7 Rectory Road, Burnham-on-Sea, TA8 2BY
View Full Details of Beaufort Park Retirement VillageMy husband and I visited my aunt on 17th March and whilst sitting chatting to her in the dining room, she started gasping for breath. I alerted Beaufort staff, who were absolutely amazing, managing to bring my aunt round. An ambulance was called immediately and while we were waiting the Beaufort staff were so caring towards my aunt, whom they put into the recovery position on advice. The paramedics were excellent and my aunt was now asleep in a wheelchair. The Beaufort staff were so attentive throughout and were advised that a GP would visit. My aunt was then moved to another lounge and made very comfortable, whilst being monitored. We visited the next morning to find my aunt much recovered and I cannot thank the Beaufort staff enough for all their care and compassion, not only throughout this emergency but everyday.
Poor care declining health not identified. Poor manual handling. Lack of communication. Staff not understanding basic English. No understanding dementia. Staff not consistent with family members.
Since my partner and I decided her father was not receiving adequate care at a previous care home, we decided to try Beaufort House due to local word-of-mouth recommendations and a coincidental mail shot from Agincare. We are so lucky to have found this absolute gem of a care home that treats my partner's father with enormous respect and always encourages him to join in with the activities. He has mild dementia and is not always keen to leave the safety of his room, but when he does do so, he is noted as the life and soul of the party. Contrast this with his last care home where he was left in his room 24/7 with little or no interaction with others as well as eating all his (unappetising) meals in his room. Beaufort House has a lovely communal dining area where residents are encouraged to sit with each other to share their meals. There are several rooms to relax in each with its own facilities such as TV or craft tables.
My mother is a relatively new resident at Beaufort House and was admitted just prior to the transfer of the ownership of the home to Agincare. We are delighted with the care she receives from the dedicated team at the home. The environment is warm, caring, welcoming and cheerful due to the friendly and outgoing attitude of the staff who are conscientious, dedicated and focused on creating an enjoyable lifestyle. The emphasis is on ensuring that all residents receive the best of care and have fun on a daily basis, with emphasis on creating a sense of cohesion as part of the group and encouragement to participate in all aspects from dining together and living as part of an extended "family - whilst recognising freedom of choice and personal space. The activities provided are varied and personalised for everyone and take place in this happy environment. The building itself is warm and comfortable and the new owners recognise areas that could be improved on when required, due to occupants changing needs.
The staff were very kind and supportive when my mother was on end-of-life care. They were very professional and caring through what was a difficult time. Prior to that, last week, the staff always seemed kind and caring towards the residents.
My husband and I visited my aunt on 17th March and whilst sitting chatting to her in the dining room, she started gasping for breath. I alerted Beaufort staff, who were absolutely amazing, managing to bring my aunt round. An ambulance was called immediately and while we were waiting the Beaufort staff were so caring towards my aunt, whom they put into the recovery position on advice. The paramedics were excellent and my aunt was now asleep in a wheelchair. The Beaufort staff were so attentive throughout and were advised that a GP would visit. My aunt was then moved to another lounge and made very comfortable, whilst being monitored. We visited the next morning to find my aunt much recovered and I cannot thank the Beaufort staff enough for all their care and compassion, not only throughout this emergency but everyday.
Poor care declining health not identified. Poor manual handling. Lack of communication. Staff not understanding basic English. No understanding dementia. Staff not consistent with family members.
Since my partner and I decided her father was not receiving adequate care at a previous care home, we decided to try Beaufort House due to local word-of-mouth recommendations and a coincidental mail shot from Agincare. We are so lucky to have found this absolute gem of a care home that treats my partner's father with enormous respect and always encourages him to join in with the activities. He has mild dementia and is not always keen to leave the safety of his room, but when he does do so, he is noted as the life and soul of the party. Contrast this with his last care home where he was left in his room 24/7 with little or no interaction with others as well as eating all his (unappetising) meals in his room. Beaufort House has a lovely communal dining area where residents are encouraged to sit with each other to share their meals. There are several rooms to relax in each with its own facilities such as TV or craft tables.
My mother is a relatively new resident at Beaufort House and was admitted just prior to the transfer of the ownership of the home to Agincare. We are delighted with the care she receives from the dedicated team at the home. The environment is warm, caring, welcoming and cheerful due to the friendly and outgoing attitude of the staff who are conscientious, dedicated and focused on creating an enjoyable lifestyle. The emphasis is on ensuring that all residents receive the best of care and have fun on a daily basis, with emphasis on creating a sense of cohesion as part of the group and encouragement to participate in all aspects from dining together and living as part of an extended "family - whilst recognising freedom of choice and personal space. The activities provided are varied and personalised for everyone and take place in this happy environment. The building itself is warm and comfortable and the new owners recognise areas that could be improved on when required, due to occupants changing needs.
The staff were very kind and supportive when my mother was on end-of-life care. They were very professional and caring through what was a difficult time. Prior to that, last week, the staff always seemed kind and caring towards the residents.