Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Chelfham House Residential Care Home

stars
stars 11 September 2023
My dad was transferred from hospital to Chelfham House. Although his dementia isolated him, the home ensured he was included and not just left in his room. Dad took a sudden turn for the worse and the staff really stepped up. I could not have asked for better care. All members of staff, from the top to the cleaners, were friendly and helpful. Their communication with family was excellent. The food was very good and alternate meals were offered to ensure Dad would eat. The home was clean and had a bright happy decor.
Review from C C (Daughter of Resident/Service User)
stars
stars 06 January 2023
My mother passed away recently at Chelfham House Residential Care Home. I moved Mum to Chelfham in 2017 to be near me. The staff were great; they loved Mum, and Mum equally loved them. The care was great - nothing was a problem. And when Mum was in end-of-life care...everyone was wonderful, respectful, and soo caring. I can't thank the team enough.
Review from Sue B (Daughter of Resident/Service User)