Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Summerhayes Care Home Ltd

stars
stars 25 April 2025
My Mum has blossomed since living at Summerhayes due to the wonderful care that Summerhayes provide. Summerhayes provide not only excellent care by experienced, extremely dedicated, and caring staff, but a programme of fantastic activities, including trips out to various venues. My Mum loves living at Summerhayes, feels at home, feels secure, and so happy. It's a joy to see my Mum so happy in a home where staff take the time to know and understand the needs of every individual resident. I can't recommend Summerhayes highly enough. I would give Summerhayes ten stars if I could for all aspects of the amazing care that all of the staff at Summerhayes have given to my Mum.
Review from H C (Daughter of Resident/Service User)
stars
stars 04 February 2025
My mum has been a resident at Summerhayes Care Home since February 2023. We chose Summerhayes as it came highly recommended by close friends and we are so glad we did. The care is exceptional, the setting is lovely. The staff are just wonderful and so caring and professional. My Mum was very very anxious about the move to a care home but she has been so happy here. The team take time and every effort to really get to know each resident and care for them on a personal and individual level. I would recommend Summerhayes to anybody without hesitation.
Review from K H (Daughter of Resident/Service User)