Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Alpine Villa Care Home

stars
stars 21 August 2018
My Sister-in-law has been a resident for eight years and we cannot say enough for what the staff do for her. She seems very content and gets all the attention she needs. When we visit we are always given a warm welcome.
Review from Hazel B (Sister-in-law of Resident/Service User)
stars
stars 11 September 2015
The care shown here to my aunt was amazing. They treated her as a person, not a patient and were very interested in "her" dignity . My aunt loved the food and it's the first residential home she has stayed in without complaining about anything. It may not be the plushest of places, but what's better "love and care" or " a big shiny TV"? The management and staff were lovely, friendly and helpful, what more could a concerned family ask for. I could easily recommend this place for your relatives.
Review from Sandra C (Niece of Resident/Service User)