Submit a Review for Kahala Court
Embankment Road, Kingsbridge, TQ7 1JN
View Full Details of Kahala CourtLatest Reviews for Kahala Court
12 March 2025
Our mother was a resident for over 4 years up until her recent death. She really felt as though this was her home and we as her family really appreciated the excellent care she received. This was especially apparent during the past weeks when her needs became much more demanding. The care and attention by the staff was second to none and showed a high degree of excellence and patience. We would also like to highlight the incredible level of support and comfort shown to family members during the final weeks. We wish to express our heartfelt thanks to the whole team at Kahala Court.
27 March 2024
My husband has had a week's respite. He enjoyed his stay and was very happy with his care. I’m glad he was well cared for. I would take him there for respite again. He was extremely happy and would like to go there again.
04 June 2021
Mum feels safe and well cared for at Kahala Court. This gives my family great peace of mind. Mum consistently praises the staff for their friendly manner, willingness to help, and caring attitude which I have also witnessed firsthand. Mum really enjoys the meals provided at Kahala which are tasty and nutritious. They cater well to her gluten-free diet. Staff have an efficient system of medication administration.
03 June 2021
Kahala Court is friendly, small and caring. We were very fortunate to have found a place for my mother. It was just very sad that in the end it was not for longer as she passed away there after only a couple of months at the age of 93.
03 June 2021
My mother-in-law has been treated with great care and respect throughout her stay in Kahala Court, especially recently having lost her husband who was also at the home. The staff are like a family to the residents and this love is what makes Kahala Court such a good place to live. The management and all the staff have kept residents safe and well and communicated with families at all stages of the pandemic. They are an exemplary team.
31 May 2021
Very satisfied with the level of care given to my mother. Staff are friendly and treat residents with courtesy. Medical needs take care of too.
31 May 2021
We, as a family, have been very happy with the care received for Mum. She is very happy here, enjoys the food and is looked after very well. She is quite content and appreciative if all that is done for her.
31 May 2021
Due to Covid, I have been unable to enter the house but the "pod", in which I visit my husband, is well organised and the staff are without fail polite, friendly and caring.
19 November 2020
My mother did not find it easy moving from independent living to residential care, but Kahala Court made her feel welcome and gave her a homely, warm and friendly environment to settle into. The staff are very accommodating and whilst respecting her privacy also encouraged her to join in a variety of things. As my mother's life drew to its end the care was second to none. I was very reassured that my mother's needs were well looked after. I certainly would recommend Kahala Court and it's great team of dedicated carers.
11 March 2020
When my mother moved into Kahala Court just over five years ago I was happy with the care being provided. However, over the past year, amid a change of ownership, several changes of manager and a high turnover of care staff, the quality of care she received declined worryingly. I have, regrettably, had to raise concerns with the Care Quality Commission over medical care and record-keeping which could have led to extremely serious consequences. When my mother passed away, aged 97, we received not one single word of condolence or sympathy from the management at Kahala Court. Therefore, while the home remains under its current ownership and management, I could not, in all honesty, recommend Kahala Court as a safe and caring environment which is a sad reflection of its changing standards over the past year.
25 February 2020
In the 17 months my mother-in-law has been a resident in Kahala Court, there have been only two issues - the home manager changed four times in less than 12 months. This has now stabilized. The other issue is the unreliability of the lift which broke down over Christmas and is still unreliable. My mother-in-law has settled well and is in good health for a 90-year-old. She is reminded to take her medication and eat regularly - things she used to forget, causing concern and worry for the family.
23 August 2018
Well established care home with experienced and caring staff. My mother receives close attention from all the staff who are generally most kind and supportive. The management team seem to be very hands-on and keep me in touch with my mum's needs and general well being. I would strongly recommend Kahala Court.
10 January 2018
Mum and dad are in Kahala Court for respite care. From the moment they arrived, they have been treated with utmost care and dignity. The overriding impression I have gathered in the past four weels is that the home provides a caring, safe and management work in conjunction with each other to put their resident's needs first. My parents love the staff (always fun) love the exceptional food and I am able to relax knowing that they are in a safe and happy environment.
23 November 2017
I came here to live permanently on April 18th, 2016 and settled down very quickly. My husband had died the previous year, I am partially-sighted and had recently suffered a minor stroke and other health problems. Up until June this year I needed no care except help with having a bath, but then I had a hip replacement. I then needed help with dressing and undressing (socks, pants and trousers) and getting in and out of bed. The night staff were extremely kind and helpful, also helping me on my visits to my ensuite bathroom during the night. I have noticed that staff have endless patience with residents suffering from dementia when they have tantrum-like outbursts or refuse to take their medication etc. We have had a new manager recently who is very good, friendly, approachable and we have had 2 helpful residents' meetings.
13 November 2017
Overall Kahala Court is a well run, caring and friendly home. The staff are considerate of resident's needs. The building is old and that brings its own difficulties. In particular, the heating system fails occasionally. Communications could be improved; requests and messages do not always get passed on at shift changes. Social activities are limited and those that are provided are repetitive. Residents are not taken out on trips.
07 November 2017
I am very satisfied with the care and consideration given to Mum and our family. Everyone makes us feel welcome and our comments are always welcomed by the management and staff.
30 October 2017
Mum and Dad have just celebrated their 70th Anniversary. As Mum is in the care home and Dad still lives at home, as a family, we came into Mum's home for the celebration. One of the staff made the cake at home the night before and another came in to help decorate the bedroom on her day off. When the cake was brought up at least 6 members of staff came up to the room with the cake. When we came back in the afternoon they came up with pots of tea for us all. They couldn't have done enough for Mum and Dad to make the day enjoyable for everyone involved. With Dementia and the staff, I would love to hear more staff ask Mum which she would like instead of saying "do you want your tea/coffee/food etc" as Mum would always say 'No', she didn't want it, as that is what Mum would say if she was able to, because she wouldn't want to bother anybody. I do want to say a big 'thank you' to everyone at Kahala for their assistance with Mum. It isn't easy to please everyone. Thank you.
29 June 2017
All of the staff at Kahala Court were fantastic with me and my dad. He was only there for a short while but they were so understanding and caring. They took him on the same day, I enquired without any hesitation and made all of us feel so welcome. Nothing was ever too much for them and they were very encouraging and supportive of my father and me. We couldn't have asked for a better experience. I would recommend Kahala Court to anyone!
07 June 2016
My 98 year old father has had the kindest of attention at Kahala Court. He was not an easy man to deal with but was treated with the utmost respect. The carers go out of their way to please the residents and dad thought they were kind an helpful. The home itself is beautifully maintained, very cosy and clean. It was nice to be encouraged to visit at any time I liked, nothing to hide there. His end of life care was exceptional and he passed away peacefully.
26 January 2016
The guilt feeling you have when encouraging your mum to go into care is overwhelming but everyone from day one, the staff, the jolly atmosphere and the general ambience of the care home, removes most of that guilt. My mum is looked after so well and always has a smile on her face when I visit. It has taken no time at all for her to feel comfortable and safe. All the anxiety and depression she has suffered over the previous 6 months has completely disappeared. I enjoy visiting every day and the staff go out of their way to make you feel at home. Even my teenage son has visited on his own and feels very comfortable.....no "old people smell" as he would say, which is testament to the efforts of the staff.
Latest Reviews for Kahala Court
12 March 2025
Our mother was a resident for over 4 years up until her recent death. She really felt as though this was her home and we as her family really appreciated the excellent care she received. This was especially apparent during the past weeks when her needs became much more demanding. The care and attention by the staff was second to none and showed a high degree of excellence and patience. We would also like to highlight the incredible level of support and comfort shown to family members during the final weeks. We wish to express our heartfelt thanks to the whole team at Kahala Court.
27 March 2024
My husband has had a week's respite. He enjoyed his stay and was very happy with his care. I’m glad he was well cared for. I would take him there for respite again. He was extremely happy and would like to go there again.
04 June 2021
Mum feels safe and well cared for at Kahala Court. This gives my family great peace of mind. Mum consistently praises the staff for their friendly manner, willingness to help, and caring attitude which I have also witnessed firsthand. Mum really enjoys the meals provided at Kahala which are tasty and nutritious. They cater well to her gluten-free diet. Staff have an efficient system of medication administration.
03 June 2021
Kahala Court is friendly, small and caring. We were very fortunate to have found a place for my mother. It was just very sad that in the end it was not for longer as she passed away there after only a couple of months at the age of 93.
03 June 2021
My mother-in-law has been treated with great care and respect throughout her stay in Kahala Court, especially recently having lost her husband who was also at the home. The staff are like a family to the residents and this love is what makes Kahala Court such a good place to live. The management and all the staff have kept residents safe and well and communicated with families at all stages of the pandemic. They are an exemplary team.
31 May 2021
Very satisfied with the level of care given to my mother. Staff are friendly and treat residents with courtesy. Medical needs take care of too.
31 May 2021
We, as a family, have been very happy with the care received for Mum. She is very happy here, enjoys the food and is looked after very well. She is quite content and appreciative if all that is done for her.
31 May 2021
Due to Covid, I have been unable to enter the house but the "pod", in which I visit my husband, is well organised and the staff are without fail polite, friendly and caring.
19 November 2020
My mother did not find it easy moving from independent living to residential care, but Kahala Court made her feel welcome and gave her a homely, warm and friendly environment to settle into. The staff are very accommodating and whilst respecting her privacy also encouraged her to join in a variety of things. As my mother's life drew to its end the care was second to none. I was very reassured that my mother's needs were well looked after. I certainly would recommend Kahala Court and it's great team of dedicated carers.
11 March 2020
When my mother moved into Kahala Court just over five years ago I was happy with the care being provided. However, over the past year, amid a change of ownership, several changes of manager and a high turnover of care staff, the quality of care she received declined worryingly. I have, regrettably, had to raise concerns with the Care Quality Commission over medical care and record-keeping which could have led to extremely serious consequences. When my mother passed away, aged 97, we received not one single word of condolence or sympathy from the management at Kahala Court. Therefore, while the home remains under its current ownership and management, I could not, in all honesty, recommend Kahala Court as a safe and caring environment which is a sad reflection of its changing standards over the past year.
25 February 2020
In the 17 months my mother-in-law has been a resident in Kahala Court, there have been only two issues - the home manager changed four times in less than 12 months. This has now stabilized. The other issue is the unreliability of the lift which broke down over Christmas and is still unreliable. My mother-in-law has settled well and is in good health for a 90-year-old. She is reminded to take her medication and eat regularly - things she used to forget, causing concern and worry for the family.
23 August 2018
Well established care home with experienced and caring staff. My mother receives close attention from all the staff who are generally most kind and supportive. The management team seem to be very hands-on and keep me in touch with my mum's needs and general well being. I would strongly recommend Kahala Court.
10 January 2018
Mum and dad are in Kahala Court for respite care. From the moment they arrived, they have been treated with utmost care and dignity. The overriding impression I have gathered in the past four weels is that the home provides a caring, safe and management work in conjunction with each other to put their resident's needs first. My parents love the staff (always fun) love the exceptional food and I am able to relax knowing that they are in a safe and happy environment.
23 November 2017
I came here to live permanently on April 18th, 2016 and settled down very quickly. My husband had died the previous year, I am partially-sighted and had recently suffered a minor stroke and other health problems. Up until June this year I needed no care except help with having a bath, but then I had a hip replacement. I then needed help with dressing and undressing (socks, pants and trousers) and getting in and out of bed. The night staff were extremely kind and helpful, also helping me on my visits to my ensuite bathroom during the night. I have noticed that staff have endless patience with residents suffering from dementia when they have tantrum-like outbursts or refuse to take their medication etc. We have had a new manager recently who is very good, friendly, approachable and we have had 2 helpful residents' meetings.
13 November 2017
Overall Kahala Court is a well run, caring and friendly home. The staff are considerate of resident's needs. The building is old and that brings its own difficulties. In particular, the heating system fails occasionally. Communications could be improved; requests and messages do not always get passed on at shift changes. Social activities are limited and those that are provided are repetitive. Residents are not taken out on trips.
07 November 2017
I am very satisfied with the care and consideration given to Mum and our family. Everyone makes us feel welcome and our comments are always welcomed by the management and staff.
30 October 2017
Mum and Dad have just celebrated their 70th Anniversary. As Mum is in the care home and Dad still lives at home, as a family, we came into Mum's home for the celebration. One of the staff made the cake at home the night before and another came in to help decorate the bedroom on her day off. When the cake was brought up at least 6 members of staff came up to the room with the cake. When we came back in the afternoon they came up with pots of tea for us all. They couldn't have done enough for Mum and Dad to make the day enjoyable for everyone involved. With Dementia and the staff, I would love to hear more staff ask Mum which she would like instead of saying "do you want your tea/coffee/food etc" as Mum would always say 'No', she didn't want it, as that is what Mum would say if she was able to, because she wouldn't want to bother anybody. I do want to say a big 'thank you' to everyone at Kahala for their assistance with Mum. It isn't easy to please everyone. Thank you.
29 June 2017
All of the staff at Kahala Court were fantastic with me and my dad. He was only there for a short while but they were so understanding and caring. They took him on the same day, I enquired without any hesitation and made all of us feel so welcome. Nothing was ever too much for them and they were very encouraging and supportive of my father and me. We couldn't have asked for a better experience. I would recommend Kahala Court to anyone!
07 June 2016
My 98 year old father has had the kindest of attention at Kahala Court. He was not an easy man to deal with but was treated with the utmost respect. The carers go out of their way to please the residents and dad thought they were kind an helpful. The home itself is beautifully maintained, very cosy and clean. It was nice to be encouraged to visit at any time I liked, nothing to hide there. His end of life care was exceptional and he passed away peacefully.
26 January 2016
The guilt feeling you have when encouraging your mum to go into care is overwhelming but everyone from day one, the staff, the jolly atmosphere and the general ambience of the care home, removes most of that guilt. My mum is looked after so well and always has a smile on her face when I visit. It has taken no time at all for her to feel comfortable and safe. All the anxiety and depression she has suffered over the previous 6 months has completely disappeared. I enjoy visiting every day and the staff go out of their way to make you feel at home. Even my teenage son has visited on his own and feels very comfortable.....no "old people smell" as he would say, which is testament to the efforts of the staff.