Latest Reviews for The Rock
31 January 2025
The personal interest is the residents.
24 September 2024
The staff here are all very kind and caring, they strive to be as helpful as they can something that my family really appreciate as we live some distance away. Whenever I have asked for some help they have been most obliging and I can't thank everyone there enough for this. I know my father appreciates all the help too especially the little trips out and the chats he has with the team. Thank you.
17 October 2023
My aunts came to the Rock together as they’d been all their lives sharing a home since birth, they were kept together here from 2017 until 2018 when one of my aunts passed away and the other is still in the Rock receiving the very best of care possible. All staff and management are so kind and caring and really get to know each resident to such an extent they have become family to both my aunts for which we are so grateful as they have needed and still do that intricate care delivered to them with fondness. Thank you to all of you.
17 October 2023
My father (96) has now been at The Rock for a year and previously my father-in-law had also been a resident there. Every aspect of my father's care is catered for, even if he sometimes does not appreciate that, but no change there in his character. The staff are always helpful and give care and understanding. The home is just that, a home rather than an institution as some large care homes seem to be. The small number of residents gives a genuine feeling of being at home I could not want anything more for him. So I would recommend The Rock to anyone looking for a safe and pleasant place for a loved one to live.
13 October 2023
What a lovely care home. Beautifully decorated, scrupulously clean, and staffed with experienced, caring, and dedicated people who always have time for the people in their care and their families. Although not a topic any of us likes to dwell on too long, I must tell everyone how compassionate, devoted, and dedicated the managers and all The Rock staff were in the final stages of my mother's life. She was a resident at The Rock from January 2022 until she died, in her room at The Rock, in September 2023, surrounded with kind and caring staff who had become her dear and loving friends. She was 98 years old. She loved every minute of her time there. Towards the end of her stay, even when her health deteriorated significantly, requiring the provision of care around the clock, every effort was made to make my mother feel comfortable, protected, and loved. I can't recommend this care home more highly.
30 August 2023
I love it here, the staff are very helpful for my needs, nothing is too much trouble for them. Food is all homemade. It is very warm and welcoming. We have an activities afternoon. Plus a sing-song afternoon as well.
21 July 2023
Absolutely fabulous home, with the best staff team. Super carers might be the best way to describe them. Good food, friendly and nice atmosphere, unlike so many other homes I have visited in my personal and professional career, as Head of Commissioning for local government and the NHS. If you have to use a care home this is the one.
19 June 2023
This has been a wonderful experience. I had very low expectations of what we would find for my dad and stepmum, who both needed respite care at the same time. We feel completely blessed to have secured them a shared room at The Rock. It’s an incredible relief to see them both thriving - they are both happy, safe and so incredibly well looked after by the manager and his team. The staff work together excellently - they appear to be a happy and valued team, led brilliantly by the manager. They exude kindness and warmth to residents and families alike. The home is beautifully kept and my dad cannot believe his luck with the food. He and his wife have both put on lots of the weight that they really needed to regain. Nothing seems to be too much trouble for this team! We cannot recommend it highly enough.
25 March 2023
A lovely care home with spacious and clean rooms, wonderful staff and a happy and caring atmosphere. My mother in her mid-nineties has been here for a while and the staff are attentive, polite and gentle. She is well looked after and they keep us children informed of her progress, food consumption and general well-being. The management and staff are always welcoming and accommodating with visits at short notice and always take time to discuss my mother's condition.
17 March 2023
When we were called for Mum because she was so poorly, the home carried out our family's wishes by not having her put in hospital. Find all the team very professional caring and friendly. Always keeps us informed of any concerns they have for Mum and will answer our questions. Mum needs care and I know that she is receiving the best care from all the staff.
16 March 2023
The home is always clean and tidy and is nicely decorated throughout. The staff are friendly, attentive and professional and I feel my mum has a good relationship with them all. They do their best for my mum.
15 March 2023
All aspects of my aunt's care are excellent. The staff are always welcoming when I visit and I am kept up to date with my aunt's health and other needs. Staff are very professional and very responsive to caring for people with dementia. I can thoroughly recommend this home.
14 March 2023
The owners and staff are caring, kind people who do their best to make sure my mother is comfortable and if there is anything the matter, our family is always kept informed of the situation and of any developments.
10 March 2023
Due to Covid restrictions, I did not see very much of my aunt for the last couple of years but the staff were very good at keeping me fully informed about her wellbeing and included me in all decisions regarding her health care. I have always found the home to be well managed and the residents receive personal interaction and care from all the staff.
01 March 2023
My mum was placed at The Rock Care Home for rehabilitation after a stroke. We could not have wished for a better place, all the staff were very friendly. The home itself was very clean we could not fault it in anyway.
01 March 2023
Oh my god, this home is amazing from the first time we stepped in. Lovely staff nothing is too much trouble. If you are looking at these reviews because you need to use this service to make a choice for your loved ones please don’t look at anymore. This is the place to put them and got you to have the peace of mind for and excellent care from The Rock. Oh, and ask to see the food menu! You will want to move in yourself My family are so proud that Mum had quality time here it was like home from home.
28 February 2023
The Rock is a lovely care home. Always clean, warm and friendly. The residents are always well dressed, clean and neatly turned out and very well attended to. Any health issues are dealt with immediately. The meals are homemade and always smell and look delicious. It is very homely at The Rock, as it is a small home only accommodating 11/12 residents. The staff are always friendly and helpful. I feel extremely happy with the level of care that my mum receives here. I am so pleased that I have such a lovely care home on my doorstep.
28 February 2023
The Rock is a fantastic facility. Staff are fabulous nothing too much trouble for them. Highly recommend The Rock if you need nursing care or respite care. Food is all home-cooked, home from home so homely at The Rock.
Latest Reviews for The Rock
31 January 2025
The personal interest is the residents.
24 September 2024
The staff here are all very kind and caring, they strive to be as helpful as they can something that my family really appreciate as we live some distance away. Whenever I have asked for some help they have been most obliging and I can't thank everyone there enough for this. I know my father appreciates all the help too especially the little trips out and the chats he has with the team. Thank you.
17 October 2023
My aunts came to the Rock together as they’d been all their lives sharing a home since birth, they were kept together here from 2017 until 2018 when one of my aunts passed away and the other is still in the Rock receiving the very best of care possible. All staff and management are so kind and caring and really get to know each resident to such an extent they have become family to both my aunts for which we are so grateful as they have needed and still do that intricate care delivered to them with fondness. Thank you to all of you.
17 October 2023
My father (96) has now been at The Rock for a year and previously my father-in-law had also been a resident there. Every aspect of my father's care is catered for, even if he sometimes does not appreciate that, but no change there in his character. The staff are always helpful and give care and understanding. The home is just that, a home rather than an institution as some large care homes seem to be. The small number of residents gives a genuine feeling of being at home I could not want anything more for him. So I would recommend The Rock to anyone looking for a safe and pleasant place for a loved one to live.
13 October 2023
What a lovely care home. Beautifully decorated, scrupulously clean, and staffed with experienced, caring, and dedicated people who always have time for the people in their care and their families. Although not a topic any of us likes to dwell on too long, I must tell everyone how compassionate, devoted, and dedicated the managers and all The Rock staff were in the final stages of my mother's life. She was a resident at The Rock from January 2022 until she died, in her room at The Rock, in September 2023, surrounded with kind and caring staff who had become her dear and loving friends. She was 98 years old. She loved every minute of her time there. Towards the end of her stay, even when her health deteriorated significantly, requiring the provision of care around the clock, every effort was made to make my mother feel comfortable, protected, and loved. I can't recommend this care home more highly.
30 August 2023
I love it here, the staff are very helpful for my needs, nothing is too much trouble for them. Food is all homemade. It is very warm and welcoming. We have an activities afternoon. Plus a sing-song afternoon as well.
21 July 2023
Absolutely fabulous home, with the best staff team. Super carers might be the best way to describe them. Good food, friendly and nice atmosphere, unlike so many other homes I have visited in my personal and professional career, as Head of Commissioning for local government and the NHS. If you have to use a care home this is the one.
19 June 2023
This has been a wonderful experience. I had very low expectations of what we would find for my dad and stepmum, who both needed respite care at the same time. We feel completely blessed to have secured them a shared room at The Rock. It’s an incredible relief to see them both thriving - they are both happy, safe and so incredibly well looked after by the manager and his team. The staff work together excellently - they appear to be a happy and valued team, led brilliantly by the manager. They exude kindness and warmth to residents and families alike. The home is beautifully kept and my dad cannot believe his luck with the food. He and his wife have both put on lots of the weight that they really needed to regain. Nothing seems to be too much trouble for this team! We cannot recommend it highly enough.
25 March 2023
A lovely care home with spacious and clean rooms, wonderful staff and a happy and caring atmosphere. My mother in her mid-nineties has been here for a while and the staff are attentive, polite and gentle. She is well looked after and they keep us children informed of her progress, food consumption and general well-being. The management and staff are always welcoming and accommodating with visits at short notice and always take time to discuss my mother's condition.
17 March 2023
When we were called for Mum because she was so poorly, the home carried out our family's wishes by not having her put in hospital. Find all the team very professional caring and friendly. Always keeps us informed of any concerns they have for Mum and will answer our questions. Mum needs care and I know that she is receiving the best care from all the staff.
16 March 2023
The home is always clean and tidy and is nicely decorated throughout. The staff are friendly, attentive and professional and I feel my mum has a good relationship with them all. They do their best for my mum.
15 March 2023
All aspects of my aunt's care are excellent. The staff are always welcoming when I visit and I am kept up to date with my aunt's health and other needs. Staff are very professional and very responsive to caring for people with dementia. I can thoroughly recommend this home.
14 March 2023
The owners and staff are caring, kind people who do their best to make sure my mother is comfortable and if there is anything the matter, our family is always kept informed of the situation and of any developments.
10 March 2023
Due to Covid restrictions, I did not see very much of my aunt for the last couple of years but the staff were very good at keeping me fully informed about her wellbeing and included me in all decisions regarding her health care. I have always found the home to be well managed and the residents receive personal interaction and care from all the staff.
01 March 2023
My mum was placed at The Rock Care Home for rehabilitation after a stroke. We could not have wished for a better place, all the staff were very friendly. The home itself was very clean we could not fault it in anyway.
01 March 2023
Oh my god, this home is amazing from the first time we stepped in. Lovely staff nothing is too much trouble. If you are looking at these reviews because you need to use this service to make a choice for your loved ones please don’t look at anymore. This is the place to put them and got you to have the peace of mind for and excellent care from The Rock. Oh, and ask to see the food menu! You will want to move in yourself My family are so proud that Mum had quality time here it was like home from home.
28 February 2023
The Rock is a lovely care home. Always clean, warm and friendly. The residents are always well dressed, clean and neatly turned out and very well attended to. Any health issues are dealt with immediately. The meals are homemade and always smell and look delicious. It is very homely at The Rock, as it is a small home only accommodating 11/12 residents. The staff are always friendly and helpful. I feel extremely happy with the level of care that my mum receives here. I am so pleased that I have such a lovely care home on my doorstep.
28 February 2023
The Rock is a fantastic facility. Staff are fabulous nothing too much trouble for them. Highly recommend The Rock if you need nursing care or respite care. Food is all home-cooked, home from home so homely at The Rock.