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Millbrook Gardens, Castle Cary, BA7 7EE
View Full Details of Cary BrookLatest Reviews for Cary Brook
06 March 2025
Mum always seems content, never agitated or upset whenever I visit her at Cary Brook. The staff always treat her with respect and kindness. Mum's personal care has improved since she has been there, her hair and nails are always cut and neat. I like the fact, that there is so much space for the residents to move around. The home is always clean and welcoming.
23 January 2025
I find the home very clean, smells nice all of the time. Staff very attentive and very compassionate with residents, in fact very friendly to everybody. I cannot fault the place its the best home that I have ever visited.
15 January 2025
Lots of meaningful activities arranged for residents including a visit by a choir to sing carols and another with various animals. Making cakes, mince pies, decorations and displays of snowflakes, stars, lovely decorated trees which residents are encouraged to help with. A raffle and quiz to raise funds for the residents outings. Vibrant, caring, well organised and fun. Staff doing a great job.
19 December 2024
My mother went to end of life care recently and passed away. The staff were faultless in their care, attitude and professionalism in dealing with my mother. Thank you all for every thing you have done over the last 18 months. Thank you.
03 December 2024
My husband looks well care for on my regular visits. Any concerns that I may have and discuss with the staff are responded to in a positive way. The staff are kind and caring to the residents. One a negative note, I was disappointed to see the lounge carpet replaced with hard flooring. I understand the reasons, but the homely feel has been lost and the look is more institutional.
12 November 2024
Excellent service and care provided. Attention to well being of residents is very obvious and of a high standard.
08 November 2024
All the staff are friendly and happy, good interaction with residents and family members. Willing to answer questions and queries at all times. Cary Brook is always tidy and clean, kept very fresh.
25 October 2024
Welcoming, friendly and happy.
21 October 2024
Carybrook is a wonderful care home. Staff are all brilliant, happy and caring. My husband is always so well looked after. He is always content. This goes a long way for my peace of mind, knowing he is safe, well, happy and cared for. The staff go the extra mile, no matter what time of day I visit everyone in amazing and cheerful. It's the best.
10 September 2024
Whilst Mum is increasingly unable to engage with me for very long, the staff make visits very good experiences. I witness kindness, patience, incredible skill, and respectful and considerate care. Each visit, I learn more and more about how I can be around my mum in a way that supports her. The staff are incredibly helpful, even at times when they have competing priorities. They make me feel very welcome and are always smiling. They listen if I have any concerns or requests. I cannot recommend Cary Brook highly enough in terms of care.
07 August 2024
My own experience is that Cary Brook is an excellent care home. It is extremely well maintained - spotlessly clean with beautiful, well-tended gardens. The staff members at every level are kind, considerate, and polite, both to residents and their visitors. My sister has advanced dementia. She is an intelligent woman so it is not immediately obvious to casual observers that she lacks mental capacity. Staff appears to make allowances for her aggressive, demanding behaviour which must at times be difficult to tolerate. My sister has been in Cary Brook for 6 months now and was initially very unhappy. She now appears to have settled and to regard it as her home, which I believe is largely due to the kindness and tolerance of the staff. The home offers a range of activities to occupy their residents and now that my sister is a little more settled they will take her out into the town for cosmetic treatments and recently took her, with a number of other residents, to the seaside!
02 August 2024
This was my husband's second stay of respite care at Cary Brook! I found the home to be welcoming and caring. Staff were cheerful helpful and efficient with paperwork, as well as attitude to the clients. There was a calm feeling around the home generally.
12 July 2024
My mum moved into Cary Brook last summer, and the care and support she has had and continues to receive is fantastic. The staff goes above and beyond to ensure the safety and well-being of the residents. The activities are excellent and the home is spotlessly clean. It was a difficult decision to put my mum into long-term care, but I believe that she is as happy as circumstances allow and feels very safe. The staff at Cary Brook have made this possible.
02 April 2024
This is a lovely welcoming home. My husband is always well looked after, clean and tidy and well-fed. I am always impressed by all the staff, they are all so kind and caring and happy, which is lovely as it makes it a great environment. Staff are always attentive towards everyone. The place is always clean and everyone looks happy and content. I am very pleased I found this care home as it puts my mind at rest that my husband is very well cared for.
12 March 2024
It is a real pleasure to visit Cary Brook. The staff are always welcoming and efficient. All residents seem content and happy which is a result of staff interaction and care which is always evident. Cary Brook provides a safe and cheerful environment and a sense of community - many thanks to all.
01 March 2024
Recently, I was able to join my husband and other residents and visitors at Cary Brook to join a special Valentine's Day celebration. A hot and tasty meal was served with appropriate, decorative table settings! The meal was followed by lively entertainment given by a young guitarist. The whole event illustrated the care given to supporting residents and visitors in a friendly and thoughtful way. My family continues to be grateful to the staff for their kindness and support.
01 March 2024
Dad has lived in Cary Brook for the past year. During that time, we have experienced first-hand the caring atmosphere created by dedicated staff. The combination of good humour and professionalism means that we can be sure that Dad is in safe hands. We very much enjoy visiting wherever possible and always feel welcome and part of the life of Cary Brook.
19 February 2024
We thank Cary Brook for the wonderful care of my mother-in-law in the two and a half years spent in the residential home. Also, the dignity and care in her final days and hours leading up to her death. Our grateful thanks from Son and Daughter-in-law.
10 January 2024
Staff always very helpful.
23 November 2023
My dad has been a resident for approximately thirteen months. I have found the standard of care to be very high. Staff are very communicative and always contact me quickly if there are any changes or concerns regarding my father. It is very reassuring to know that he is safe at all times.
Latest Reviews for Cary Brook
06 March 2025
Mum always seems content, never agitated or upset whenever I visit her at Cary Brook. The staff always treat her with respect and kindness. Mum's personal care has improved since she has been there, her hair and nails are always cut and neat. I like the fact, that there is so much space for the residents to move around. The home is always clean and welcoming.
23 January 2025
I find the home very clean, smells nice all of the time. Staff very attentive and very compassionate with residents, in fact very friendly to everybody. I cannot fault the place its the best home that I have ever visited.
15 January 2025
Lots of meaningful activities arranged for residents including a visit by a choir to sing carols and another with various animals. Making cakes, mince pies, decorations and displays of snowflakes, stars, lovely decorated trees which residents are encouraged to help with. A raffle and quiz to raise funds for the residents outings. Vibrant, caring, well organised and fun. Staff doing a great job.
19 December 2024
My mother went to end of life care recently and passed away. The staff were faultless in their care, attitude and professionalism in dealing with my mother. Thank you all for every thing you have done over the last 18 months. Thank you.
03 December 2024
My husband looks well care for on my regular visits. Any concerns that I may have and discuss with the staff are responded to in a positive way. The staff are kind and caring to the residents. One a negative note, I was disappointed to see the lounge carpet replaced with hard flooring. I understand the reasons, but the homely feel has been lost and the look is more institutional.
12 November 2024
Excellent service and care provided. Attention to well being of residents is very obvious and of a high standard.
08 November 2024
All the staff are friendly and happy, good interaction with residents and family members. Willing to answer questions and queries at all times. Cary Brook is always tidy and clean, kept very fresh.
25 October 2024
Welcoming, friendly and happy.
21 October 2024
Carybrook is a wonderful care home. Staff are all brilliant, happy and caring. My husband is always so well looked after. He is always content. This goes a long way for my peace of mind, knowing he is safe, well, happy and cared for. The staff go the extra mile, no matter what time of day I visit everyone in amazing and cheerful. It's the best.
10 September 2024
Whilst Mum is increasingly unable to engage with me for very long, the staff make visits very good experiences. I witness kindness, patience, incredible skill, and respectful and considerate care. Each visit, I learn more and more about how I can be around my mum in a way that supports her. The staff are incredibly helpful, even at times when they have competing priorities. They make me feel very welcome and are always smiling. They listen if I have any concerns or requests. I cannot recommend Cary Brook highly enough in terms of care.
07 August 2024
My own experience is that Cary Brook is an excellent care home. It is extremely well maintained - spotlessly clean with beautiful, well-tended gardens. The staff members at every level are kind, considerate, and polite, both to residents and their visitors. My sister has advanced dementia. She is an intelligent woman so it is not immediately obvious to casual observers that she lacks mental capacity. Staff appears to make allowances for her aggressive, demanding behaviour which must at times be difficult to tolerate. My sister has been in Cary Brook for 6 months now and was initially very unhappy. She now appears to have settled and to regard it as her home, which I believe is largely due to the kindness and tolerance of the staff. The home offers a range of activities to occupy their residents and now that my sister is a little more settled they will take her out into the town for cosmetic treatments and recently took her, with a number of other residents, to the seaside!
02 August 2024
This was my husband's second stay of respite care at Cary Brook! I found the home to be welcoming and caring. Staff were cheerful helpful and efficient with paperwork, as well as attitude to the clients. There was a calm feeling around the home generally.
12 July 2024
My mum moved into Cary Brook last summer, and the care and support she has had and continues to receive is fantastic. The staff goes above and beyond to ensure the safety and well-being of the residents. The activities are excellent and the home is spotlessly clean. It was a difficult decision to put my mum into long-term care, but I believe that she is as happy as circumstances allow and feels very safe. The staff at Cary Brook have made this possible.
02 April 2024
This is a lovely welcoming home. My husband is always well looked after, clean and tidy and well-fed. I am always impressed by all the staff, they are all so kind and caring and happy, which is lovely as it makes it a great environment. Staff are always attentive towards everyone. The place is always clean and everyone looks happy and content. I am very pleased I found this care home as it puts my mind at rest that my husband is very well cared for.
12 March 2024
It is a real pleasure to visit Cary Brook. The staff are always welcoming and efficient. All residents seem content and happy which is a result of staff interaction and care which is always evident. Cary Brook provides a safe and cheerful environment and a sense of community - many thanks to all.
01 March 2024
Recently, I was able to join my husband and other residents and visitors at Cary Brook to join a special Valentine's Day celebration. A hot and tasty meal was served with appropriate, decorative table settings! The meal was followed by lively entertainment given by a young guitarist. The whole event illustrated the care given to supporting residents and visitors in a friendly and thoughtful way. My family continues to be grateful to the staff for their kindness and support.
01 March 2024
Dad has lived in Cary Brook for the past year. During that time, we have experienced first-hand the caring atmosphere created by dedicated staff. The combination of good humour and professionalism means that we can be sure that Dad is in safe hands. We very much enjoy visiting wherever possible and always feel welcome and part of the life of Cary Brook.
19 February 2024
We thank Cary Brook for the wonderful care of my mother-in-law in the two and a half years spent in the residential home. Also, the dignity and care in her final days and hours leading up to her death. Our grateful thanks from Son and Daughter-in-law.
10 January 2024
Staff always very helpful.
23 November 2023
My dad has been a resident for approximately thirteen months. I have found the standard of care to be very high. Staff are very communicative and always contact me quickly if there are any changes or concerns regarding my father. It is very reassuring to know that he is safe at all times.