Submit a Review for Elmwood Residential Home
Swan Hill Road, Colyford, Colyton, EX24 6QJ
View Full Details of Elmwood Residential HomeLatest Reviews for Elmwood Residential Home
11 November 2024
My 93-year-old, partially sighted and fiercely independent aunt suffered a fall at home in February 2024. She was not found for 8 hours and was admitted to hospital. As her next of kin but living 300 miles away I was acutely aware that I am limited in what practical help I could offer her. The hospital would not discharge her to live alone at home and offered to find her a place in a residential home, which was marvellous as I wouldn't have known where to start looking, but I was also concerned as to where she might end up. I needn't have worried. I am delighted with Elmwood - a warm, friendly, clean, welcoming and caring establishment. My aunt is safe, comfortable and happy and enjoying much more human contact than since pre-Covid days. Well done!
01 November 2024
My Great Nana is at Elmwood Residential Home and whenever we visit we are always blown away by the care she receives. One of the managers and her staff are always kind, welcoming and thoughtful. My Great Nana has just celebrated her 104th birthday at the home and I am so happy to hear about how the home helped her celebrate. One staff member in particular is amazing at communicating with family members which is such a relief especially when you live far away. Thank you so much for the level of care you provide for my amazing Great Nana.
18 September 2024
My Mother spent several happy years at Elmwood and managed to last until the grand old age of 101. She was fully compus mentis up to her passing and thoroughly enjoyed the entertainment and interactions with the staff. The staff are very patient and caring and went out of their way to make her stay a comfortable one. She especially enjoyed the food and often complimented the staff on their menu. Mum was a keen gardener and was always keen to be wheeled around an extremely abundant and well-kept garden. She could name all the plants and flowers as she passed them on her route. I would like to name the members of staff and management who were so good to her, but if I try to name them all I will miss someone. You know who you are Ladies and Gentlemen!
12 August 2024
The staff treat me well - very well - kind and help me. (I have sprained my wrist - more than sprained) They help me get undressed and redressed and I can give 3 of them 100%. I find the staff excellent - whoever is on duty helps me dress and undress - make the bed put on clean sheets etc. No complaints very 100% girl. The beds are changed daily, very clean.
25 July 2024
My mum was so well cared for at Elmwood I would recommend it to anyone. The manager and carers could not do enough. The home is clean and well-maintained. The food is good too as are the homemade birthday cakes. Activities for residents are well thought out too. Altogether an excellent care home.
31 March 2023
My mother has been at Elmwood Residential Home for over two years. I visit every Wednesday. My mother is very happy at the home and enjoys the helpful care, good food and a warm, ground floor room.
30 November 2022
As power of attorney for my elderly aunt I was very pleased to register my aunt as a resident at Elmwood. The standard of the rooms and hospitality of the staff made me pleased, also the cost was very reasonable. My aunt has been very happy with the standard and facilities she has been given to date and the attention she has enjoyed.
05 July 2022
My experience of Elmwood has been excellent in all aspects. The management and staff have been respectful of my aunt and uncle and responsive to their needs. Communication with me throughout the admission process and their stay to date has been excellent with the welfare of my relatives at the heart of everything. The owner, manager and deputy have been in post for many years and this ensures the stability and maintenance of standards at the home.
29 June 2022
My mother moved to Elmwood Residential Home in September 2021 after an accident at home and has settled in well and is happy there. She reports that the staff are kind, caring and responsive, and she feels safe and well looked after. The management are excellent and she frequently sees senior staff. My mother enjoys the gardens, which are very well kept, and the peaceful location of the home. She recently had her 100th birthday and she was very touched by the bouquet she received from the staff, and staff were helpful with us having a family party in one of the dining rooms. My only reservation is that as a result of the pandemic and her reduced mobility my mother has tended to stay in her room for much of the time, rather than taking part in the various activities available in the home. However, I recognise that this is her choice, and the home provides her with regular information about all the activities available. Overall we are grateful to Elmwood Residential Home for the care and security they provide for my mother.
28 June 2022
Elmwood has a friendly, calm atmosphere. The management has continued to use strict Covid measures even when they were relaxed nationally. I have found the management very amenable to requests and they have gone out of their way to establishing a relationship with my father. His individual carers are on the most part sensitive to his needs, though some are rushed. He has not adjusted to meals and mealtimes but from what I have seen the food is nicely presented and appetising. The gardens are beautiful and well-tended. Wheelchairs are plentiful. The rooms are warm and comfortable.
28 June 2022
Since arriving in January, I have noticed such relief in one resident at being cared for since January and therefore a marked improvement in her well-being. I find the atmosphere of Elmwood very homely and the staff all cheerful and friendly. The rooms are just right and the garden gives a beautiful outlook. The food is apparently very good too!
08 June 2021
My father had 5-happy years in the care of the Elmwood staff and looked upon it as his home, not just a care home. He never moaned about anything; he liked the people and the food from the chef. Special mention to one lady, who he liked very much for your help and kindness. He also was pleased that the owner and his son came to see him, to make sure he was alright and happy. Overall, everyone who helped with him - a big thanks.
16 February 2021
I was happy and confident that my mother was well looked after but people of varying ages who got to know her well. She has not been easy to look after due to dementia but they coped brilliantly. The gardens are beautifully kept and.
01 September 2020
I have enjoyed my stay at Elmwood. The management and staff have been very accommodating and thoughtful.
16 June 2020
I would like to thank you all for all that you have done to make sure that our mother is safe and cared for, as anyone could wish. All of the staff at Elmwood have gone beyond what is duty and have at all times shown compassion, love and care for our mother. We at this difficult time know that she is safe and well with your care and love supporting her every day. Nothing is ever too much trouble.
01 April 2020
Elmwood has looked after my mother for some years now and the quality of care and customer service is excellent. Staff are efficient friendly and practical.
24 January 2019
My father has settled into Elmwood very happily, greatly helped by the excellent, caring staff. My sisters and I have been pleased with the standards of cleanliness, laundry, food and drink and the responsiveness of the management to any minor issues that may arise. It feels like a home and residents needs, concerns and dignity are very much respected.
15 October 2018
Elmwood offers spacious, light, attractive rooms with excellent dining rooms and lounges. The gardens and sun terrace are lovely. The managers are extremely dedicated and try very hard to help with any request. They work very hard to provide residents with an experience that is as "home-like" as possible. Elmwood offers excellent value for money compared to other homes in this area.
18 April 2018
Everyone is very kind and helpful and do their very best.
18 April 2018
We are very pleased with the overall service provided.
Latest Reviews for Elmwood Residential Home
11 November 2024
My 93-year-old, partially sighted and fiercely independent aunt suffered a fall at home in February 2024. She was not found for 8 hours and was admitted to hospital. As her next of kin but living 300 miles away I was acutely aware that I am limited in what practical help I could offer her. The hospital would not discharge her to live alone at home and offered to find her a place in a residential home, which was marvellous as I wouldn't have known where to start looking, but I was also concerned as to where she might end up. I needn't have worried. I am delighted with Elmwood - a warm, friendly, clean, welcoming and caring establishment. My aunt is safe, comfortable and happy and enjoying much more human contact than since pre-Covid days. Well done!
01 November 2024
My Great Nana is at Elmwood Residential Home and whenever we visit we are always blown away by the care she receives. One of the managers and her staff are always kind, welcoming and thoughtful. My Great Nana has just celebrated her 104th birthday at the home and I am so happy to hear about how the home helped her celebrate. One staff member in particular is amazing at communicating with family members which is such a relief especially when you live far away. Thank you so much for the level of care you provide for my amazing Great Nana.
18 September 2024
My Mother spent several happy years at Elmwood and managed to last until the grand old age of 101. She was fully compus mentis up to her passing and thoroughly enjoyed the entertainment and interactions with the staff. The staff are very patient and caring and went out of their way to make her stay a comfortable one. She especially enjoyed the food and often complimented the staff on their menu. Mum was a keen gardener and was always keen to be wheeled around an extremely abundant and well-kept garden. She could name all the plants and flowers as she passed them on her route. I would like to name the members of staff and management who were so good to her, but if I try to name them all I will miss someone. You know who you are Ladies and Gentlemen!
12 August 2024
The staff treat me well - very well - kind and help me. (I have sprained my wrist - more than sprained) They help me get undressed and redressed and I can give 3 of them 100%. I find the staff excellent - whoever is on duty helps me dress and undress - make the bed put on clean sheets etc. No complaints very 100% girl. The beds are changed daily, very clean.
25 July 2024
My mum was so well cared for at Elmwood I would recommend it to anyone. The manager and carers could not do enough. The home is clean and well-maintained. The food is good too as are the homemade birthday cakes. Activities for residents are well thought out too. Altogether an excellent care home.
31 March 2023
My mother has been at Elmwood Residential Home for over two years. I visit every Wednesday. My mother is very happy at the home and enjoys the helpful care, good food and a warm, ground floor room.
30 November 2022
As power of attorney for my elderly aunt I was very pleased to register my aunt as a resident at Elmwood. The standard of the rooms and hospitality of the staff made me pleased, also the cost was very reasonable. My aunt has been very happy with the standard and facilities she has been given to date and the attention she has enjoyed.
05 July 2022
My experience of Elmwood has been excellent in all aspects. The management and staff have been respectful of my aunt and uncle and responsive to their needs. Communication with me throughout the admission process and their stay to date has been excellent with the welfare of my relatives at the heart of everything. The owner, manager and deputy have been in post for many years and this ensures the stability and maintenance of standards at the home.
29 June 2022
My mother moved to Elmwood Residential Home in September 2021 after an accident at home and has settled in well and is happy there. She reports that the staff are kind, caring and responsive, and she feels safe and well looked after. The management are excellent and she frequently sees senior staff. My mother enjoys the gardens, which are very well kept, and the peaceful location of the home. She recently had her 100th birthday and she was very touched by the bouquet she received from the staff, and staff were helpful with us having a family party in one of the dining rooms. My only reservation is that as a result of the pandemic and her reduced mobility my mother has tended to stay in her room for much of the time, rather than taking part in the various activities available in the home. However, I recognise that this is her choice, and the home provides her with regular information about all the activities available. Overall we are grateful to Elmwood Residential Home for the care and security they provide for my mother.
28 June 2022
Elmwood has a friendly, calm atmosphere. The management has continued to use strict Covid measures even when they were relaxed nationally. I have found the management very amenable to requests and they have gone out of their way to establishing a relationship with my father. His individual carers are on the most part sensitive to his needs, though some are rushed. He has not adjusted to meals and mealtimes but from what I have seen the food is nicely presented and appetising. The gardens are beautiful and well-tended. Wheelchairs are plentiful. The rooms are warm and comfortable.
28 June 2022
Since arriving in January, I have noticed such relief in one resident at being cared for since January and therefore a marked improvement in her well-being. I find the atmosphere of Elmwood very homely and the staff all cheerful and friendly. The rooms are just right and the garden gives a beautiful outlook. The food is apparently very good too!
08 June 2021
My father had 5-happy years in the care of the Elmwood staff and looked upon it as his home, not just a care home. He never moaned about anything; he liked the people and the food from the chef. Special mention to one lady, who he liked very much for your help and kindness. He also was pleased that the owner and his son came to see him, to make sure he was alright and happy. Overall, everyone who helped with him - a big thanks.
16 February 2021
I was happy and confident that my mother was well looked after but people of varying ages who got to know her well. She has not been easy to look after due to dementia but they coped brilliantly. The gardens are beautifully kept and.
01 September 2020
I have enjoyed my stay at Elmwood. The management and staff have been very accommodating and thoughtful.
16 June 2020
I would like to thank you all for all that you have done to make sure that our mother is safe and cared for, as anyone could wish. All of the staff at Elmwood have gone beyond what is duty and have at all times shown compassion, love and care for our mother. We at this difficult time know that she is safe and well with your care and love supporting her every day. Nothing is ever too much trouble.
01 April 2020
Elmwood has looked after my mother for some years now and the quality of care and customer service is excellent. Staff are efficient friendly and practical.
24 January 2019
My father has settled into Elmwood very happily, greatly helped by the excellent, caring staff. My sisters and I have been pleased with the standards of cleanliness, laundry, food and drink and the responsiveness of the management to any minor issues that may arise. It feels like a home and residents needs, concerns and dignity are very much respected.
15 October 2018
Elmwood offers spacious, light, attractive rooms with excellent dining rooms and lounges. The gardens and sun terrace are lovely. The managers are extremely dedicated and try very hard to help with any request. They work very hard to provide residents with an experience that is as "home-like" as possible. Elmwood offers excellent value for money compared to other homes in this area.
18 April 2018
Everyone is very kind and helpful and do their very best.
18 April 2018
We are very pleased with the overall service provided.