Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Hilldales Residential Care Home

stars
stars 04 July 2024
After a difficult start in the dementia care system elsewhere, my father settled in quickly he is now happy, integrated and appreciated by the lovely staff. We are kept informed and knowing his medical needs are met is very comforting.
Review from P K (Daughter of Resident/Service User)
stars
stars 10 June 2024
My experience at Hilldales has been good and bad with my drink problem. But now I'm clean and sober after a couple of years. I feel really good in myself.
Review from A H (Resident / Service User)
stars
stars 10 June 2024
The care here is first-rate. Staff very courteous, very happy here.
Review from K D (Resident / Service User)
stars
stars 17 May 2024
Could not be happier with the staff at this care home. They look after my dad 24/7 and go above and beyond. The staff will contact me anytime my dad needs anything. When he wanted to add a TV channel to his room, they were really accommodating and had no problems with us getting it sorted.
Review from Jamie P (Son of Resident/Service User)
stars
stars 10 May 2024
Hilldale saved my life! I was an alcoholic when I was admitted. Frankly, I have no recollection of getting here but I came from a hospital where I had been for a while. My experience here has been amazing. I have received counselling sessions which have weaned me off the booze. Food is restaurant standard. Staff are caring and cheerful even in the face of provocation from residents. The staff are saints. The room is comfortable and regularly cleaned. Management of the home and residents is spot on. I would recommend this amazing sanctuary to anyone and everyone.
Review from Nick J (Resident / Service User)