Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
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Treated with Dignity stars
Food & Drink stars
Staff stars
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Latest Reviews for Park House Care Home

stars
stars 14 November 2022
Mum was put in this home to convalesce after an operation and it was an awful experience for both her and us as a family. The stench of urine was in everything and even made her clothes tacky. I had a full shower after every visit. Management was poor, covid checking on arrival non-existent and Mum's medication ran out during her visit and so was not given. They said there were no facilities to bathe her and nobody helped her brush her teeth. Food served cold! The CQC was informed, but amazingly the necessary forms, MAR sheet, etc had been filled in. If the CQC had taken their time they may have noticed meds allegedly given did not correlate to those dispensed by the Hospital.
Review from J S (Daughter of Resident/Service User)