Submit a Review for The Cedars
High Street, Purton, Swindon, SN5 4AF
View Full Details of The CedarsLatest Reviews for The Cedars
30 January 2025
My very frail 96-year-old mum became a resident of The Cedars on January 8th, 2025. Initially, she was a little worried about what to expect, but within a very short period of time, she had been settled into her lovely, cosy, warm room and made to feel very welcome. Three weeks on and she's thriving - the entire team could not be any kinder or more attentive. Nothing is too much trouble; the food is good and plentiful, cups of tea, coffee, snacks, and biscuits morning, afternoon, and evening. The facilities are excellent - she particularly loves the huge bathtub into which she can be raised and lowered. All in all an outstanding facility, very well run and managed by truly wonderful, caring professionals.
02 October 2024
Since Mum has been at The Cedars, everyone has been marvellous and helpful, welcoming, chatty, interested and warm. Mum has improved memory (not much).
02 October 2024
Staff always attentive. Food sometimes seems a bit 'samey'.
02 October 2024
Since my wife has moved into The Cedars, her attitude to life has changed for the better, being more calm and at peace, she is looked after by the staff 24/7, they treat her as one of their own allowing her freedom within the home to do her thing and being a round other people has helped enormously. My wife worked as a senior nurse in the NHS for over 40 years, the staff have found that she has now returned to that time, being part of the staff helping other patient and discussing the day with them. She is treated well and with respect. All the staff I have witnessed, have shown that nothing is too much trouble in their helping my wife and me through this transition of my wife going permanently into the home. She appears very happy, rested and enjoying living in The Cedars due to the staff's efforts. It's lovely that so many activities and entertainment are provided for the residents to be involved in.
30 September 2024
My dad has been a resident at The Cedars since November 2022. The care and love shown to him during this time is exceptional. This is our first experience of elderly care and the package delivered by the team is excellent given the financial parameters they have to work within. The financial impact of delivering such care is obviously very high, however a refresh/refurb to public areas and rooms alike should be made a priority for staff and residents. To finish, the love and care provided by The Cedars is superb.
04 July 2024
Dad has been cared for with dignity and kindness. Staff members are always friendly, and The Cedars feels like one big family. It's lovely that so many activities and entertainment are provided for the residents. I am so glad Daad is being looked after so well. It has taken a lot of worry out of a very difficult time for us as a family. Thank you.
08 December 2023
Since Mum moved into The Cedars, she has been looked after 24/7. All the staff are lovely, nothing is too much trouble, would recommend 100%. Mum is very happy living at The Cedars.
07 December 2023
My father had to move in here after a hospital stay and I could no longer look after him. There were teething problems but everyone was so helpful and transparent that these were soon sorted out. It was a tough decision I had to make but I have never regretted my choice of home for my dad. He has always been a fussy eater but staff went above and beyond to sort food he would eat and enjoy. He passed away in August at the home and as a family, we were supported throughout and this still continues. I cannot praise their compassion and professionalism enough.
09 October 2023
My mother (102 years old) has been at The Cedars since February 2023. I can say that my mother has improved greatly since becoming a resident at The Cedars. She has become more mentally aware, and happy in her surroundings, this is due to the outstanding staff that sees to her daily needs. When I visit her there are no raised voices (unless it's a singing activity taking place). The whole environment is a happy place. She has no regrets and they look after her very well, birthday party and tris our etc. Thanks to the team.
04 July 2023
First-class care and service. Excellent staff, always very helpful, kind and happy.
22 June 2023
Choosing to move Mum into a care home last year was the hardest decision I’ve had to make, she’s been with The Cedars Care Home almost a year and although she didn’t settle straight away, staff were excellent in helping her feel comfortable and safe, they were understanding of my feelings too, if I had a query carers would reassure and update me how Mum was getting on. All the carers are friendly and approachable and always available if you need help, admin staff are great, emails are always responded to and queries answered, laundry staff work hard to keep Mum's clothes clean and kitchen staff are friendly and Mum enjoys her choice of food. Whenever I’m there, no matter what time of day, residents are always being looked after with refreshments and biscuits. The activities are well-organised and Mum is encouraged to join in but never pressured. All in all, The Cedars is a friendly, secure and caring place to be, I’m happy to say Mum has now settled and happy in her new home which is a big relief.
22 June 2023
The Cedars Care Home have a very kind, caring and delightful team who could not be more caring or more friendly to my mother-in-law who is in the home for respite, which may lead to a permanent stay. They live the motto of St John - in the service of humanity. Many thanks.
21 June 2023
My mother was a resident at The Cedars from August 2021 until her death in December 2022, at the home. As a family, we found her care and understanding of her needs were excellent. From her blue-painted nails to her demanding behaviour, she was treated with kindness, respect and fun. Many thanks to all staff involved in her care.
25 May 2023
I am so glad to be able to give my honest opinion on this care home, my husband is there. The first time I viewed this care home for my husband, where he would be happiest and made at home, this care home came across as the best home for warmth and a friendly atmosphere. Very caring staff, excellent food and entertainment organised well. The new manager has come across as helpful and easy to talk to. During the time my husband has been in care I have only missed two days out of six months, I have time to notice the kindness of staff. A very demanding job, as every resident has different needs. My husband tells me he is very happy there, which means a lot to me.
24 April 2023
The Cedars have welcomed my mum, who is 99 years old. Moving your parent into a care home is very stressful, however, all staff have been so caring and have been so supportive in making my mum feel settled. We are very impressed with the activities and community feel that The Cedars offers. All staff are keen to help with any questions and show kindness and compassion, treating all residents with respect and dignity.
03 April 2023
Staff are good but need more help from head office. Management and The Orders of St John Care Trust need to stop wasting money. Senior management head office should have more dealings with families and friends of residents like meetings etc. and take note of what they say. More money should be spent on activities etc. The staff are good at caring etc if only the head office management were as good at theirs.
04 January 2023
Very kind, very helpful, always ready to answer my questions. Just one thing I would like my husband to have an ensuite room, not any available at the moment. Promised we will get one when available. My husband is bowel incontinent so this would help everyone.
01 December 2022
Staff are always friendly and attentive. Communication is excellent. Thanks.
26 October 2022
I have been visiting my sister here for several years (up to five). I have been impressed by the care of the staff. They are always welcoming and friendly. My sister is very happy and has plenty of freedom in a safe environment. I like the fact that there is provision for privacy, if required. The routine is not rigid and there is scope for individual choice of food etc. The cleanliness is absolutely first class. There cannot be a better place than the Cedars. Thank you.
05 November 2021
The staff are friendly and helpful. Admin could be improved. Food is very agreeable, laundry service is excellent. A clean and happy home. Very grateful that my husband, after 3-4 years of going in and out of hospitals and homes, has settled here very well. For that, I am very grateful.
Latest Reviews for The Cedars
30 January 2025
My very frail 96-year-old mum became a resident of The Cedars on January 8th, 2025. Initially, she was a little worried about what to expect, but within a very short period of time, she had been settled into her lovely, cosy, warm room and made to feel very welcome. Three weeks on and she's thriving - the entire team could not be any kinder or more attentive. Nothing is too much trouble; the food is good and plentiful, cups of tea, coffee, snacks, and biscuits morning, afternoon, and evening. The facilities are excellent - she particularly loves the huge bathtub into which she can be raised and lowered. All in all an outstanding facility, very well run and managed by truly wonderful, caring professionals.
02 October 2024
Since Mum has been at The Cedars, everyone has been marvellous and helpful, welcoming, chatty, interested and warm. Mum has improved memory (not much).
02 October 2024
Staff always attentive. Food sometimes seems a bit 'samey'.
02 October 2024
Since my wife has moved into The Cedars, her attitude to life has changed for the better, being more calm and at peace, she is looked after by the staff 24/7, they treat her as one of their own allowing her freedom within the home to do her thing and being a round other people has helped enormously. My wife worked as a senior nurse in the NHS for over 40 years, the staff have found that she has now returned to that time, being part of the staff helping other patient and discussing the day with them. She is treated well and with respect. All the staff I have witnessed, have shown that nothing is too much trouble in their helping my wife and me through this transition of my wife going permanently into the home. She appears very happy, rested and enjoying living in The Cedars due to the staff's efforts. It's lovely that so many activities and entertainment are provided for the residents to be involved in.
30 September 2024
My dad has been a resident at The Cedars since November 2022. The care and love shown to him during this time is exceptional. This is our first experience of elderly care and the package delivered by the team is excellent given the financial parameters they have to work within. The financial impact of delivering such care is obviously very high, however a refresh/refurb to public areas and rooms alike should be made a priority for staff and residents. To finish, the love and care provided by The Cedars is superb.
04 July 2024
Dad has been cared for with dignity and kindness. Staff members are always friendly, and The Cedars feels like one big family. It's lovely that so many activities and entertainment are provided for the residents. I am so glad Daad is being looked after so well. It has taken a lot of worry out of a very difficult time for us as a family. Thank you.
08 December 2023
Since Mum moved into The Cedars, she has been looked after 24/7. All the staff are lovely, nothing is too much trouble, would recommend 100%. Mum is very happy living at The Cedars.
07 December 2023
My father had to move in here after a hospital stay and I could no longer look after him. There were teething problems but everyone was so helpful and transparent that these were soon sorted out. It was a tough decision I had to make but I have never regretted my choice of home for my dad. He has always been a fussy eater but staff went above and beyond to sort food he would eat and enjoy. He passed away in August at the home and as a family, we were supported throughout and this still continues. I cannot praise their compassion and professionalism enough.
09 October 2023
My mother (102 years old) has been at The Cedars since February 2023. I can say that my mother has improved greatly since becoming a resident at The Cedars. She has become more mentally aware, and happy in her surroundings, this is due to the outstanding staff that sees to her daily needs. When I visit her there are no raised voices (unless it's a singing activity taking place). The whole environment is a happy place. She has no regrets and they look after her very well, birthday party and tris our etc. Thanks to the team.
04 July 2023
First-class care and service. Excellent staff, always very helpful, kind and happy.
22 June 2023
Choosing to move Mum into a care home last year was the hardest decision I’ve had to make, she’s been with The Cedars Care Home almost a year and although she didn’t settle straight away, staff were excellent in helping her feel comfortable and safe, they were understanding of my feelings too, if I had a query carers would reassure and update me how Mum was getting on. All the carers are friendly and approachable and always available if you need help, admin staff are great, emails are always responded to and queries answered, laundry staff work hard to keep Mum's clothes clean and kitchen staff are friendly and Mum enjoys her choice of food. Whenever I’m there, no matter what time of day, residents are always being looked after with refreshments and biscuits. The activities are well-organised and Mum is encouraged to join in but never pressured. All in all, The Cedars is a friendly, secure and caring place to be, I’m happy to say Mum has now settled and happy in her new home which is a big relief.
22 June 2023
The Cedars Care Home have a very kind, caring and delightful team who could not be more caring or more friendly to my mother-in-law who is in the home for respite, which may lead to a permanent stay. They live the motto of St John - in the service of humanity. Many thanks.
21 June 2023
My mother was a resident at The Cedars from August 2021 until her death in December 2022, at the home. As a family, we found her care and understanding of her needs were excellent. From her blue-painted nails to her demanding behaviour, she was treated with kindness, respect and fun. Many thanks to all staff involved in her care.
25 May 2023
I am so glad to be able to give my honest opinion on this care home, my husband is there. The first time I viewed this care home for my husband, where he would be happiest and made at home, this care home came across as the best home for warmth and a friendly atmosphere. Very caring staff, excellent food and entertainment organised well. The new manager has come across as helpful and easy to talk to. During the time my husband has been in care I have only missed two days out of six months, I have time to notice the kindness of staff. A very demanding job, as every resident has different needs. My husband tells me he is very happy there, which means a lot to me.
24 April 2023
The Cedars have welcomed my mum, who is 99 years old. Moving your parent into a care home is very stressful, however, all staff have been so caring and have been so supportive in making my mum feel settled. We are very impressed with the activities and community feel that The Cedars offers. All staff are keen to help with any questions and show kindness and compassion, treating all residents with respect and dignity.
03 April 2023
Staff are good but need more help from head office. Management and The Orders of St John Care Trust need to stop wasting money. Senior management head office should have more dealings with families and friends of residents like meetings etc. and take note of what they say. More money should be spent on activities etc. The staff are good at caring etc if only the head office management were as good at theirs.
04 January 2023
Very kind, very helpful, always ready to answer my questions. Just one thing I would like my husband to have an ensuite room, not any available at the moment. Promised we will get one when available. My husband is bowel incontinent so this would help everyone.
01 December 2022
Staff are always friendly and attentive. Communication is excellent. Thanks.
26 October 2022
I have been visiting my sister here for several years (up to five). I have been impressed by the care of the staff. They are always welcoming and friendly. My sister is very happy and has plenty of freedom in a safe environment. I like the fact that there is provision for privacy, if required. The routine is not rigid and there is scope for individual choice of food etc. The cleanliness is absolutely first class. There cannot be a better place than the Cedars. Thank you.
05 November 2021
The staff are friendly and helpful. Admin could be improved. Food is very agreeable, laundry service is excellent. A clean and happy home. Very grateful that my husband, after 3-4 years of going in and out of hospitals and homes, has settled here very well. For that, I am very grateful.