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64 Cregoe Street, Lee Bank, Edgbaston, Birmingham, B15 2DY
View Full Details of Kerria CourtLatest Reviews for Kerria Court
03 March 2025
Mom has been in Kerria Court since early November 2024. Without exception, the Management and Staff have been excellent - caring, compassionate, and empathetic. Mom loves the food, even though "all they want me to do is eat all day". The home has regular entertainment and activities for residents to enjoy if they want to get involved - and there are areas they can sit for some peace and quiet, too. Mom currently spends quite a lot of time in her room (with a small kitchenette and full en-suite), but we're sure that as her confidence grows, she will venture into the communal lounge more and more. The staff are trying to encourage this too. Each time mom has had a small health issue, the team at Kerria Court ensure she is looked after - helped by a weekly visit from the local GP. It's obviously a worry when her children live 100+ miles away, but we're reassured given the quality of care mom receives.
31 December 2024
Whenever we go the staff are helpful and friendly, if they can't answer the query they will find out and let us know. We are kept informed of any issues regarding my mother-in-law.
27 November 2024
My mother has been cared for at Kerria Court since January 2019. My family and I are so happy with the wonderful loving care and support she has received since arriving at Kerria Court. We have found the staff to be very attentive to Mum's particular needs. She recently celebrated her 90th birthday, and the home hosted a very special family birthday celebration for her. I can not speak too highly of the management and staff at Kerria Court.
28 October 2024
There is no longer lovely music playing. The staff turnover is huge as I did not recognise anyone. My mother was in the lounge, which was very positive. She looked well. The overall standard of cleanliness is good, and the place tidy with no offensive smell. It would be good for those able to, to have a short trip out occasionally. However, I recognise that this would be challenging.
22 July 2024
The staff is very helpful and friendly. Lovely atmosphere. Good food, activities and garden. Made welcome.
17 July 2024
Kerria Court offers a wonderful, caring space for those who are not able to live independently. Rooms are en-suite with wet rooms, toilet, kitchenette, bed, chair and cupboard space but people are welcome to personalise their room. People are able to make their own choices about how and where they spend their time within the home. A number of activities are available and there are regular visitors and entertainers. Staff are committed to knowing each resident and someone is always available to discuss any worries or concerns. Staff treat each person as an individual and show real concern for them. The home is bright and airy. and the lounge and gardens are very attractive. On each floor there are social areas with activities available. There are nearby shops and a park for those who are still able to go out with a relative. It is very near to bus routes from the city centre. Moving to a care home is challenging but most people will settle well into all that Kerria Court offers.
18 March 2024
When looking for a suitable Care home for my mother, I worried that I might never find a home that would do her justice! However, I need not have worried, as Kerria Court has been the perfect place to meet my mother's needs as well as, make her feel she is a part of an extended family. As soon as I arrived to have a look around with my husband we both had a great feeling about it. Over the initial period of Mom moving in I found staff were very warm and welcoming to both Mom and her visitors. This helped her to settle in very quickly. They make it very clear that I can come to them with any concerns or requests should the need arise! Five weeks on, nothing has changed other than I too now feel part of this family. I am most grateful to the staff for making this transition for both Mom and my family a painlessly happy experience.
24 October 2023
Great service from start to finish. Visiting my nan she looked to be comfortable and was brought to see me promptly. I was given plenty of information in regard to what she was doing and what food she is having throughout the day.
23 August 2023
When my mother was admitted to Kerria Court Care Home, she was wary and anxious which was quite understandable after living on her own for the last twenty years but as time has gone by, she seems to be accepting where she is which is a good start. This is because she is getting 24-hour care. We, as a family, feel this is the right place for her and hopefully, she stays like this thanks to the care she is receiving from the care home staff.
03 July 2023
My aunt has been a resident for over a year now and is very happy. The staff are always very friendly and very helpful and professional, there is a real familial feel to the home. I live in Ireland and being so far away is always a concern as I don't get to pop in all that often but the staff are great at keeping me informed, my aunt and I have regular phone calls and communications have never been an issue.
05 April 2023
Very good place and happy with lots of things.
22 February 2023
My father has been a resident here for almost fifteen years and the quality of his care has always been first-class. Every member of staff are and have been a credit to the Anchor organisation. Everyone goes above and beyond and I couldn't be more grateful.
20 February 2023
I am very happy with all the staff at Kerria Court and the care for my brother. Thank you all.
22 November 2022
I live in the USA and have been unable to visit my mom for 2 years. When I visited ber in October, on entering Kerria Court, I was very pleasantly greeted by the ambience - decor brightness and the warmth of, not just the home, but every staff I interacted with. When she 1st moved into Kerria Court, Mom asked why she couldn't live with one of her children, now she says she wishes one of us could move in with her. That's a testament to the love, care and support of the Kerria Court team.
17 August 2022
All my dealings with staff, from the manager to cleaning operatives, have always been positive. All staff are friendly and supportive. Communication is excellent: I feel I am well informed regarding my mother's care, health and well-being. All my queries have been acted upon in a timely manner. I believe my mother is receiving the best care in the care home.
15 August 2022
My husband has now been a resident in Kerria Court for four months. Since he has been there, he has settled very well and appears to be very happy. This is due to the friendship and professionalism of the carers working there at the care home. The carers are very friendly, welcoming and caring, nothing is too much every request for help or advice is always met with openness and kindness.
01 June 2022
We used the service for respite care. The process was simple and the staff were extremely helpful. Our nan was happy and well taken care of and family members were able to visit. Staff were happy to update us on how our nan was, which made the family feel comfortable. We will definitely use the service/care home again. Thank you all.
20 April 2022
Mum stayed for two weeks respite and I can't thank the home enough. They made the family feel at ease as it was Mum's first respite stay. Mum was well cared for and we will use this service again. Family popped in to see Mum and she was well presented and she was eating more than she did at home as her appetite has increased. I am very happy.
28 February 2022
My auntie has only been at Kerria Court for a couple of week, and we were really worried about her settling as she has always lived independently. After visiting her today, I could not believe how quickly she has settled. She told me she's really happy. The staff are amazing, nothing is too much trouble. They are so caring. The room is large and bright. Thank you for everything Kerria Court.
19 January 2022
When I arrive Dad is always sitting in the common room with all the other residents. Dad is never on his own and never lonely, that's why my dad is in care, he has dementia and I didn't want him spending hours on his own without company. Dad is always spotlessly clean, well-fed and looks really well. I can work knowing Dad is very well cared for. The staff are always very friendly and always welcome you at the door.
Latest Reviews for Kerria Court
03 March 2025
Mom has been in Kerria Court since early November 2024. Without exception, the Management and Staff have been excellent - caring, compassionate, and empathetic. Mom loves the food, even though "all they want me to do is eat all day". The home has regular entertainment and activities for residents to enjoy if they want to get involved - and there are areas they can sit for some peace and quiet, too. Mom currently spends quite a lot of time in her room (with a small kitchenette and full en-suite), but we're sure that as her confidence grows, she will venture into the communal lounge more and more. The staff are trying to encourage this too. Each time mom has had a small health issue, the team at Kerria Court ensure she is looked after - helped by a weekly visit from the local GP. It's obviously a worry when her children live 100+ miles away, but we're reassured given the quality of care mom receives.
31 December 2024
Whenever we go the staff are helpful and friendly, if they can't answer the query they will find out and let us know. We are kept informed of any issues regarding my mother-in-law.
27 November 2024
My mother has been cared for at Kerria Court since January 2019. My family and I are so happy with the wonderful loving care and support she has received since arriving at Kerria Court. We have found the staff to be very attentive to Mum's particular needs. She recently celebrated her 90th birthday, and the home hosted a very special family birthday celebration for her. I can not speak too highly of the management and staff at Kerria Court.
28 October 2024
There is no longer lovely music playing. The staff turnover is huge as I did not recognise anyone. My mother was in the lounge, which was very positive. She looked well. The overall standard of cleanliness is good, and the place tidy with no offensive smell. It would be good for those able to, to have a short trip out occasionally. However, I recognise that this would be challenging.
22 July 2024
The staff is very helpful and friendly. Lovely atmosphere. Good food, activities and garden. Made welcome.
17 July 2024
Kerria Court offers a wonderful, caring space for those who are not able to live independently. Rooms are en-suite with wet rooms, toilet, kitchenette, bed, chair and cupboard space but people are welcome to personalise their room. People are able to make their own choices about how and where they spend their time within the home. A number of activities are available and there are regular visitors and entertainers. Staff are committed to knowing each resident and someone is always available to discuss any worries or concerns. Staff treat each person as an individual and show real concern for them. The home is bright and airy. and the lounge and gardens are very attractive. On each floor there are social areas with activities available. There are nearby shops and a park for those who are still able to go out with a relative. It is very near to bus routes from the city centre. Moving to a care home is challenging but most people will settle well into all that Kerria Court offers.
18 March 2024
When looking for a suitable Care home for my mother, I worried that I might never find a home that would do her justice! However, I need not have worried, as Kerria Court has been the perfect place to meet my mother's needs as well as, make her feel she is a part of an extended family. As soon as I arrived to have a look around with my husband we both had a great feeling about it. Over the initial period of Mom moving in I found staff were very warm and welcoming to both Mom and her visitors. This helped her to settle in very quickly. They make it very clear that I can come to them with any concerns or requests should the need arise! Five weeks on, nothing has changed other than I too now feel part of this family. I am most grateful to the staff for making this transition for both Mom and my family a painlessly happy experience.
24 October 2023
Great service from start to finish. Visiting my nan she looked to be comfortable and was brought to see me promptly. I was given plenty of information in regard to what she was doing and what food she is having throughout the day.
23 August 2023
When my mother was admitted to Kerria Court Care Home, she was wary and anxious which was quite understandable after living on her own for the last twenty years but as time has gone by, she seems to be accepting where she is which is a good start. This is because she is getting 24-hour care. We, as a family, feel this is the right place for her and hopefully, she stays like this thanks to the care she is receiving from the care home staff.
03 July 2023
My aunt has been a resident for over a year now and is very happy. The staff are always very friendly and very helpful and professional, there is a real familial feel to the home. I live in Ireland and being so far away is always a concern as I don't get to pop in all that often but the staff are great at keeping me informed, my aunt and I have regular phone calls and communications have never been an issue.
05 April 2023
Very good place and happy with lots of things.
22 February 2023
My father has been a resident here for almost fifteen years and the quality of his care has always been first-class. Every member of staff are and have been a credit to the Anchor organisation. Everyone goes above and beyond and I couldn't be more grateful.
20 February 2023
I am very happy with all the staff at Kerria Court and the care for my brother. Thank you all.
22 November 2022
I live in the USA and have been unable to visit my mom for 2 years. When I visited ber in October, on entering Kerria Court, I was very pleasantly greeted by the ambience - decor brightness and the warmth of, not just the home, but every staff I interacted with. When she 1st moved into Kerria Court, Mom asked why she couldn't live with one of her children, now she says she wishes one of us could move in with her. That's a testament to the love, care and support of the Kerria Court team.
17 August 2022
All my dealings with staff, from the manager to cleaning operatives, have always been positive. All staff are friendly and supportive. Communication is excellent: I feel I am well informed regarding my mother's care, health and well-being. All my queries have been acted upon in a timely manner. I believe my mother is receiving the best care in the care home.
15 August 2022
My husband has now been a resident in Kerria Court for four months. Since he has been there, he has settled very well and appears to be very happy. This is due to the friendship and professionalism of the carers working there at the care home. The carers are very friendly, welcoming and caring, nothing is too much every request for help or advice is always met with openness and kindness.
01 June 2022
We used the service for respite care. The process was simple and the staff were extremely helpful. Our nan was happy and well taken care of and family members were able to visit. Staff were happy to update us on how our nan was, which made the family feel comfortable. We will definitely use the service/care home again. Thank you all.
20 April 2022
Mum stayed for two weeks respite and I can't thank the home enough. They made the family feel at ease as it was Mum's first respite stay. Mum was well cared for and we will use this service again. Family popped in to see Mum and she was well presented and she was eating more than she did at home as her appetite has increased. I am very happy.
28 February 2022
My auntie has only been at Kerria Court for a couple of week, and we were really worried about her settling as she has always lived independently. After visiting her today, I could not believe how quickly she has settled. She told me she's really happy. The staff are amazing, nothing is too much trouble. They are so caring. The room is large and bright. Thank you for everything Kerria Court.
19 January 2022
When I arrive Dad is always sitting in the common room with all the other residents. Dad is never on his own and never lonely, that's why my dad is in care, he has dementia and I didn't want him spending hours on his own without company. Dad is always spotlessly clean, well-fed and looks really well. I can work knowing Dad is very well cared for. The staff are always very friendly and always welcome you at the door.