2 Berkeley Road, Talbot Woods, Bournemouth, BH3 7JJ
View Full Details of EvergreensFrom the first phone conversation I was impressed with the genuine warmth and willingness to support my mother's care needs. I was given a tour of the home by a wonderful senior member of staff who had so much enthusiasm and knowledge and went the extra mile and she was able to follow up my enquire on the same day for my mothers respite care. A home visit assessment was conducted who was both sensitive and reassuring and also very professional. My mother has comment on how welcome she feels by all the lovely staff she has met.
The Evergreens have been nothing short of magnificent. I have given an excellent rating for everything because there is nothing I could find fault with. During my mum's stay this year and until her death they adapted to all her changed medical needs, and unlike when she lived in the community they would be able to access GPs or other professionals immediately when they were concerned. She was in safe hands mum was checked on and talked to not only in response to needs, they loved her and she loved them. During her final weeks, she was truly content as all her needs were met with smiles, compassion, care and love. I will simply never forget them, and had she been there longer, and I was able to make relationships with the other residents, I know I would be visiting them as an excuse to see the lovely team there who I will miss terribly.
Our mum has been so happy and well cared for here. We are secure in knowledgeable she is in safe and caring hands. Staff are fantastic and always happy to talk about mum's week, health and anything else.
The room is lovely with freedom to personalise. The staff are friendly, knowledgeable and engaged. These can be overused words but when someone you love can no longer be independent, to leave them in a clean friendly caring environment is such a blessing.
My sister is a resident at the Evergreens because of memory recall issues which means she is unable to live independently and care for herself. However, she still has mental capacity and a strong personality requiring patience, understanding and empathy from her carers. My observations when visiting the care home are of a well-run, happy and caring establishment with friendly, caring and conscientious staff who treat the residents with dignity and respect. Staff are very friendly, patient, caring and helpful in looking after my sister. She has a nice room, likes the food and is very happy there. She is encouraged to participate in activities and enjoyed her recent birthday celebration organised by staff. I am also impressed by the efficient way staff liaise with other agencies and providers contributing to her care and wellbeing such as hairdressing, podiatry and medical services such as the local GP and Dental services etc., proactively monitoring her medical needs and issues.
My wife moved into the home in September 2023 and is happy and content there. I had previously visited the home and the owner showed me around the premises. I was very impressed with the standard of care on offer and the quality and decor of the premises. I used to work for the NHS and for 7 years I was part of the nursing home inspection team at an Acute Care Trust, visiting all homes twice yearly. Evergreens is the best home I have ever visited. The care policy at the home is 'Resident Led'. This is great but has presented some challenges. The carers have been trained, however, in such a way that they lovingly and gently resolve matters without any upsets. The residents are entertained by an animateur who engages them in crafts, games, exercises &c. Entertainers also visit the home and a local church holds a service monthly. Visitors are welcome at any time, there are no restrictions. All our family are delighted with care my wife continues to receive at Evergreens. Congratulations!
My Dad wasn't too thrilled at the prospect of going into a care home and initially we 'sold' it to him that it would be for a short period of respite care following a 4-month stay in hospital. He has now been a resident at Evergreens for just over 2 years now and his care is excellent with an extremely low turnover of staff which I think is reassuring for the residents. The staff are amazing, treat all the residents with care and respect and are always so welcoming and friendly. The Evergreens comes across as a very happy home. Sadly Dad is not very mobile now and his dementia is getting worse but they do their best to encourage him to join in the many activities arranged on a daily basis. The food always looks healthy, varied and appetising and on the few occasions I've been visiting whilst he has lunch he definitely enjoys it. His room is nicely decorated (with added touches from home) and is always clean and tidy. His laundry is done on a regular basis along with his bedding.
My father recently moved to the Evergreens but already feels as if he has been there forever! He feels 'at home', settled and content. He is treated with respect and dignity by all members of staff, a team of consistently friendly, caring professionals. They are led by strong management who encourage both residents and family members to see the Evergreens as home. We do! My father loves his room, the delicious food and the excellent staff. I am given the same warm welcome every time I visit. I am so grateful that my father is living in such a loving home, that what the Evergreens aspires to achieve, that residents feel at home, is exactly what is achieved. My father absolutely feels at home!
My mother-in-law has now been a resident of Evergreens for nearly two years, and in that time, she has been welcomed and treated with respect and dignity by the care manager and his dedicated team. Despite her dementia deteriorating over the last few months, she is always encouraged to join in with the daily entertainment and events provided, but the staff respect her wishes when she decides not to participate to enjoy her own company. Her room is light and airy and is always clean and tidy and well-maintained. The bedding is changed often, and her laundry is washed, dried and replaced in her room. The food menu is of good quality, varied according to her diet, prepared and well presented in the on-site kitchen. Although it is disturbing to see her health deteriorating over the last few months, the staff are very friendly, caring and very supportive not only to her but also to us as a family. It is extremely reassuring to know that she is safe and secure and is receiving the care she now needs.
Mum was originally reluctant to go into a care home and we worried how she would cope. We needn't have done. The staff at Evergreens made her feel at home from the start. She received excellent care from friendly, attentive staff. Her room and the premises were always very clean and she was always well-turned out. She loved the entertainment provided and the trips out. We counted our blessings that we were able to find such a place for her.
Mum had been a resident at Evergreens for over two years, she was happy comfortable and well-fed there, the food was excellent from having stayed for lunch several times, and the food was always home-cooked and delicious. Mum's room was kept clean at all times including her bathroom. The staff were always pleasant informative and friendly and also offered tea to me when I visited which was very nice considering the workload. I was always kept well informed if Mum was taking any medicine or needed medical care as she was very dependent on the care later in her stay. Overall and nice friendly place for Mum's last home when she could no longer look after herself. Thank you to all of the staff at Evergreens.
My mum has been at Evergreens for a year now. Firstly, she feels safe and secondly, her health has improved since her arrival. But it is the staff I want to thank, every member is kind, caring and wants to help. They make me and my three sisters always welcome. Thank you all - it is a tough job which you all do effortlessly and with real empathy.
My mother has been at Evergreens for nine months now. I am delighted to say Mum is extremely happy and calls Evergreens home. All the staff are very helpful, caring and friendly. Most of all I find them very respectful towards the residents. The atmosphere in the home is homely, cosy and comfortable. I would recommend it to everyone.
When Mum moved into Evergreens in May, I knew that as a family we had made the right decision. Evergreens is such a warm and welcoming place. All the staff are so kind and caring and have really helped Mum settle into this next phase of her life. Everyone is very friendly and supportive and I can't thank them enough for all that they do. Would highly recommend.
A very caring, homely nursing home. The staff are wonderful and very kind. My dad has struggled to accept needing care and everyone has supported him every step of the way. Whilst he still finds it difficult he could not be in a more friendly, secure place. I sleep well at night knowing he is well cared for and respected.
I always find the home to be warm and friendly when I visit. The care my father gets is excellent. It has a good amount of consistency with carers. There is always a familiar smiling face to see. I feel my father is appreciative of the care he gets here. He is settled and well looked after which is a comfort to his family.
My stepmother stayed at the Evergreens for just over 3 years. She loved it there. She felt safe and was well looked after. The food was excellent and when I was able (pre-Covid) I joined her for several meals, which were superb and when it was her 90th birthday, even with Covid, she had her special day. The staff were always kind and helpful. She loved the activities and sitting in the garden with the other residents. The care and attention given to her by the care home staff was excellent. Living a long way away (4-hour journey) I always felt that she was safe and secure in this environment. I would thoroughly recommend this care home.
My mother-in-law stayed at Evergreens for some 5 years. She thoroughly enjoyed all elements of this delightful care home - the other residents - time in the conservatory - entertainment and pre- Covid outings. She gradually became less mobile and the care given was very good - she was encouraged to socialise. Whilst on end of life care she was cared for so professionally but with so much personal attention keeping her comfortable was a priority. Evergreens is well maintained - warm - friendly and caring.
My mum went to Evergreens direct from the hospital. She was very nervous but was made extremely welcome by all of the staff, the manager and the owners. She settled in really quickly and is very happy where she is. The staff go above what you would expect. They are all very cheerful, compassionate and have great interaction with their residents and families. Evergreens is very homely, and my mum can have whatever she wants in her room. She mixes with the other residents and enjoys the activities. I would definitely recommend Evergreens to others looking for a care home that cares.
Evergreens care home genuinely care about their residents. They have looked after my mother since July and have always been very caring and kind to my mother. Covid has made things very difficult but the team have done their very best to support us and keep everyone at the care home safe.
From the first phone conversation I was impressed with the genuine warmth and willingness to support my mother's care needs. I was given a tour of the home by a wonderful senior member of staff who had so much enthusiasm and knowledge and went the extra mile and she was able to follow up my enquire on the same day for my mothers respite care. A home visit assessment was conducted who was both sensitive and reassuring and also very professional. My mother has comment on how welcome she feels by all the lovely staff she has met.
The Evergreens have been nothing short of magnificent. I have given an excellent rating for everything because there is nothing I could find fault with. During my mum's stay this year and until her death they adapted to all her changed medical needs, and unlike when she lived in the community they would be able to access GPs or other professionals immediately when they were concerned. She was in safe hands mum was checked on and talked to not only in response to needs, they loved her and she loved them. During her final weeks, she was truly content as all her needs were met with smiles, compassion, care and love. I will simply never forget them, and had she been there longer, and I was able to make relationships with the other residents, I know I would be visiting them as an excuse to see the lovely team there who I will miss terribly.
Our mum has been so happy and well cared for here. We are secure in knowledgeable she is in safe and caring hands. Staff are fantastic and always happy to talk about mum's week, health and anything else.
The room is lovely with freedom to personalise. The staff are friendly, knowledgeable and engaged. These can be overused words but when someone you love can no longer be independent, to leave them in a clean friendly caring environment is such a blessing.
My sister is a resident at the Evergreens because of memory recall issues which means she is unable to live independently and care for herself. However, she still has mental capacity and a strong personality requiring patience, understanding and empathy from her carers. My observations when visiting the care home are of a well-run, happy and caring establishment with friendly, caring and conscientious staff who treat the residents with dignity and respect. Staff are very friendly, patient, caring and helpful in looking after my sister. She has a nice room, likes the food and is very happy there. She is encouraged to participate in activities and enjoyed her recent birthday celebration organised by staff. I am also impressed by the efficient way staff liaise with other agencies and providers contributing to her care and wellbeing such as hairdressing, podiatry and medical services such as the local GP and Dental services etc., proactively monitoring her medical needs and issues.
My wife moved into the home in September 2023 and is happy and content there. I had previously visited the home and the owner showed me around the premises. I was very impressed with the standard of care on offer and the quality and decor of the premises. I used to work for the NHS and for 7 years I was part of the nursing home inspection team at an Acute Care Trust, visiting all homes twice yearly. Evergreens is the best home I have ever visited. The care policy at the home is 'Resident Led'. This is great but has presented some challenges. The carers have been trained, however, in such a way that they lovingly and gently resolve matters without any upsets. The residents are entertained by an animateur who engages them in crafts, games, exercises &c. Entertainers also visit the home and a local church holds a service monthly. Visitors are welcome at any time, there are no restrictions. All our family are delighted with care my wife continues to receive at Evergreens. Congratulations!
My Dad wasn't too thrilled at the prospect of going into a care home and initially we 'sold' it to him that it would be for a short period of respite care following a 4-month stay in hospital. He has now been a resident at Evergreens for just over 2 years now and his care is excellent with an extremely low turnover of staff which I think is reassuring for the residents. The staff are amazing, treat all the residents with care and respect and are always so welcoming and friendly. The Evergreens comes across as a very happy home. Sadly Dad is not very mobile now and his dementia is getting worse but they do their best to encourage him to join in the many activities arranged on a daily basis. The food always looks healthy, varied and appetising and on the few occasions I've been visiting whilst he has lunch he definitely enjoys it. His room is nicely decorated (with added touches from home) and is always clean and tidy. His laundry is done on a regular basis along with his bedding.
My father recently moved to the Evergreens but already feels as if he has been there forever! He feels 'at home', settled and content. He is treated with respect and dignity by all members of staff, a team of consistently friendly, caring professionals. They are led by strong management who encourage both residents and family members to see the Evergreens as home. We do! My father loves his room, the delicious food and the excellent staff. I am given the same warm welcome every time I visit. I am so grateful that my father is living in such a loving home, that what the Evergreens aspires to achieve, that residents feel at home, is exactly what is achieved. My father absolutely feels at home!
My mother-in-law has now been a resident of Evergreens for nearly two years, and in that time, she has been welcomed and treated with respect and dignity by the care manager and his dedicated team. Despite her dementia deteriorating over the last few months, she is always encouraged to join in with the daily entertainment and events provided, but the staff respect her wishes when she decides not to participate to enjoy her own company. Her room is light and airy and is always clean and tidy and well-maintained. The bedding is changed often, and her laundry is washed, dried and replaced in her room. The food menu is of good quality, varied according to her diet, prepared and well presented in the on-site kitchen. Although it is disturbing to see her health deteriorating over the last few months, the staff are very friendly, caring and very supportive not only to her but also to us as a family. It is extremely reassuring to know that she is safe and secure and is receiving the care she now needs.
Mum was originally reluctant to go into a care home and we worried how she would cope. We needn't have done. The staff at Evergreens made her feel at home from the start. She received excellent care from friendly, attentive staff. Her room and the premises were always very clean and she was always well-turned out. She loved the entertainment provided and the trips out. We counted our blessings that we were able to find such a place for her.
Mum had been a resident at Evergreens for over two years, she was happy comfortable and well-fed there, the food was excellent from having stayed for lunch several times, and the food was always home-cooked and delicious. Mum's room was kept clean at all times including her bathroom. The staff were always pleasant informative and friendly and also offered tea to me when I visited which was very nice considering the workload. I was always kept well informed if Mum was taking any medicine or needed medical care as she was very dependent on the care later in her stay. Overall and nice friendly place for Mum's last home when she could no longer look after herself. Thank you to all of the staff at Evergreens.
My mum has been at Evergreens for a year now. Firstly, she feels safe and secondly, her health has improved since her arrival. But it is the staff I want to thank, every member is kind, caring and wants to help. They make me and my three sisters always welcome. Thank you all - it is a tough job which you all do effortlessly and with real empathy.
My mother has been at Evergreens for nine months now. I am delighted to say Mum is extremely happy and calls Evergreens home. All the staff are very helpful, caring and friendly. Most of all I find them very respectful towards the residents. The atmosphere in the home is homely, cosy and comfortable. I would recommend it to everyone.
When Mum moved into Evergreens in May, I knew that as a family we had made the right decision. Evergreens is such a warm and welcoming place. All the staff are so kind and caring and have really helped Mum settle into this next phase of her life. Everyone is very friendly and supportive and I can't thank them enough for all that they do. Would highly recommend.
A very caring, homely nursing home. The staff are wonderful and very kind. My dad has struggled to accept needing care and everyone has supported him every step of the way. Whilst he still finds it difficult he could not be in a more friendly, secure place. I sleep well at night knowing he is well cared for and respected.
I always find the home to be warm and friendly when I visit. The care my father gets is excellent. It has a good amount of consistency with carers. There is always a familiar smiling face to see. I feel my father is appreciative of the care he gets here. He is settled and well looked after which is a comfort to his family.
My stepmother stayed at the Evergreens for just over 3 years. She loved it there. She felt safe and was well looked after. The food was excellent and when I was able (pre-Covid) I joined her for several meals, which were superb and when it was her 90th birthday, even with Covid, she had her special day. The staff were always kind and helpful. She loved the activities and sitting in the garden with the other residents. The care and attention given to her by the care home staff was excellent. Living a long way away (4-hour journey) I always felt that she was safe and secure in this environment. I would thoroughly recommend this care home.
My mother-in-law stayed at Evergreens for some 5 years. She thoroughly enjoyed all elements of this delightful care home - the other residents - time in the conservatory - entertainment and pre- Covid outings. She gradually became less mobile and the care given was very good - she was encouraged to socialise. Whilst on end of life care she was cared for so professionally but with so much personal attention keeping her comfortable was a priority. Evergreens is well maintained - warm - friendly and caring.
My mum went to Evergreens direct from the hospital. She was very nervous but was made extremely welcome by all of the staff, the manager and the owners. She settled in really quickly and is very happy where she is. The staff go above what you would expect. They are all very cheerful, compassionate and have great interaction with their residents and families. Evergreens is very homely, and my mum can have whatever she wants in her room. She mixes with the other residents and enjoys the activities. I would definitely recommend Evergreens to others looking for a care home that cares.
Evergreens care home genuinely care about their residents. They have looked after my mother since July and have always been very caring and kind to my mother. Covid has made things very difficult but the team have done their very best to support us and keep everyone at the care home safe.