Submit a Review for Oakhaven Residential Care Home
136-140 Hales Road, Cheltenham, GL52 6TB
View Full Details of Oakhaven Residential Care HomeLatest Reviews for Oakhaven Residential Care Home
21 November 2024
I am being so well looked after, a real break. Staff are always happy and friendly, but proffessional.
23 September 2024
My mum loves it here. I visit every day and always feel welcome. My mum has made friends here.
06 September 2024
Mum has been a resident at Oakhaven for 11 months and has been extremely happy with the care, facilities, meals and feels very safe in their hands. As her daughter, I feel I have chosen the best care home for her needs and feel very happy that any concerns I've had have been dealt with swiftly and professionally. Would not hesitate to recommend Oakhaven.
06 September 2024
Peace of mind in the knowledge of being well cared for in all ways. Such a happy atmosphere here and all the staff are friendly and helpful.
06 September 2024
Both my nana and aunt have been very happy at Oakhaven, I feel it to be a home from home. Happy environment, staff care and are always willing to listen to any concerns. Clean, well staffed and very professional, respecting all needs and cultural needs too. Visiting times is an open-door approach. My aunt came on respite and is now happy in the home.
02 September 2024
Oakhaven Residential Care Home has treated me with good care and attention by friendly and caring staff.
28 August 2024
They are so good. 'Home from home'. Can't do enough for me day and night, great care. Wonderful, lovely staff. I have been to two care homes.
19 August 2024
Lovely, caring and friendly staff. Very attentive to all residents.
19 August 2024
I can't rate this care home too highly. Nothing is too much trouble. All the staff are amazing and so kind.
30 July 2024
My relative moved into Oakhaven 6 months ago with advanced dementia but otherwise good physical health. The staff have been kind, caring and attentive with an excellent eye for life-improving details. We know that sight and especially hearing can be central to dementia patients wellbeing and so staff pay particular attention to hearing aids and spectacles. But we feel fortunate to be able to visit at any time (we have a base nearby) and we all enjoy the meals, the humour of the staff and sometimes some joint activities.
02 May 2024
Mum spent the last ten months of her life at Oakhaven and celebrated her 100th birthday there. She received champagne, a cake and a book celebrating her years. I cannot rate the staff at Oakhaven too highly. Residents get regular one-to-ones with staff and it is clear that it is not just a job that they are doing, it is done with real love for the individual. It was very special that they went to lengths to find out what Mum liked, she loved her daily bath! I know she enjoyed the trips out in the minibus. Mum didn't want to move from her own home and even though Mum's lack of memory led to confusion about where she was and why she was there, she often told me, “It’s like a five-star hotel. I am looked after very well and I have nothing to complain about”. The staff were constantly reassuring to her. I was always made welcome whenever I visited and I was able to talk to staff when it was necessary. I'll always be grateful for the care and love that Mum received at Oakhaven.
10 October 2022
I really enjoy the food here which is very well prepared. I also enjoy the facilities. I have a very comfy bedroom here. My bed is really comfortable. We also do lots of activities. At the moment I'm doing drawing and colouring in which I really enjoy. The other day we went on a boat trip on the river Severn which was a very enjoyable experience. We were all allowed to have a go at steering the boat - very enjoyable experience.
05 September 2022
From the moment we first telephoned Oakhaven their help and support has been wonderful. They welcomed Mum on her discharge from hospital following a nasty fall, and cared for her as she recovered. They helped Mum settle in and reassured us every day that she was alright and comfortable. Mum has been at Oakhaven for 8 months now, is very happy in her delightful room, enjoys going to the lounge when she feels up to it, and she appreciates all the help and care that the lovely staff give her. Oakhaven has a warm, friendly atmosphere. All the staff are cheerful and professional and they give us every confidence that Mum is being cared for to the very highest of standards. We cannot praise them highly enough. Mum living in Oakhaven gives us peace of mind and we feel welcome every time we visit.
03 September 2022
Oakhaven Residential Care Home was the best decision regarding mum’s welfare we could have made. The staff went to great lengths to learn about her, her interests, and what would help her transition from home to residential care. She blossomed with all the attention, good food and companionship. Mum felt looked after and secure. She loved petting the dogs that came in, having tea in the garden and her room furnished with items from home. The care and attention never wavered. I would turn up at odd times and find her having tea in her room with the carers, laughing and giggling. Or staff from the kitchen discussing her menu choices, and tempting her with various dishes when she was reluctant to eat. I was kept informed at every turn when she was unwell or had had a fall. She made many new friends among staff and residents alike - she was never a number or ‘another old lady.’ Mum passed recently and the care, compassion, and professionalism of every member of staff was there right to the end. Highly recommended.
24 August 2022
Mum moved to Oakhaven Residential Care Home 8 months ago with some trepidation, but the staff made her so welcome and were so caring that she soon settled in. The home is small enough that everyone knows everyone else, and so it has a real family feel. As a frequent visitor, I felt welcomed into the Oakhaven family too. Mum loved all the activities and visits, which are laid on each day, as well as being able to go and chat with her new friends in the comfy lounge or garden. I cannot speak highly enough of the care that Mum received at the end of her life. She was treated with such love and respect, with someone always with her when I couldn't be there. The staff went out of their way to be supportive to me too - I will never forget their care and understanding. Oakhaven is a very special place. A huge thank you to all the staff.
30 June 2022
Oakhaven is a home from home. My Father was surrounded by loving care for the last 18 months of his life. He was treated with dignity, love and respect at all times. The staff are absolutely wonderful and as his daughter I felt loved and supported by them too, nothing was too much trouble for his happiness and well being. Thank you Oakhaven.
29 June 2022
My Mum was a resident at Oakhaven from August 2019. She died peacefully there at the beginning of May. The love and care that Mum received was second to none. She was treated with love and respect at all times and felt safe and secure. The staff at Oakhaven became Mum's extended family, especially during lockdown when I couldn't visit. I cannot thank the staff enough for all their professionalism, love and support for Mum and to us as a family right until the end and beyond. Oakhaven has been without a doubt the best choice of home for my Mum and we have no regrets.
27 June 2022
The staff could not be more helpful - nothing is too much trouble. Fantastic atmosphere - always laughing and joking with residents. The food is very good and well presented.
24 June 2022
I cannot praise Oakhaven Residential Care Home and the staff highly enough. The care, kindness and respect shown by each and every member of staff is outstanding. The staff is truly exceptional. There's a wide range of activities to suit all interests - and the food is fabulous. It's easy to communicate with all the staff and management are readily available. It really is a home from home for my Mum and I am delighted that she's here.
17 August 2021
This is now my "happy home".
Latest Reviews for Oakhaven Residential Care Home
21 November 2024
I am being so well looked after, a real break. Staff are always happy and friendly, but proffessional.
23 September 2024
My mum loves it here. I visit every day and always feel welcome. My mum has made friends here.
06 September 2024
Mum has been a resident at Oakhaven for 11 months and has been extremely happy with the care, facilities, meals and feels very safe in their hands. As her daughter, I feel I have chosen the best care home for her needs and feel very happy that any concerns I've had have been dealt with swiftly and professionally. Would not hesitate to recommend Oakhaven.
06 September 2024
Peace of mind in the knowledge of being well cared for in all ways. Such a happy atmosphere here and all the staff are friendly and helpful.
06 September 2024
Both my nana and aunt have been very happy at Oakhaven, I feel it to be a home from home. Happy environment, staff care and are always willing to listen to any concerns. Clean, well staffed and very professional, respecting all needs and cultural needs too. Visiting times is an open-door approach. My aunt came on respite and is now happy in the home.
02 September 2024
Oakhaven Residential Care Home has treated me with good care and attention by friendly and caring staff.
28 August 2024
They are so good. 'Home from home'. Can't do enough for me day and night, great care. Wonderful, lovely staff. I have been to two care homes.
19 August 2024
Lovely, caring and friendly staff. Very attentive to all residents.
19 August 2024
I can't rate this care home too highly. Nothing is too much trouble. All the staff are amazing and so kind.
30 July 2024
My relative moved into Oakhaven 6 months ago with advanced dementia but otherwise good physical health. The staff have been kind, caring and attentive with an excellent eye for life-improving details. We know that sight and especially hearing can be central to dementia patients wellbeing and so staff pay particular attention to hearing aids and spectacles. But we feel fortunate to be able to visit at any time (we have a base nearby) and we all enjoy the meals, the humour of the staff and sometimes some joint activities.
02 May 2024
Mum spent the last ten months of her life at Oakhaven and celebrated her 100th birthday there. She received champagne, a cake and a book celebrating her years. I cannot rate the staff at Oakhaven too highly. Residents get regular one-to-ones with staff and it is clear that it is not just a job that they are doing, it is done with real love for the individual. It was very special that they went to lengths to find out what Mum liked, she loved her daily bath! I know she enjoyed the trips out in the minibus. Mum didn't want to move from her own home and even though Mum's lack of memory led to confusion about where she was and why she was there, she often told me, “It’s like a five-star hotel. I am looked after very well and I have nothing to complain about”. The staff were constantly reassuring to her. I was always made welcome whenever I visited and I was able to talk to staff when it was necessary. I'll always be grateful for the care and love that Mum received at Oakhaven.
10 October 2022
I really enjoy the food here which is very well prepared. I also enjoy the facilities. I have a very comfy bedroom here. My bed is really comfortable. We also do lots of activities. At the moment I'm doing drawing and colouring in which I really enjoy. The other day we went on a boat trip on the river Severn which was a very enjoyable experience. We were all allowed to have a go at steering the boat - very enjoyable experience.
05 September 2022
From the moment we first telephoned Oakhaven their help and support has been wonderful. They welcomed Mum on her discharge from hospital following a nasty fall, and cared for her as she recovered. They helped Mum settle in and reassured us every day that she was alright and comfortable. Mum has been at Oakhaven for 8 months now, is very happy in her delightful room, enjoys going to the lounge when she feels up to it, and she appreciates all the help and care that the lovely staff give her. Oakhaven has a warm, friendly atmosphere. All the staff are cheerful and professional and they give us every confidence that Mum is being cared for to the very highest of standards. We cannot praise them highly enough. Mum living in Oakhaven gives us peace of mind and we feel welcome every time we visit.
03 September 2022
Oakhaven Residential Care Home was the best decision regarding mum’s welfare we could have made. The staff went to great lengths to learn about her, her interests, and what would help her transition from home to residential care. She blossomed with all the attention, good food and companionship. Mum felt looked after and secure. She loved petting the dogs that came in, having tea in the garden and her room furnished with items from home. The care and attention never wavered. I would turn up at odd times and find her having tea in her room with the carers, laughing and giggling. Or staff from the kitchen discussing her menu choices, and tempting her with various dishes when she was reluctant to eat. I was kept informed at every turn when she was unwell or had had a fall. She made many new friends among staff and residents alike - she was never a number or ‘another old lady.’ Mum passed recently and the care, compassion, and professionalism of every member of staff was there right to the end. Highly recommended.
24 August 2022
Mum moved to Oakhaven Residential Care Home 8 months ago with some trepidation, but the staff made her so welcome and were so caring that she soon settled in. The home is small enough that everyone knows everyone else, and so it has a real family feel. As a frequent visitor, I felt welcomed into the Oakhaven family too. Mum loved all the activities and visits, which are laid on each day, as well as being able to go and chat with her new friends in the comfy lounge or garden. I cannot speak highly enough of the care that Mum received at the end of her life. She was treated with such love and respect, with someone always with her when I couldn't be there. The staff went out of their way to be supportive to me too - I will never forget their care and understanding. Oakhaven is a very special place. A huge thank you to all the staff.
30 June 2022
Oakhaven is a home from home. My Father was surrounded by loving care for the last 18 months of his life. He was treated with dignity, love and respect at all times. The staff are absolutely wonderful and as his daughter I felt loved and supported by them too, nothing was too much trouble for his happiness and well being. Thank you Oakhaven.
29 June 2022
My Mum was a resident at Oakhaven from August 2019. She died peacefully there at the beginning of May. The love and care that Mum received was second to none. She was treated with love and respect at all times and felt safe and secure. The staff at Oakhaven became Mum's extended family, especially during lockdown when I couldn't visit. I cannot thank the staff enough for all their professionalism, love and support for Mum and to us as a family right until the end and beyond. Oakhaven has been without a doubt the best choice of home for my Mum and we have no regrets.
27 June 2022
The staff could not be more helpful - nothing is too much trouble. Fantastic atmosphere - always laughing and joking with residents. The food is very good and well presented.
24 June 2022
I cannot praise Oakhaven Residential Care Home and the staff highly enough. The care, kindness and respect shown by each and every member of staff is outstanding. The staff is truly exceptional. There's a wide range of activities to suit all interests - and the food is fabulous. It's easy to communicate with all the staff and management are readily available. It really is a home from home for my Mum and I am delighted that she's here.
17 August 2021
This is now my "happy home".