Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Susan Day Residential Home

stars
stars 24 July 2024
The standard of care at Susan Day is consistently high. The residents are treated as individuals with care and respect. The atmosphere is friendly and homely and visitors are welcomed anytime. Our mum could not be anywhere better.
Review from Kate P (Daughter of Resident/Service User)
stars
stars 19 July 2024
I think Susan Day Residential Home is a wonderful place. The home itself is clean and well-maintained. It has a lovely garden for the residents to enjoy. The staff are well trained, friendly and have the best interest of the residents in mind at all times. There is always a full schedule of activities and trips for those who are able to take part. Mum is so lucky to be there. Thank you!
Review from Mike G (Son of Resident/Service User)
stars
stars 30 October 2023
The staff are very attentive, answer bells swiftly and offer a lot of choice to residents regarding meals, activities and care routine. There's always time for personalised attention and the carers take time to consider residents' preferences. The food is good and varied (also there's a bar!) and there are often outings.
Review from L M (Daughter of Resident/Service User)
stars
stars 25 October 2023
Marvellous Care home. Staff are really caring, always cheerful and treat their residents with the utmost respect. Lots of activities are arranged for those who wish to participate. Residents are well-fed and watered and they even have a bar! Highly recommend, if ever I need to move into a care home, Susan Day is the one I would choose.
Review from Philip H (Son of Resident/Service User)