2 Mount Road, Parkstone, Poole, BH14 0QW
View Full Details of The GrangeWith having no access inside The Grange for a year because of the pandemic, this review does not fit into any particular month. I find the permanent staff know my son and can give him the personal care he requires, although the habit of moving staff from unit to unit means that the consistency required is lost, and it is even more difficult to maintain with agency staff. The one downside over the last year has been a lack of internet access in my son’s room. Unfortunately, he is unable to afford the monthly cost of broadband, and although there is the internet for resident’s use in a communal room, my son is unable to get himself there.
We looked at many homes in the South of England. The Grange was by far the best then and is still very satisfactory. The location of The Grange and the fact that it was built especially for disabled persons commends it. The staff are the most important part of the caring business, and The Grange staff are very good. The health of my son has been very good for the last 12-years that he has been a resident. My wife and I relocated to the area to be able to support our son.
Whilst "The Grange" is not a particularly modern building, that is of little import. What matters is the care and attention given to residents by management and staff. Using this criterion, the care given has always been of a very high standard. My wife having been treated with understanding, kindness and compassion at all times. My wife and I are indebted to all those at "The Grange" for their effort in providing and maintaining such high standards. I would recommend "The Grove" to others without hesitation.
Our daughter has now been at The Grange for eight years. We have been very happy with the care and support she has received. Recently we have been especially grateful for the help and care given to her in these very challenging times. The Grange appear to have adhered to Government guidelines, which ultimately have kept her safe. Everybody at The Grange has done everything they can to keep her entertained while her normal outside activities have been curtailed.
With having no access inside The Grange for a year because of the pandemic, this review does not fit into any particular month. I find the permanent staff know my son and can give him the personal care he requires, although the habit of moving staff from unit to unit means that the consistency required is lost, and it is even more difficult to maintain with agency staff. The one downside over the last year has been a lack of internet access in my son’s room. Unfortunately, he is unable to afford the monthly cost of broadband, and although there is the internet for resident’s use in a communal room, my son is unable to get himself there.
We looked at many homes in the South of England. The Grange was by far the best then and is still very satisfactory. The location of The Grange and the fact that it was built especially for disabled persons commends it. The staff are the most important part of the caring business, and The Grange staff are very good. The health of my son has been very good for the last 12-years that he has been a resident. My wife and I relocated to the area to be able to support our son.
Whilst "The Grange" is not a particularly modern building, that is of little import. What matters is the care and attention given to residents by management and staff. Using this criterion, the care given has always been of a very high standard. My wife having been treated with understanding, kindness and compassion at all times. My wife and I are indebted to all those at "The Grange" for their effort in providing and maintaining such high standards. I would recommend "The Grove" to others without hesitation.
Our daughter has now been at The Grange for eight years. We have been very happy with the care and support she has received. Recently we have been especially grateful for the help and care given to her in these very challenging times. The Grange appear to have adhered to Government guidelines, which ultimately have kept her safe. Everybody at The Grange has done everything they can to keep her entertained while her normal outside activities have been curtailed.