provided to keep residents active and mobile.
Dad spent four weeks at Arcot for respite after a spell in hospital. He was looked after very well and enjoyed his stay. The staff were very professional, kind, friendly and respectful. We always felt welcome as a visitor and they kept us informed of Dad's progress. He really enjoyed his trips out and the activities on offer, as well as the food. Dad is now hoping to spend a week there for respite in the future.
My uncle has been with Arcot House for two months, and I am most pleased. The staff are always welcoming, professional and smart. This is a testament to their manager, who I cannot fault. More importantly, my uncle likes it as well. He has been very happy and content, and we are extremely pleased that he has decided to stay. I know he is looked after, and it is a great relief to me.
Kindness, care, friendliness. A very pleasant two weeks.
My mother appears to be very happy with her stay considering her age she has taken her respite care well. The only niggle she has expressed to me was the food on a weekend was not all that brilliant. She has praised all the staff for being friendly, helpful and happy to talk and help with Mum's needs. Our impression from visiting family and friends has also been very good.
Everything is very fine.
Very well. Very nice staff.
Management and staff at Arcot House provide excellent person-centred care for my Mother-in-Law. The family are always kept very well informed of every development and change in my Mother-in-Law's condition. It is a great comfort to all the family knowing that my Mother-in-Law is being cared for so well. The family are very grateful to the manager and all his staff for all their efforts in trying to keep my Mother-in-Law as comfortable as possible. I would highly recommend Arcot House. It is an excellent home to choose for your loved ones.
I find this home to be excellent and would recommend it unreservedly. I would recommend this home for its caring abilities.
I think the staff are wonderful. Helpful, friendly. I love the building, especially the stairwell. Like a film scene.
I like my room here at Arcot House. I have my own bird table and everyone is kind.
Excellent stay with lots to do, the room was good and staff helpful and kind.
Very nice, homely home.
My mother has always been extremely happy at Arcot House. The care she receives is excellent and she is treated with dignity and respect. I am kept very well informed at all times - especially while I was unable to visit - and I can't fault the kindness that all the staff show, even during testing times.
They care for me very well.
Good care home, enjoyable talking to staff.