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Long Causeway, Exmouth, EX8 1TS
View Full Details of Exmouth HouseLatest Reviews for Exmouth House
31 January 2025
Our mum moved to Exmouth House at age 99, when she was too frail to continue living in her own home even with support. She was very anxious on arrival but was quickly helped to settle. She spent the last 3 years of her life relaxed and happy, confident in the care she received and thriving on the personal attention, stimulating activities and warmth of relationships. Mum really appreciated the dignity and respect with which she was treated as she became increasingly dependent on others for basic necessities. As a family we found all staff friendly, welcoming and prepared to go the extra mile to give mum the best quality of life possible. All staff, whatever their roles, were excellent and the atmosphere of the home was remarkable.
19 December 2024
I am a relative of someone who was in Exmouth House July - October 2024. The care and compassion for the residents was immediately apparent and the staff were always very attentive to residents needs. The staff were extremely kind and supportive to me and their communication was always excellent. I felt my relative was safe and well cared for. My relative was discharged back home but now goes to the Day Centre service that this home offers. We are all very happy and cannot thank the staff enough for their kindness and care.
10 October 2024
My mother-in-law spent 4 weeks at Exmouth House following a fall in her flat which resulted in a hospital admission. Our family were very impressed with the care she received whilst at Exmouth House. All the staff we encountered were friendly and professional which really helped my mother-in-law to settle in. They really try hard to engage the residents and provide a wide range of activities for them to enjoy. The only reason for the short stay was the fact we were moved out of the area.
03 October 2024
It was a relief to know that my father-in-law was safe and being helped. My heart goes out to all the staff at Exmouth House for being kind and caring. Thank you for calming him through difficult times
17 January 2024
I can't rate Exmouth House high enough. Amazing place and staff. Mum gets excellent care. The staff are always willing to help, nothing is ever difficult. Mum always looks well cared for and is smiling. Thank you so much.
15 January 2024
All of the staff have been so helpful to my brother-in-law. he can be difficult and stubborn but they handle him with fortitude and great humour. He grew to be very fond of everyone who tended to his needs. So well done to all involved.
29 December 2023
A lovely party today and the residents choir were fantastic. Everyone looked Christmassy in their jumpers, cosy and comfy - I was Alfie McFluff the elf - very funny. I loved the atmosphere, buzzing and festive. The Christmas cake was delicious too. Thank you to all the staff- once again you have all worked so hard Merry Christmas to you all.
06 December 2023
The level of care hs been excellent and the resident constantly confirms this. A very safe and secure environment.
27 November 2023
The staff and management treated my uncle with kindness and dignity in the few months he was with them. We felt that he was safe, comfortable, and content. Their care was exemplary. Thank you all.
22 November 2023
My mum became a resident at Exmouth House back in May this year. I was dreading leaving her somewhere that I didn't really know. However, all my fears were short-lived as the care she receives is absolutely amazing. All the staff are so lovely and nothing is too much trouble. What I like is you can just turn up to visit, no appointment time is required. My mum is happy at Exmouth House, which is a huge relief. My mum gets the care she needs, which is something I can no longer do. They do so many fun activities and go on trips out. I would highly recommend Exmouth House if you have a loved one with dementia, it's a lovely home.
07 November 2023
My mother who suffers from vascular dementia plus Alzheimer's is very happy in Exmouth House. She constantly praises the staff and says how happy she is. I found the staff to be very welcoming and caring. They keep me informed of any health issues and also of any treatment given. I am also involved with any problems or difficulties arising in her daily life. It is really reassuring to be involved in my mother's care whilst knowing her care is first class. I appreciate all the care and support from all of the staff at Exmouth House.
31 October 2023
My mum came in for respite for 2 weeks and really enjoyed herself and joined in all the activities, the staff and management are excellent and very supportive whilst in the home and even when Mum is at home, they well deserve to have an outstanding home.
06 May 2023
After looking after my wife for 3 years she required care that I could not deliver as her illness progressed. Initially, respite, moving on to full residential, was supplied from early March 2023 at Exmouth House. We were extremely fortunate that capacity was available at that particular time. Since the first day it has been a very positive experience indeed. Due to her illness, she is "high maintenance" where personal hygiene is concerned. This is dealt with in a very professional and sympathetic manner. There is always a member of staff available to do "the necessary". In fact, the number of staff on duty at any one time is impressive. By my wife moving into Exmouth House a huge burden has been lifted off my shoulders and to know she is cared for in a really pleasant environment by caring people is fantastically reassuring. Being part of a charitable trust gives even more confidence regarding the long-term future. A very big thank you to the manager and staff.
11 January 2023
With advanced dementia, my mother needed looking after in a home near to us. All the staff did their best to make her welcome. She immediately loved the staff, the food and the activities that she could cope with. When she had a fall, the staff were wonderful in their assistance through the hospital experience. (The hospital were less capable.) On her return, she was less mobile and needed to move to a downstairs room, the Manager, the Care Leader and others made this simple and happy. As her health declined, she had loving and respectful treatment from everyone, especially the Care Leader, another Care Lead and a Carer. When she became bedbound she was respectfully and lovingly treated including basic and unpleasant tasks by these people as well as Carers in particular and others. A member of staff from housekeeping needs a special mention for her personal loving support. It was also relaxed and easy dealing with admin through the Home Administrator. The best last year she could have had! Thank you.
04 November 2022
The staff are wonderful, very caring and compassionate and are treating my mum with dignity - nothing is too much trouble. As this is all new to my sister and myself, we have many questions and queries which are answered promptly with a smile and provide reassurance. Mum's personal care is well provided for and they are attentive to her dietary needs which helps her to enjoy the food. There are plenty of activities available if you want to get involved. Her room is nice and well-equipped. The past few weeks have been incredibly stressful and worrying and Exmouth House have helped in some small way to relieve some of the stress. They are very welcoming to visitors and do not have strict visiting times. I have been nothing but impressed with what I have seen and am extremely grateful for the care and support the team provide - thank you.
04 October 2022
My mother's personal care is so much improved - diet, hair, nails and general cleanliness. She has also slightly improved with her interaction and conversation. The manager was great in helping us facilitate transfer from hospital to place in the home, guiding us through the procedure.
14 September 2022
My mother's cousin needed to move into a care home with provision for dementia with some urgency. I visited Exmouth house on Thursday and the manager arranged for an assessment to be done the following Monday. Mum's cousin was able to move in on Tuesday and everything was carried out efficiently and calmly. Mum's cousin seems to have settled in well during the past 3 weeks and says that the food is nice. She has been invited to go on a trip out. The staff have been very obliging and helpful with any requests or questions I have had, giving me peace of mind from Day 1.
08 December 2021
Myself and my brother visited mum who has recently become a resident. We were both so pleased to see how in a short time mum had settled very well. It was a difficult decision to make as a family to put mum into care, but Dad could no longer cope and give her the support she needed as her dementia got worse. We were both impressed with the care that mum has received, and the care and support all the staff have given Dad, to help him come to terms with seeing his wife in care has been amazing. As my brother and I both live away visits are limited, but we're both confident mum is cared for 24hrs a day. Over the three days we visited, mum was always clean and well presented, she praised the staff and the food to us. The house is clean, bright and friendly, and offers activities for the residents, which mum enjoys taking part in. The staff go above and beyond to support us as a family while also caring for mum. Overall we are very happy to have found Exmouth House for mum's dementia care.
25 August 2021
Dad was diagnosed with vascular dementia shortly before lockdown. We'd known there was something wrong, but it was still a shock. A series of falls and what seemed like a constant stream of hospital admissions and discharges followed. Mom was his principal carer. It became obvious that he needed 24-hour care. After looking at all the options and finding homes that just couldn't cope with his needs, we came across Exmouth House. Discharged from a stay in hospital direct to Exmouth House, he lived there about a year before he passed away. The care he received, the obvious joy he showed when staff came over, and the lovely things he said about the staff made an uncomfortable experience so much easier for all of us. Lockdown was difficult for everyone, but Exmouth House was always happy to give updates over the phone when visiting wasn't allowed and went to great lengths to keep everyone safe and well. Thank you for all your help, your happy smiles and for the love and care you all showed Dad.
03 August 2021
In late 2020, we were facing a problem. It was becoming more difficult to look after Mum within the family, and we thought that a care home was better suited for her needs. But, in the midst of a pandemic, how do you find the right one? We trawled websites and online reviews; we sought feedback from friends and relatives. You may see photos; you may even get to see videos, but there’s no way to get in, have a look around and make the judgment - “will mum be happy here?”. I asked many questions and welcomed the phone time and attention from the staff at Exmouth House to help overcome my fears and anxieties. In the end, it was late February before Mum went into Exmouth House. Was I worried? More like petrified! How did things go? Very smoothly. It took Mum a while to settle in. Now she is the Mum I remember and not the Mum I was caring for. She sings the praises of the staff and enjoys many of the social aspects. The last few months have been a win-win, especially for Mum.
Latest Reviews for Exmouth House
31 January 2025
Our mum moved to Exmouth House at age 99, when she was too frail to continue living in her own home even with support. She was very anxious on arrival but was quickly helped to settle. She spent the last 3 years of her life relaxed and happy, confident in the care she received and thriving on the personal attention, stimulating activities and warmth of relationships. Mum really appreciated the dignity and respect with which she was treated as she became increasingly dependent on others for basic necessities. As a family we found all staff friendly, welcoming and prepared to go the extra mile to give mum the best quality of life possible. All staff, whatever their roles, were excellent and the atmosphere of the home was remarkable.
19 December 2024
I am a relative of someone who was in Exmouth House July - October 2024. The care and compassion for the residents was immediately apparent and the staff were always very attentive to residents needs. The staff were extremely kind and supportive to me and their communication was always excellent. I felt my relative was safe and well cared for. My relative was discharged back home but now goes to the Day Centre service that this home offers. We are all very happy and cannot thank the staff enough for their kindness and care.
10 October 2024
My mother-in-law spent 4 weeks at Exmouth House following a fall in her flat which resulted in a hospital admission. Our family were very impressed with the care she received whilst at Exmouth House. All the staff we encountered were friendly and professional which really helped my mother-in-law to settle in. They really try hard to engage the residents and provide a wide range of activities for them to enjoy. The only reason for the short stay was the fact we were moved out of the area.
03 October 2024
It was a relief to know that my father-in-law was safe and being helped. My heart goes out to all the staff at Exmouth House for being kind and caring. Thank you for calming him through difficult times
17 January 2024
I can't rate Exmouth House high enough. Amazing place and staff. Mum gets excellent care. The staff are always willing to help, nothing is ever difficult. Mum always looks well cared for and is smiling. Thank you so much.
15 January 2024
All of the staff have been so helpful to my brother-in-law. he can be difficult and stubborn but they handle him with fortitude and great humour. He grew to be very fond of everyone who tended to his needs. So well done to all involved.
29 December 2023
A lovely party today and the residents choir were fantastic. Everyone looked Christmassy in their jumpers, cosy and comfy - I was Alfie McFluff the elf - very funny. I loved the atmosphere, buzzing and festive. The Christmas cake was delicious too. Thank you to all the staff- once again you have all worked so hard Merry Christmas to you all.
06 December 2023
The level of care hs been excellent and the resident constantly confirms this. A very safe and secure environment.
27 November 2023
The staff and management treated my uncle with kindness and dignity in the few months he was with them. We felt that he was safe, comfortable, and content. Their care was exemplary. Thank you all.
22 November 2023
My mum became a resident at Exmouth House back in May this year. I was dreading leaving her somewhere that I didn't really know. However, all my fears were short-lived as the care she receives is absolutely amazing. All the staff are so lovely and nothing is too much trouble. What I like is you can just turn up to visit, no appointment time is required. My mum is happy at Exmouth House, which is a huge relief. My mum gets the care she needs, which is something I can no longer do. They do so many fun activities and go on trips out. I would highly recommend Exmouth House if you have a loved one with dementia, it's a lovely home.
07 November 2023
My mother who suffers from vascular dementia plus Alzheimer's is very happy in Exmouth House. She constantly praises the staff and says how happy she is. I found the staff to be very welcoming and caring. They keep me informed of any health issues and also of any treatment given. I am also involved with any problems or difficulties arising in her daily life. It is really reassuring to be involved in my mother's care whilst knowing her care is first class. I appreciate all the care and support from all of the staff at Exmouth House.
31 October 2023
My mum came in for respite for 2 weeks and really enjoyed herself and joined in all the activities, the staff and management are excellent and very supportive whilst in the home and even when Mum is at home, they well deserve to have an outstanding home.
06 May 2023
After looking after my wife for 3 years she required care that I could not deliver as her illness progressed. Initially, respite, moving on to full residential, was supplied from early March 2023 at Exmouth House. We were extremely fortunate that capacity was available at that particular time. Since the first day it has been a very positive experience indeed. Due to her illness, she is "high maintenance" where personal hygiene is concerned. This is dealt with in a very professional and sympathetic manner. There is always a member of staff available to do "the necessary". In fact, the number of staff on duty at any one time is impressive. By my wife moving into Exmouth House a huge burden has been lifted off my shoulders and to know she is cared for in a really pleasant environment by caring people is fantastically reassuring. Being part of a charitable trust gives even more confidence regarding the long-term future. A very big thank you to the manager and staff.
11 January 2023
With advanced dementia, my mother needed looking after in a home near to us. All the staff did their best to make her welcome. She immediately loved the staff, the food and the activities that she could cope with. When she had a fall, the staff were wonderful in their assistance through the hospital experience. (The hospital were less capable.) On her return, she was less mobile and needed to move to a downstairs room, the Manager, the Care Leader and others made this simple and happy. As her health declined, she had loving and respectful treatment from everyone, especially the Care Leader, another Care Lead and a Carer. When she became bedbound she was respectfully and lovingly treated including basic and unpleasant tasks by these people as well as Carers in particular and others. A member of staff from housekeeping needs a special mention for her personal loving support. It was also relaxed and easy dealing with admin through the Home Administrator. The best last year she could have had! Thank you.
04 November 2022
The staff are wonderful, very caring and compassionate and are treating my mum with dignity - nothing is too much trouble. As this is all new to my sister and myself, we have many questions and queries which are answered promptly with a smile and provide reassurance. Mum's personal care is well provided for and they are attentive to her dietary needs which helps her to enjoy the food. There are plenty of activities available if you want to get involved. Her room is nice and well-equipped. The past few weeks have been incredibly stressful and worrying and Exmouth House have helped in some small way to relieve some of the stress. They are very welcoming to visitors and do not have strict visiting times. I have been nothing but impressed with what I have seen and am extremely grateful for the care and support the team provide - thank you.
04 October 2022
My mother's personal care is so much improved - diet, hair, nails and general cleanliness. She has also slightly improved with her interaction and conversation. The manager was great in helping us facilitate transfer from hospital to place in the home, guiding us through the procedure.
14 September 2022
My mother's cousin needed to move into a care home with provision for dementia with some urgency. I visited Exmouth house on Thursday and the manager arranged for an assessment to be done the following Monday. Mum's cousin was able to move in on Tuesday and everything was carried out efficiently and calmly. Mum's cousin seems to have settled in well during the past 3 weeks and says that the food is nice. She has been invited to go on a trip out. The staff have been very obliging and helpful with any requests or questions I have had, giving me peace of mind from Day 1.
08 December 2021
Myself and my brother visited mum who has recently become a resident. We were both so pleased to see how in a short time mum had settled very well. It was a difficult decision to make as a family to put mum into care, but Dad could no longer cope and give her the support she needed as her dementia got worse. We were both impressed with the care that mum has received, and the care and support all the staff have given Dad, to help him come to terms with seeing his wife in care has been amazing. As my brother and I both live away visits are limited, but we're both confident mum is cared for 24hrs a day. Over the three days we visited, mum was always clean and well presented, she praised the staff and the food to us. The house is clean, bright and friendly, and offers activities for the residents, which mum enjoys taking part in. The staff go above and beyond to support us as a family while also caring for mum. Overall we are very happy to have found Exmouth House for mum's dementia care.
25 August 2021
Dad was diagnosed with vascular dementia shortly before lockdown. We'd known there was something wrong, but it was still a shock. A series of falls and what seemed like a constant stream of hospital admissions and discharges followed. Mom was his principal carer. It became obvious that he needed 24-hour care. After looking at all the options and finding homes that just couldn't cope with his needs, we came across Exmouth House. Discharged from a stay in hospital direct to Exmouth House, he lived there about a year before he passed away. The care he received, the obvious joy he showed when staff came over, and the lovely things he said about the staff made an uncomfortable experience so much easier for all of us. Lockdown was difficult for everyone, but Exmouth House was always happy to give updates over the phone when visiting wasn't allowed and went to great lengths to keep everyone safe and well. Thank you for all your help, your happy smiles and for the love and care you all showed Dad.
03 August 2021
In late 2020, we were facing a problem. It was becoming more difficult to look after Mum within the family, and we thought that a care home was better suited for her needs. But, in the midst of a pandemic, how do you find the right one? We trawled websites and online reviews; we sought feedback from friends and relatives. You may see photos; you may even get to see videos, but there’s no way to get in, have a look around and make the judgment - “will mum be happy here?”. I asked many questions and welcomed the phone time and attention from the staff at Exmouth House to help overcome my fears and anxieties. In the end, it was late February before Mum went into Exmouth House. Was I worried? More like petrified! How did things go? Very smoothly. It took Mum a while to settle in. Now she is the Mum I remember and not the Mum I was caring for. She sings the praises of the staff and enjoys many of the social aspects. The last few months have been a win-win, especially for Mum.