Submit a Review for Ferfoot Care Home
Old Hardenhuish Lane, Chippenham, SN14 6HH
View Full Details of Ferfoot Care HomeLatest Reviews for Ferfoot Care Home
14 March 2025
All welcoming. Everyone looks well cared for. Have visited at various times of the day but was always greeted with kindness and respect. Always keeping us up to date with everything, a special thanks from us to all of them. The team is amazing and goes the extra mile, and they are great with getting touch. All of them are an absolute asset. I know my sister is happy in Ferfoot. So we as her family are happy too.
13 March 2025
Myself and my father in law are very happy so far with my mother in laws care. The staff are extremely friendly and can not do enough for us. We have had alot of hurdles due to my mother in laws health and the staff especially the management have sorted so much out for us. Communication has been constant which is also reassuring and we are always informed of any changes or problems that may arise. A very friendly home.
26 February 2025
The care home has a lovely friendly and cosy atmosphere and is very well furnished. The staff are very polite, attentive and knowledgeable. The care home itself is very spacious, clean and well-kept. The staff are very respectful and communicate with us regularly. We are always made to feel very welcome.
26 February 2025
My mum has had excellent care at Ferfoot, all staff and management go beyond with their care and compassion! The care home environment is cosy and warm and a very high standard of cleanliness, my mum has been in Ferfoot for over two years and has been very happy there and all visitors are made very welcome and I have always been kept up to date with any concerns the staff may have.
09 December 2024
Since our godmother moved into Ferfoot we have seen an enormous improvement in her appearance, well-being and willingness to interact. She came into residential care as an emergency admission and has settled better than we could have hoped. She agrees the staff are wonderful and tells us she is happy and well looked after.
22 November 2024
I have looked after mum for over a decade, so it was hard for me to hand her care over to someone else. However, I have been delighted with the standard of care mum is receiving. The Manager and Deputy Manager have listened/worked with me and done everything they can to help mum settle in and be as comfortable as possible. Nothing seems too much trouble and the care team staff have been really lovely with mum.
22 November 2024
As a family, we visited two care homes but Ferfootb was by far superior. We were made very welcome and the Manager explained everything about the home, giving us a guided tour. My mother's room was located on the first floor, it was very comfortable, clean and well-presented. The Manager and staff could not be more accommodating, they go over and above to ensure the residents are well looked after with a very caring approach. The residents can take part in the many activities the care home provides, and they encourage them to participate, helping them to settle and make friends as the interaction is vital to their welfare and well-being. The food provided is of a high standard and they try to accommodate each resident's needs and requirements. My mother is now on the ground floor which so far appears to be helping her settle. The lounge areas are well presented with a homely feel, clean and tidy everywhere. Ferfoot is an excellent choice and we would thoroughly recommend it. Thank you.
13 June 2024
From the moment we were walked in to take a look at Ferfoot, to decide if we wanted my mother-in-law to move there, we knew. We knew she had her forever home. After two previous placements, finding her, her forever home, was incredibly important and it had to be 100% in every aspect. The manager and her team have been open, honest, and welcoming and we have total confidence in her and them. My mother-in-law has a beautiful bedroom, bright, spacious lounges to relax in, a restaurant-standard dining experience to enjoy every day, a range of activities to participate in. Stunning gardens, full of fragrant flowers to walk in, whats not to love. As a care home manager and a daughter in law, I would not hesitate to recommend Ferfoot. Seeing the peace it's bought to my husband and sister in law, knowing their mum is safe and well cared for is priceless.
13 June 2024
Very friendly, professional and companionate staff throughout. Nothing is too much when asked and they are always thinking of ways to improve the care given on a 1-1 basis. The home is very clean, well furnished and maintained. I'd recommend Ferfoot if ever asked and would happily give my reasons why.
13 June 2024
At very short notice my Godmother attended Ferfoot, the staff there have been so supportive and helpful, they are amazing! Nothing seems too much trouble for them, when I visit they all take time to speak to us and let us know how my Godmother is getting on and the conversations they have had with her. The facilities are excellent as well, I have been shown around the newly renovated areas and everywhere is clean and tidy. We are really impressed, not having had much contact with care homes I didn't know what to expect, but Ferfoot has put my mind at ease as I can see my Godmother is getting the best care. The sort of care I would like when I need it. A big thank you to you all.
05 February 2024
My mother has been in respite care at Ferfoot Care Home for the last four weeks. this is the first time we have used a care home. From the moment we arrived in the car park, all staff have been caring, human and attentive. The staff understand the needs of my mother and the family, they think of everything. We have viewed care homes closer to us but they are not a patch on the lovely family-orientated environment. The manager is extremely professional and clearly puts family and residents first, as my wife says the manager is really 'on it'.
13 July 2023
My lovely mum moved to Ferfoot Care Home 6 weeks ago. It has been difficult for her at times, which is to be expected, and although mum is not quite there yet in terms of her accepting she lives there, she has done amazingly well, and I could not be more proud of her. My mum is a strong character and will not have been the easiest to deal with. Having said that, within just 5 weeks things have changed and she is becoming more settled in her own way. My husband and I have said how wonderful and caring 'All' the staff have been, exceeding all our expectations, and I cannot thank them enough for their quality of care, hard work, dedication and especially their sense of humour. There is always a nice welcome however busy they are.
07 June 2023
I was unsure whether the right thing to do was to admit mum into a care home with advanced dementia. Finding the right one reassured me it was the right decision with Ferfoot. Since mum has stayed there she has been professionally cared for with dignity and respect. As part of her considered care plan she no longer stays in bed all day asleep, but now spends time in the dining lounge, and although she cannot participate in the activities, the fact things are going on around her helps to stimulate the senses. Whenever I visit the staff from the Manager down are welcoming, chatty and accommodating always happy to update me on her welfare. I feel reassured that mum's quality of life in the time that she has left is the best I could have hoped for.
20 April 2023
Ferfood is a home that can be trusted implicitly when the time inevitably comes in your life that you need help to care for those you love. The staff are always so helpful and courteous yet unobtrusive but always there when needed. Food and refreshments are provided from a well-equipped kitchen which is of high quality. Plus television, CDs and games such as Bingo are available for the entertainment of the residents. Nothing is overlooked and all the rooms are very comfortable. I would highly recommend Ferfood as a care home to anyone looking for somewhere to help with a loved one.
06 December 2022
We have moved my mother from Kent to here as it's near her family and is a smaller care home, that feels like home from home. Care staff work hard and look after all residents well. Cannot fault 10/10.
28 November 2022
Dad enjoys it here, he says lovely staff and great food. I feel more at ease knowing he is safe and in good hands. The staff are very helpful and are always at hand to answer any questions.
04 November 2022
The staff are friendly and helpful, there aren't enough of them so I am not always able to go to bed when I wish. The food is good. The lounge area is large and bright with comfortable chairs. Pleasant garden to sit in with squirrels to watch. My bedroom is a nice size with everything I need.
06 July 2022
Overall very good. The staff are all lovely and caring. Mum always moans about the food! She seems very happy.
12 June 2022
Our mother has been at Ferfoot for just over 2 years now, it was a difficult time for us as a family, she was leaving her husband behind at home and she went in at the height of Covid. We didn't see her for a long time. She settled in very well and we are now seeing her a lot more. The staff seems very caring and now Ferfoot are beginning to be able to take the resident out, mum is having a lovely time, we see her on Facebook enjoying herself. It is great to see what is happening via Facebook, hopefully, as things settle down we can begin to join in with things in the home and spend more time with our mum. The activities co-ordinator is lovely with mum, she seems to have a good bond with mum I must say the chef at Ferfoot needs a special mention as well, the food always looks lovely. she even made a special pudding that mum always used to make as they are making a cooker book. that was very kind The communication with Ferfoot has always been very good as well Thanks to all the staff
26 May 2022
Our mother has been in Ferfoot Care Home since Jan 2021. We know it has been a tough time for all concerned. But we are very impressed how the home has moved on after the Covid restrictions have been relaxed. The activities and outings have had a great impact, for the better, on our mother. Additionally, a member has been at the home since our member arrived and she has been excellent. She clearly understands what mum is going through and is so helpful to all the family. We are so grateful for her support. All of this is vitally important to our father and it brings him great comfort that mum is more settled and enjoying all the activities and outings.
Latest Reviews for Ferfoot Care Home
14 March 2025
All welcoming. Everyone looks well cared for. Have visited at various times of the day but was always greeted with kindness and respect. Always keeping us up to date with everything, a special thanks from us to all of them. The team is amazing and goes the extra mile, and they are great with getting touch. All of them are an absolute asset. I know my sister is happy in Ferfoot. So we as her family are happy too.
13 March 2025
Myself and my father in law are very happy so far with my mother in laws care. The staff are extremely friendly and can not do enough for us. We have had alot of hurdles due to my mother in laws health and the staff especially the management have sorted so much out for us. Communication has been constant which is also reassuring and we are always informed of any changes or problems that may arise. A very friendly home.
26 February 2025
The care home has a lovely friendly and cosy atmosphere and is very well furnished. The staff are very polite, attentive and knowledgeable. The care home itself is very spacious, clean and well-kept. The staff are very respectful and communicate with us regularly. We are always made to feel very welcome.
26 February 2025
My mum has had excellent care at Ferfoot, all staff and management go beyond with their care and compassion! The care home environment is cosy and warm and a very high standard of cleanliness, my mum has been in Ferfoot for over two years and has been very happy there and all visitors are made very welcome and I have always been kept up to date with any concerns the staff may have.
09 December 2024
Since our godmother moved into Ferfoot we have seen an enormous improvement in her appearance, well-being and willingness to interact. She came into residential care as an emergency admission and has settled better than we could have hoped. She agrees the staff are wonderful and tells us she is happy and well looked after.
22 November 2024
I have looked after mum for over a decade, so it was hard for me to hand her care over to someone else. However, I have been delighted with the standard of care mum is receiving. The Manager and Deputy Manager have listened/worked with me and done everything they can to help mum settle in and be as comfortable as possible. Nothing seems too much trouble and the care team staff have been really lovely with mum.
22 November 2024
As a family, we visited two care homes but Ferfootb was by far superior. We were made very welcome and the Manager explained everything about the home, giving us a guided tour. My mother's room was located on the first floor, it was very comfortable, clean and well-presented. The Manager and staff could not be more accommodating, they go over and above to ensure the residents are well looked after with a very caring approach. The residents can take part in the many activities the care home provides, and they encourage them to participate, helping them to settle and make friends as the interaction is vital to their welfare and well-being. The food provided is of a high standard and they try to accommodate each resident's needs and requirements. My mother is now on the ground floor which so far appears to be helping her settle. The lounge areas are well presented with a homely feel, clean and tidy everywhere. Ferfoot is an excellent choice and we would thoroughly recommend it. Thank you.
13 June 2024
From the moment we were walked in to take a look at Ferfoot, to decide if we wanted my mother-in-law to move there, we knew. We knew she had her forever home. After two previous placements, finding her, her forever home, was incredibly important and it had to be 100% in every aspect. The manager and her team have been open, honest, and welcoming and we have total confidence in her and them. My mother-in-law has a beautiful bedroom, bright, spacious lounges to relax in, a restaurant-standard dining experience to enjoy every day, a range of activities to participate in. Stunning gardens, full of fragrant flowers to walk in, whats not to love. As a care home manager and a daughter in law, I would not hesitate to recommend Ferfoot. Seeing the peace it's bought to my husband and sister in law, knowing their mum is safe and well cared for is priceless.
13 June 2024
Very friendly, professional and companionate staff throughout. Nothing is too much when asked and they are always thinking of ways to improve the care given on a 1-1 basis. The home is very clean, well furnished and maintained. I'd recommend Ferfoot if ever asked and would happily give my reasons why.
13 June 2024
At very short notice my Godmother attended Ferfoot, the staff there have been so supportive and helpful, they are amazing! Nothing seems too much trouble for them, when I visit they all take time to speak to us and let us know how my Godmother is getting on and the conversations they have had with her. The facilities are excellent as well, I have been shown around the newly renovated areas and everywhere is clean and tidy. We are really impressed, not having had much contact with care homes I didn't know what to expect, but Ferfoot has put my mind at ease as I can see my Godmother is getting the best care. The sort of care I would like when I need it. A big thank you to you all.
05 February 2024
My mother has been in respite care at Ferfoot Care Home for the last four weeks. this is the first time we have used a care home. From the moment we arrived in the car park, all staff have been caring, human and attentive. The staff understand the needs of my mother and the family, they think of everything. We have viewed care homes closer to us but they are not a patch on the lovely family-orientated environment. The manager is extremely professional and clearly puts family and residents first, as my wife says the manager is really 'on it'.
13 July 2023
My lovely mum moved to Ferfoot Care Home 6 weeks ago. It has been difficult for her at times, which is to be expected, and although mum is not quite there yet in terms of her accepting she lives there, she has done amazingly well, and I could not be more proud of her. My mum is a strong character and will not have been the easiest to deal with. Having said that, within just 5 weeks things have changed and she is becoming more settled in her own way. My husband and I have said how wonderful and caring 'All' the staff have been, exceeding all our expectations, and I cannot thank them enough for their quality of care, hard work, dedication and especially their sense of humour. There is always a nice welcome however busy they are.
07 June 2023
I was unsure whether the right thing to do was to admit mum into a care home with advanced dementia. Finding the right one reassured me it was the right decision with Ferfoot. Since mum has stayed there she has been professionally cared for with dignity and respect. As part of her considered care plan she no longer stays in bed all day asleep, but now spends time in the dining lounge, and although she cannot participate in the activities, the fact things are going on around her helps to stimulate the senses. Whenever I visit the staff from the Manager down are welcoming, chatty and accommodating always happy to update me on her welfare. I feel reassured that mum's quality of life in the time that she has left is the best I could have hoped for.
20 April 2023
Ferfood is a home that can be trusted implicitly when the time inevitably comes in your life that you need help to care for those you love. The staff are always so helpful and courteous yet unobtrusive but always there when needed. Food and refreshments are provided from a well-equipped kitchen which is of high quality. Plus television, CDs and games such as Bingo are available for the entertainment of the residents. Nothing is overlooked and all the rooms are very comfortable. I would highly recommend Ferfood as a care home to anyone looking for somewhere to help with a loved one.
06 December 2022
We have moved my mother from Kent to here as it's near her family and is a smaller care home, that feels like home from home. Care staff work hard and look after all residents well. Cannot fault 10/10.
28 November 2022
Dad enjoys it here, he says lovely staff and great food. I feel more at ease knowing he is safe and in good hands. The staff are very helpful and are always at hand to answer any questions.
04 November 2022
The staff are friendly and helpful, there aren't enough of them so I am not always able to go to bed when I wish. The food is good. The lounge area is large and bright with comfortable chairs. Pleasant garden to sit in with squirrels to watch. My bedroom is a nice size with everything I need.
06 July 2022
Overall very good. The staff are all lovely and caring. Mum always moans about the food! She seems very happy.
12 June 2022
Our mother has been at Ferfoot for just over 2 years now, it was a difficult time for us as a family, she was leaving her husband behind at home and she went in at the height of Covid. We didn't see her for a long time. She settled in very well and we are now seeing her a lot more. The staff seems very caring and now Ferfoot are beginning to be able to take the resident out, mum is having a lovely time, we see her on Facebook enjoying herself. It is great to see what is happening via Facebook, hopefully, as things settle down we can begin to join in with things in the home and spend more time with our mum. The activities co-ordinator is lovely with mum, she seems to have a good bond with mum I must say the chef at Ferfoot needs a special mention as well, the food always looks lovely. she even made a special pudding that mum always used to make as they are making a cooker book. that was very kind The communication with Ferfoot has always been very good as well Thanks to all the staff
26 May 2022
Our mother has been in Ferfoot Care Home since Jan 2021. We know it has been a tough time for all concerned. But we are very impressed how the home has moved on after the Covid restrictions have been relaxed. The activities and outings have had a great impact, for the better, on our mother. Additionally, a member has been at the home since our member arrived and she has been excellent. She clearly understands what mum is going through and is so helpful to all the family. We are so grateful for her support. All of this is vitally important to our father and it brings him great comfort that mum is more settled and enjoying all the activities and outings.