Latest Reviews for Netherhayes
08 July 2024
Netherhayes has a homely feel and the staff are varied and friendly. We visit my partner's dad very regularly and we are always greeted with a friendly smile. The care staff are very patient and kind to residents, even in very trying situations. The location is ideal - a short wheelchair push to the seafront and the many cafes, so it's easy for us to take Dad out. We are very happy with the choice we made.
08 July 2024
Dad has been in here for about five weeks. He has settled in ok, the staff are very attentive, there is a good selection of food although Dad has lost his appetite. He spends most of his time in the conservatory. Dad being in here has given me peace of mind.
02 May 2024
My mum is happy and content at Netherhayes and in general is well cared for. Netherhayes has just celebrated her 104th birthday in fine style and she enjoyed it tremendously with a party with a singer and lovely food.
29 April 2024
The family were very worried about Mum having to go into a home, however, all their worries have gone since Mum has been in Netherhayes! She appears very happy here and the staff are very caring.
23 April 2024
My personal feelings are as listed below, these are agreed with my personal family. All the staff are very caring to my wife, for which I am very grateful.
19 April 2024
My mother has been a resident at Netherhayes for just over seven years. Throughout this time the quality of care has never diminished and remains excellent to date. I’ve witnessed first-hand the team’s compassion, empathy, professionalism and great care towards my mother and indeed to all residents. The standard of cleanliness throughout the home is high as is the attention to personal hygiene both for staff and residents. The meals are good quality and varied with residents choosing what suits their pallets. Activities range from crafts, armchair exercises and games, singing along with some of the musicians who visit regularly or going on outings, for example to the Donkey Sanctuary - a particular favourite of my mother’s. I’m welcomed warmly each time I visit and always get a call if there are any issues needing my attention. My mother often tells me how happy she is to be at Netherhayes and that’s all I need to hear!
09 April 2024
My mother joined Netherhayes Care Home in June 2021. She has dementia and over the past 2.5 years, this has deteriorated. The level of care shown to my mum has never wavered. The care staff has a friendly outlook and respect for the residents they lovingly look after. My mum is very happy in the home and has a lovely smile for all the staff, carers and management. She loves it when they interact with her. I feel this has been a happy time for her.
12 March 2024
There is always a warm welcome from all staff. The home is always very clean. It is well decorated. My husband gets good care from the carers. They are always willing to help. He is always clean and dressed appropriately. He enjoys the food and offered an alternative if it's something he does not like. There are plenty of activities to join in. He has been on many outings outside the home.
08 March 2024
A happy, well-run home. In fact, it really is a home-from-home. Well done everyone. Thank you.
08 March 2024
My husband has only been a resident for a short while and have found him quite happy to be here. The staff are very good, helpful and friendly.
04 March 2024
I find the home of a good standard, but the dining room is too small for the amount of residents and the shower room needs updating or divided so the toilet can be used when someone is showering.
05 January 2024
Netherhayes are fantastic, I really can not rate this home enough in the short amount of space I have here. All the staff make the residents feel special by the individual care and attention they receive and are led by the fantastic manager. My dad enjoys the lovely cooked food, along with the daily entertainment of singers, games, crafts, days out etc. Xmas day 2023 was a delight, so much effort went in by all the team to make it special and not one resident went without a gift from Santa. The residents visited otter nurseries on the lead up to Xmas and carried out so many decorations and Xmas arts/crafts to really get both the residents and staff alike into the Xmas spirit. The atmosphere on the big day really was quite emotional and I couldn't ask for a better place for my dad to be and can rest at night knowing he's in such fantastic hands. As a staff member told me 'we treat all our residents as if they are family' and honestly, it shows!
23 December 2022
Well, where do I start? The care that has been given to my father has been absolutely exemplary. The care shown to me and my two sisters went above and beyond their remit and supported us all until the end. The staff spoke highly of Dad and nothing was too much trouble for them. All done with a smile. One member of staff needs special mention. She put my father before her own family member who was very unwell at the time. She came back to the home to say her goodbyes and then went back to be with her family. Other members of staff stayed to be there for us even though they were not on shift. We felt very much part of a truly wonderful family. They all have a heart of gold and have been privileged to have met them despite under such circumstances.
05 December 2022
My father-in-law has been on respite in Netherhayes. The home is superb. The staff are welcoming, supportive and so very caring. Their reassurance has helped so very much. The team are doing everything they can to make the stay bespoke for him. He is well looked after and he enjoys the food which is varied and fresh. The activities are amazing. The visit from the wildlife centre was a particular hit.
22 June 2022
My experience in this home has been excellent. This is mainly due to the friendliness of the staff and their helpfulness. The home is always clean and tidy.
21 June 2022
Very well looked after, can't want anything. Always someone there just to chat or have a hug. Home from home.
20 June 2022
I'm very happy here. The staff are ever so caring. They threw a big party for my 102nd birthday, it was wonderful.
13 June 2022
Staff are very helpful when my needs changed. They moved me to a better room to be able to use a hoist. Staff are very friendly and nothing is too much trouble.
13 June 2022
Very good home, my bedroom is lovely, food is very good.
13 June 2022
Food is excellent, the chef is very good. All the staff are very good, I am very happy here.
Latest Reviews for Netherhayes
08 July 2024
Netherhayes has a homely feel and the staff are varied and friendly. We visit my partner's dad very regularly and we are always greeted with a friendly smile. The care staff are very patient and kind to residents, even in very trying situations. The location is ideal - a short wheelchair push to the seafront and the many cafes, so it's easy for us to take Dad out. We are very happy with the choice we made.
08 July 2024
Dad has been in here for about five weeks. He has settled in ok, the staff are very attentive, there is a good selection of food although Dad has lost his appetite. He spends most of his time in the conservatory. Dad being in here has given me peace of mind.
02 May 2024
My mum is happy and content at Netherhayes and in general is well cared for. Netherhayes has just celebrated her 104th birthday in fine style and she enjoyed it tremendously with a party with a singer and lovely food.
29 April 2024
The family were very worried about Mum having to go into a home, however, all their worries have gone since Mum has been in Netherhayes! She appears very happy here and the staff are very caring.
23 April 2024
My personal feelings are as listed below, these are agreed with my personal family. All the staff are very caring to my wife, for which I am very grateful.
19 April 2024
My mother has been a resident at Netherhayes for just over seven years. Throughout this time the quality of care has never diminished and remains excellent to date. I’ve witnessed first-hand the team’s compassion, empathy, professionalism and great care towards my mother and indeed to all residents. The standard of cleanliness throughout the home is high as is the attention to personal hygiene both for staff and residents. The meals are good quality and varied with residents choosing what suits their pallets. Activities range from crafts, armchair exercises and games, singing along with some of the musicians who visit regularly or going on outings, for example to the Donkey Sanctuary - a particular favourite of my mother’s. I’m welcomed warmly each time I visit and always get a call if there are any issues needing my attention. My mother often tells me how happy she is to be at Netherhayes and that’s all I need to hear!
09 April 2024
My mother joined Netherhayes Care Home in June 2021. She has dementia and over the past 2.5 years, this has deteriorated. The level of care shown to my mum has never wavered. The care staff has a friendly outlook and respect for the residents they lovingly look after. My mum is very happy in the home and has a lovely smile for all the staff, carers and management. She loves it when they interact with her. I feel this has been a happy time for her.
12 March 2024
There is always a warm welcome from all staff. The home is always very clean. It is well decorated. My husband gets good care from the carers. They are always willing to help. He is always clean and dressed appropriately. He enjoys the food and offered an alternative if it's something he does not like. There are plenty of activities to join in. He has been on many outings outside the home.
08 March 2024
A happy, well-run home. In fact, it really is a home-from-home. Well done everyone. Thank you.
08 March 2024
My husband has only been a resident for a short while and have found him quite happy to be here. The staff are very good, helpful and friendly.
04 March 2024
I find the home of a good standard, but the dining room is too small for the amount of residents and the shower room needs updating or divided so the toilet can be used when someone is showering.
05 January 2024
Netherhayes are fantastic, I really can not rate this home enough in the short amount of space I have here. All the staff make the residents feel special by the individual care and attention they receive and are led by the fantastic manager. My dad enjoys the lovely cooked food, along with the daily entertainment of singers, games, crafts, days out etc. Xmas day 2023 was a delight, so much effort went in by all the team to make it special and not one resident went without a gift from Santa. The residents visited otter nurseries on the lead up to Xmas and carried out so many decorations and Xmas arts/crafts to really get both the residents and staff alike into the Xmas spirit. The atmosphere on the big day really was quite emotional and I couldn't ask for a better place for my dad to be and can rest at night knowing he's in such fantastic hands. As a staff member told me 'we treat all our residents as if they are family' and honestly, it shows!
23 December 2022
Well, where do I start? The care that has been given to my father has been absolutely exemplary. The care shown to me and my two sisters went above and beyond their remit and supported us all until the end. The staff spoke highly of Dad and nothing was too much trouble for them. All done with a smile. One member of staff needs special mention. She put my father before her own family member who was very unwell at the time. She came back to the home to say her goodbyes and then went back to be with her family. Other members of staff stayed to be there for us even though they were not on shift. We felt very much part of a truly wonderful family. They all have a heart of gold and have been privileged to have met them despite under such circumstances.
05 December 2022
My father-in-law has been on respite in Netherhayes. The home is superb. The staff are welcoming, supportive and so very caring. Their reassurance has helped so very much. The team are doing everything they can to make the stay bespoke for him. He is well looked after and he enjoys the food which is varied and fresh. The activities are amazing. The visit from the wildlife centre was a particular hit.
22 June 2022
My experience in this home has been excellent. This is mainly due to the friendliness of the staff and their helpfulness. The home is always clean and tidy.
21 June 2022
Very well looked after, can't want anything. Always someone there just to chat or have a hug. Home from home.
20 June 2022
I'm very happy here. The staff are ever so caring. They threw a big party for my 102nd birthday, it was wonderful.
13 June 2022
Staff are very helpful when my needs changed. They moved me to a better room to be able to use a hoist. Staff are very friendly and nothing is too much trouble.
13 June 2022
Very good home, my bedroom is lovely, food is very good.
13 June 2022
Food is excellent, the chef is very good. All the staff are very good, I am very happy here.