Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Silver Birch Care Home

stars
stars 14 December 2023
I cannot recommend this home enough for the loving care my Mum receives on a daily basis. Lovely kind staff and a caring and approachable manager. A rare find. They endeavour to look after my Mum's individual needs, making sure she is kept safe. This provides me with peace of mind knowing my Mum is well looked after and is happy and content. Keep up the good work.
Review from M D (Daughter of Resident/Service User)
stars
stars 13 December 2023
Would not advise anyone to put their loved ones in here. This "care" home failed my father and failed to prevent his death. Many failures by this home and have this in writing from the Directorate of Adult Social Care.
Review from E L (Daughter of Resident/Service User)
stars
stars 31 January 2018
We have been very pleased with the care and attention our father received at Angel Court. The staff could not have done more for him. They made him and the wider family feel very welcome.
Review from Martin C (Son of Resident/Service User)