Totnes Road, South Brent, TQ10 9JN
View Full Details of Windward HouseI was very impressed with the genuine care shown by the staff for my mother. She passed away a few days ago, having been at Windward for about 15 months. All the staff seemed to be there because they genuinely cared. The staff also cared for we relatives, often offering us tea or coffee. Her room was nice, adequately warm. I am not experienced with care homes, so my review is not comparative. With my cynical hat on, I'd assumed the home would increase its charges once Mum was stuck there, but I was wrong. The charge remained the same, which I was impressed with, suggesting genuine care rather than care for profit.
We put Mother in for a week's respite care in September and couldn't be happier with the level of care and attention she received. Mother has been enthused about the placement ever since and although we obviously want to keep her at home, she's actually started to nudge us to get another break. I'd thoroughly recommend the home for the compassion and care levels received. Well done guys and thank you.
Not a place I would recommend. My dad's stay was not the best. Not encouraged to come out of the room, even though he is a social person. Some Meds were missed for 2 weeks. Staff were always cheerful, but it's the care that's important. Not very happy overall.
From start to finish the stay here has been comfortable and hassle-free. I have not needed to call on the staff much at all but have been checked on in a pleasant and caring way which is reassuring and left me in need of nothing.
I was very impressed with the genuine care shown by the staff for my mother. She passed away a few days ago, having been at Windward for about 15 months. All the staff seemed to be there because they genuinely cared. The staff also cared for we relatives, often offering us tea or coffee. Her room was nice, adequately warm. I am not experienced with care homes, so my review is not comparative. With my cynical hat on, I'd assumed the home would increase its charges once Mum was stuck there, but I was wrong. The charge remained the same, which I was impressed with, suggesting genuine care rather than care for profit.
We put Mother in for a week's respite care in September and couldn't be happier with the level of care and attention she received. Mother has been enthused about the placement ever since and although we obviously want to keep her at home, she's actually started to nudge us to get another break. I'd thoroughly recommend the home for the compassion and care levels received. Well done guys and thank you.
Not a place I would recommend. My dad's stay was not the best. Not encouraged to come out of the room, even though he is a social person. Some Meds were missed for 2 weeks. Staff were always cheerful, but it's the care that's important. Not very happy overall.
From start to finish the stay here has been comfortable and hassle-free. I have not needed to call on the staff much at all but have been checked on in a pleasant and caring way which is reassuring and left me in need of nothing.