Submit a Review for Quarry Mount Residential Care Home
83 Bath Road, Swindon, SN1 4AX
View Full Details of Quarry Mount Residential Care HomeLatest Reviews for Quarry Mount Residential Care Home
18 October 2024
Staff are always friendly, polite and very attentive to the residents. We believe that our relative is very well cared for, with lots of effort being given to ensuring pastimes and activities are personalised, helping them feel comfortable and safe. We often receive detailed updates on their wellbeing and the staff are always happy to arrange video calls for when we are unable to visit in person. The management is brilliant and works with genuine care for the residents.
30 September 2024
I am extremely happy with the care that my mum receives from all the staff at Quarry Mount. She seems happy in herself and is always well-presented. Management are very helpful and always pass on anything I need to know, for instance if Mum is unwell. The care home is a lovely environment for the residents and always kept clean and tidy. I would recommend Quarry Mount for its excellence.
24 September 2024
My experience with Quarrymount has been great, I have only been here 8 weeks, I was living on my own and very sick. They have changed my life here. The staff are very caring. Nothing is too much trouble. I could not be more settled and happy and that's down to the staff and other residents. It's a calm peaceful place. But also has great things going on (that is if you want it). It just feels like home to me, with the added bonus of lots of friends living with you. It's a nice old house with lots of old features with a nice garden which is kept lovely. I can only add how happy and safe I feel, the staff work hard to keep us all that way. Well done Quarrymount.
28 June 2024
Amazing care home for my mother, I cannot praise the staff enough, they make everyone feel like it truly is their home and they are amongst people who really care. They are so very professional in everything they do. Their response rate is excellent whenever there is any potential issue regarding health ensuring Mum is seen by a doctor, nurse or other professional immediately then straight away letting me know not only that there is an issue, but how they are already responding to it. They also keep everyone as busy as they want to be, take time to find out what they like doing or are interested in, provide a varied programme of entertainment and activities, spend time with each of the residents individually and are really easy to talk to when I have any questions or concerns. I really feel my mum is in safe hands!
17 May 2024
My dad stayed at Quarry Mount for some time till his passing. The staff and the manager were amazing. So lovely caring and helpful. They will be forever in my thoughts for the time they supported my dad and our family. Thank you from me and family.
03 May 2024
Kind, caring and considerate staff. Good management and excellent communication with our family concerning Mum's care and continued care and medications. Excellent and varied daily activities to engage residents where possible. Environment although in an old building, is made to feel welcoming. Residents have a beautiful garden which they can use in good weather. They can also where possible wander at will in the building and gardens. Rooms are fairly basic, but very well cleaned on a daily basis and residents are encouraged to spend time in the lounges and conservatory. The home has an open door policy for visits and from what I can see good relationships with the area they are in.
03 May 2024
Always received very good response from staff when I’ve requested help with my sister. She appears to be content on most of my visits. But would prefer her to be moved at the earliest opportunity to a bigger room where I’m sure she would be happier as this is one of the complaints she has. Her room is very small. The staff are kind and helpful at all times to my sister. I visit regularly and never have a problem with them.
26 January 2024
We booked my father into Quarry Mount for 5 days while we attended my daughter's wedding. Although physically quite well my father is 94 and very forgetful. We needed somewhere for him to stay that could care for him and also get him ready for the wedding service. Being able to leave him in the care of the manager and the team and concentrate on our wedding planning, knowing he would arrive at the right place and the right time in the appropriate clothes. was a huge weight off our minds. All the staff at Quarry Mount were extremely helpful and my father was very grateful for the care they showed him while he was there.
14 July 2023
Mum is very happy in Quarry Mount Care Home. If we have any issues the manager and her team deal with them as soon as they are made aware of them. Staff are really lovely and very friendly. We call it a home from home.
14 July 2023
All staff have been helpful and respectful to myself and more importantly my mother. My mother is well looked after and great care is given to keeping residents entertained with outings when possible. Queries I have are listened to and dealt with as promptly as possible as I realise management can be very busy. Overall, in the 2 months my mother has been at Quarry Mount, I have no complaints.
14 July 2023
We visited Mum just after the King's coronation and she was very tired, as she had had a full day celebrating his coronation, which she said that she enjoyed, very much. The staff were and always are brilliant and kept us updated on how Mum recovered from this.
07 July 2023
I only have good words to describe my dad's experience whilst he's been living at Quarry Mount. He has settled in so well. It's a relief to know he's very safe. The staff I have met have all been very nice and polite. The management are great too.
17 June 2023
Generally, everything runs very smoothly and staff are very attentive. Although food is generally good, more attention to client menu requests, when food is served up, would ensure they get whatever they ordered. Sometimes requests take a long time to fulfil due to forgetfulness. I am happy with my mother’s care in principle, it just requires a few tweaks that I am sure the manager will have sorted.
16 June 2023
Whenever I visit or see posts from Quarry Mount, the residents, especially my auntie, are smiling, happy and well-looked after. The staff care deeply about the residents which shows when you visit and the information they have to hand about my auntie. Thank you for putting my mind at peace.
08 March 2023
I have liaised with the Manager regularly over the past 6 months at least about moving my aunt into the home. She has been so refreshing and easy to deal with despite her extremely busy role at the home. She always has time to talk and her responses are always very informative. Her assistance helped me persuade my aunt to go into 24/7 care in one of the self-dependant bungalow rooms and she has settled in very well against all expectations. She continues to be very helpful and friendly whenever I contact quarry mount from Australia to check up on the welfare of my aunt. She's a star and is representative of all the staff at the home and epitomises what families look for in a fantastic care home manager. Well done.
09 June 2022
Mum and Dad are really well looked after.
08 June 2022
Mum moved into Quarry Mount in October 2021. The staff made Mum's move from her home into Quarry Mount very smooth. I cannot thank them enough for the care mum is receiving. She is really happy, which puts my mind at ease. Mum loves the regular singalongs. I would have no problem recommending Quarry Mount to friends and family, who have need of care.
05 June 2022
Mother went into respite care and is now a resident. The staff and facilities are very good. Due to Covid, the family haven't been able to see her room. She seems happy, and we, as the family, are happy knowing she's being looked after by people who care for her and her needs.
31 May 2022
The staff are always very helpful. They are very, very orientated towards doing the best and creating the best lives for the residents.
22 January 2021
Very difficult to provide a review as have only been able to visit a few times before lockdown. However, the staff and management are very helpful with phone contact and health information.
Latest Reviews for Quarry Mount Residential Care Home
18 October 2024
Staff are always friendly, polite and very attentive to the residents. We believe that our relative is very well cared for, with lots of effort being given to ensuring pastimes and activities are personalised, helping them feel comfortable and safe. We often receive detailed updates on their wellbeing and the staff are always happy to arrange video calls for when we are unable to visit in person. The management is brilliant and works with genuine care for the residents.
30 September 2024
I am extremely happy with the care that my mum receives from all the staff at Quarry Mount. She seems happy in herself and is always well-presented. Management are very helpful and always pass on anything I need to know, for instance if Mum is unwell. The care home is a lovely environment for the residents and always kept clean and tidy. I would recommend Quarry Mount for its excellence.
24 September 2024
My experience with Quarrymount has been great, I have only been here 8 weeks, I was living on my own and very sick. They have changed my life here. The staff are very caring. Nothing is too much trouble. I could not be more settled and happy and that's down to the staff and other residents. It's a calm peaceful place. But also has great things going on (that is if you want it). It just feels like home to me, with the added bonus of lots of friends living with you. It's a nice old house with lots of old features with a nice garden which is kept lovely. I can only add how happy and safe I feel, the staff work hard to keep us all that way. Well done Quarrymount.
28 June 2024
Amazing care home for my mother, I cannot praise the staff enough, they make everyone feel like it truly is their home and they are amongst people who really care. They are so very professional in everything they do. Their response rate is excellent whenever there is any potential issue regarding health ensuring Mum is seen by a doctor, nurse or other professional immediately then straight away letting me know not only that there is an issue, but how they are already responding to it. They also keep everyone as busy as they want to be, take time to find out what they like doing or are interested in, provide a varied programme of entertainment and activities, spend time with each of the residents individually and are really easy to talk to when I have any questions or concerns. I really feel my mum is in safe hands!
17 May 2024
My dad stayed at Quarry Mount for some time till his passing. The staff and the manager were amazing. So lovely caring and helpful. They will be forever in my thoughts for the time they supported my dad and our family. Thank you from me and family.
03 May 2024
Kind, caring and considerate staff. Good management and excellent communication with our family concerning Mum's care and continued care and medications. Excellent and varied daily activities to engage residents where possible. Environment although in an old building, is made to feel welcoming. Residents have a beautiful garden which they can use in good weather. They can also where possible wander at will in the building and gardens. Rooms are fairly basic, but very well cleaned on a daily basis and residents are encouraged to spend time in the lounges and conservatory. The home has an open door policy for visits and from what I can see good relationships with the area they are in.
03 May 2024
Always received very good response from staff when I’ve requested help with my sister. She appears to be content on most of my visits. But would prefer her to be moved at the earliest opportunity to a bigger room where I’m sure she would be happier as this is one of the complaints she has. Her room is very small. The staff are kind and helpful at all times to my sister. I visit regularly and never have a problem with them.
26 January 2024
We booked my father into Quarry Mount for 5 days while we attended my daughter's wedding. Although physically quite well my father is 94 and very forgetful. We needed somewhere for him to stay that could care for him and also get him ready for the wedding service. Being able to leave him in the care of the manager and the team and concentrate on our wedding planning, knowing he would arrive at the right place and the right time in the appropriate clothes. was a huge weight off our minds. All the staff at Quarry Mount were extremely helpful and my father was very grateful for the care they showed him while he was there.
14 July 2023
Mum is very happy in Quarry Mount Care Home. If we have any issues the manager and her team deal with them as soon as they are made aware of them. Staff are really lovely and very friendly. We call it a home from home.
14 July 2023
All staff have been helpful and respectful to myself and more importantly my mother. My mother is well looked after and great care is given to keeping residents entertained with outings when possible. Queries I have are listened to and dealt with as promptly as possible as I realise management can be very busy. Overall, in the 2 months my mother has been at Quarry Mount, I have no complaints.
14 July 2023
We visited Mum just after the King's coronation and she was very tired, as she had had a full day celebrating his coronation, which she said that she enjoyed, very much. The staff were and always are brilliant and kept us updated on how Mum recovered from this.
07 July 2023
I only have good words to describe my dad's experience whilst he's been living at Quarry Mount. He has settled in so well. It's a relief to know he's very safe. The staff I have met have all been very nice and polite. The management are great too.
17 June 2023
Generally, everything runs very smoothly and staff are very attentive. Although food is generally good, more attention to client menu requests, when food is served up, would ensure they get whatever they ordered. Sometimes requests take a long time to fulfil due to forgetfulness. I am happy with my mother’s care in principle, it just requires a few tweaks that I am sure the manager will have sorted.
16 June 2023
Whenever I visit or see posts from Quarry Mount, the residents, especially my auntie, are smiling, happy and well-looked after. The staff care deeply about the residents which shows when you visit and the information they have to hand about my auntie. Thank you for putting my mind at peace.
08 March 2023
I have liaised with the Manager regularly over the past 6 months at least about moving my aunt into the home. She has been so refreshing and easy to deal with despite her extremely busy role at the home. She always has time to talk and her responses are always very informative. Her assistance helped me persuade my aunt to go into 24/7 care in one of the self-dependant bungalow rooms and she has settled in very well against all expectations. She continues to be very helpful and friendly whenever I contact quarry mount from Australia to check up on the welfare of my aunt. She's a star and is representative of all the staff at the home and epitomises what families look for in a fantastic care home manager. Well done.
09 June 2022
Mum and Dad are really well looked after.
08 June 2022
Mum moved into Quarry Mount in October 2021. The staff made Mum's move from her home into Quarry Mount very smooth. I cannot thank them enough for the care mum is receiving. She is really happy, which puts my mind at ease. Mum loves the regular singalongs. I would have no problem recommending Quarry Mount to friends and family, who have need of care.
05 June 2022
Mother went into respite care and is now a resident. The staff and facilities are very good. Due to Covid, the family haven't been able to see her room. She seems happy, and we, as the family, are happy knowing she's being looked after by people who care for her and her needs.
31 May 2022
The staff are always very helpful. They are very, very orientated towards doing the best and creating the best lives for the residents.
22 January 2021
Very difficult to provide a review as have only been able to visit a few times before lockdown. However, the staff and management are very helpful with phone contact and health information.